JivoChat + Robly Integration
Integrate JivoChat to Robly in one click, or tell Integrately AI how you want each contact handled. Capture visitor details, create Robly contacts, update your email lists, and trigger targeted campaigns automatically.
Free forever.Use premium features free for 14 days.1.
Visitor's information is updated in JivoChat Instant- Offline message is recieved in JivoChat Instant
- Chat is finished in JivoChat Instant
Contact is created in Robly- List is created in Robly
- Contact is unsubscribed in Robly
2.
- Add contact to a list in Robly
- Remove contact from a list in Robly
- Unsubscribe contact in Robly
- Update full contact details in Robly
- Search contact in Robly
- Create contact in Robly
- Create list in Robly
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Ready Workflows for JivoChat + Robly Integration
Capture website chats, create Robly contacts, organise email lists, and trigger targeted campaigns, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your JivoChat + Robly flow
Sync your chat and email tools with CRMs, spreadsheets, and support systems to keep your customer data aligned. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
WordPress (4)
WordPress (4) +
Mailchimp (4)
Mailchimp (4) +
HubSpot (4)
HubSpot (4) +
Zendesk (4)
Zendesk (4) +
Google Sheets (4)
Google Sheets (4) J
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Create a Shopify customer from every finished JivoChat chat, and add them to your Robly contact list.
Every finished JivoChat chat creates a customer in Shopify and adds them to Robly, so your store records and email lists update instantly.
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When an offline message is received in JivoChat, search the Shopify customer and update their Robly details.
Offline JivoChat messages automatically locate the right Shopify customer and update their Robly contact details without delay.
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If a JivoChat visitor information is updated, create a Shopify draft order and add a contact in Robly.
Updated JivoChat visitor details trigger a Shopify draft order creation while adding them to Robly simultaneously.
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Use Claude to summarise finished JivoChat chats, create a Shopify customer note, and add a contact in Robly.
Claude generates clean chat summaries that update Shopify customer notes while creating a new Robly contact.
Supported triggers and actions for JivoChat and Robly
Mix and match to build the exact automation you need
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it → Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it → Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it → Robly Triggers & Actions
What can you automate with JivoChat + Robly?
Streamline your customer communication and email marketing by connecting chat events directly to your subscriber lists.
🚀
Sync chat leads directly to Robly
Turn every finished JivoChat visitor interaction into a new Robly contact automatically. Eliminate manual data entry and capture every lead the moment your chat concludes.
📋
Capture every submitted visitor field
Map available JivoChat visitor details into separate Robly contact fields instead of just an email address. Your subscriber profiles become a more useful source for targeted campaigns.
🔔
Handle offline messages instantly
Whenever an offline message is received in JivoChat, trigger an immediate contact creation in Robly. Ensure inquiries submitted outside operating hours never get lost.
🔀
Route contacts based on submitted data
Sort incoming JivoChat leads into different Robly lists depending on the visitor's submitted tag or chat topic. Deliver tailored email sequences based on specific customer interests.
🔄
Keep contact details up to date
When a JivoChat visitor's information is updated during an active chat, automatically update their full contact details in Robly. Prevent outdated records from cluttering your marketing lists.
🔍
Search and update existing contacts
Search for existing records in Robly before creating new entries to avoid duplicate contacts. Maintain clean subscriber lists across your entire marketing stack.
🛑
Manage unsubscriptions automatically
When a contact is unsubscribed in Robly, keep your customer records synchronised. Ensure opt-out preferences are respected across your communication channels.
🌐
Extend your flow with Google Sheets
Connect JivoChat and Robly to Google Sheets to log every finished chat row alongside your email subscribers. Give your team a central spreadsheet view of all chat activity.
And much more...
Who is JivoChat + Robly integration for?
Support teams, marketers, and business owners eliminate manual data entry between live chat and email marketing platforms.
Marketing directors
Customer support managers
Agency account managers
E-commerce store owners
Sales development reps
Operations leads
📈
Marketing directors
You're reviewing campaign conversion numbers based on website chat leads, but your email lists only update when someone manually exports contacts, so the row counts you're optimising against are always a few hours behind — with this integration, every new chat lead lands in Robly instantly and your marketing data stays current.
⚡
Customer support managers
You need to follow up on offline website inquiries immediately, but visitor messages sit unread in your inbox until someone copies them over by hand, so your response times suffer — automating both apps means every offline message creates a contact in Robly right away and your team can act fast.
🤝
Agency account managers
You answer to clients who want to see live lead generation progress, but your team spends hours cross-referencing chat logs with email subscriber lists, so status reports are always delayed — connecting these apps means contact records update automatically and your client reporting is always up to date.
📊
E-commerce store owners
The volume of daily website chat visitors is too high for anyone to keep up by hand, so prospective buyers slip through the cracks before joining your email lists — this integration means every finished chat creates a contact in Robly instantly and your sales funnel captures every opportunity.
🎯
Sales development reps
You own the outreach sequence and depend on website chat agents to hand over qualified prospect details, but manual handoffs lead to lost information and missed follow-ups — automating both apps means contact details flow straight into Robly the moment a chat concludes.
🗂️
Operations leads
You need a reliable customer contact history and keep finding gaps where chat inquiries failed to reach your email marketing tools, creating blind spots in your database — connecting these apps means every visitor interaction is logged cleanly in Robly without missing a single entry.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate JivoChat + Robly
Build and manage your JivoChat + Robly automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect JivoChat + Robly with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect JivoChat + Robly Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect JivoChat to Robly?
You can connect JivoChat to Robly in 1-click using ready templates on Integrately. Choose your preferred trigger and action, or ask Integrately AI to build the workflow and map your fields.
Can I automatically add JivoChat visitors to my Robly contact list?
Can I connect JivoChat, Robly, and Google Sheets?
What is a good Zapier alternative for JivoChat and Robly?
How does JivoChat handle visitor updates in this integration?
Can Robly contacts be searched before new ones are created?
Do I need coding skills to automate JivoChat and Robly?
Is the JivoChat and Robly integration free?
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