JivoChat + SMTP Integration

Integrate JivoChat to SMTP in one click, or tell Integrately AI how you want each chat handled. Summarize visitor conversations, draft follow-up messages, trigger SMTP emails, and notify your support team instantly.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
Arrow Right
2.
  • SMTP
    Send email in SMTP

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Ready WorkflowsReady Workflows   for JivoChat + SMTP Integration

Send follow-up emails, notify your team, update customer records, and trigger automated alerts, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your JivoChat + SMTP flow

Send chat logs to your CRM, update spreadsheets, alert your team in chat apps, and keep all your customer tools synchronized. Pick a combination and activate it in one click.

JivoChat
SMTP
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ShopifyShopify (8)
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ZendeskZendesk (8)
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MailchimpMailchimp (8)
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SlackSlack (8)
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Google SheetsGoogle Sheets (8)
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StripeStripe (8)
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Create a Shopify customer from every finished JivoChat chat, and send a welcome email in SMTP.
Finished JivoChat conversations automatically create Shopify customer profiles and trigger an SMTP email, removing manual entry.
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Create a Shopify draft order from every JivoChat offline message, and send a notification email in SMTP.
JivoChat offline messages instantly generate draft orders in Shopify and dispatch notification emails via SMTP.
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When JivoChat visitor information updates, update the Shopify customer profile and send an SMTP email.
Updated visitor details in JivoChat immediately update Shopify customer records and trigger an SMTP confirmation.
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Create a Shopify fulfillment record when a chat finishes, and send a confirmation email via SMTP.
Finished chats trigger order fulfillment notes in Shopify alongside automated SMTP confirmation emails.
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If a JivoChat visitor is tagged VIP, create a priority Shopify order and send a welcome email in SMTP.
VIP tags in JivoChat route priority orders into Shopify and dispatch specialized SMTP welcome emails.
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When an offline message arrives in JivoChat, update Shopify customer tags and send an SMTP email.
Offline messages automatically update customer tags in Shopify and trigger notification emails in SMTP.
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Use Claude to summarize finished JivoChat chats, add a Shopify customer note, and send an email in SMTP.
Claude generates summaries of finished JivoChat chats, saves them as Shopify notes, and triggers SMTP emails.
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When a chat finishes in JivoChat, create a Shopify customer, post an alert in Slack, and send an SMTP email.
Finished chats create Shopify customers, notify team channels in Slack, and dispatch SMTP emails.

Supported triggers and actions for JivoChat and SMTP

Mix and match to build the exact automation you need

JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it →
Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it →
Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it →
No action is available
SMTP
SMTP Triggers & Actions
No trigger is available
Send email in SMTP
Sends an email to a recipient
Try it →

What can you automate with JivoChat + SMTP?

Connect JivoChat and SMTP to trigger automated email campaigns, streamline team notifications, and eliminate manual data copying.

What you can automate?
💬
Trigger SMTP emails from finished chats
Send automated follow-up emails through SMTP the exact moment a visitor conversation concludes in JivoChat, ensuring prompt client communication.
📝
Capture every submitted chat detail
Map visitor names, emails, and offline messages from JivoChat straight into your SMTP email templates without missing any fields.
🔔
Alert your team as soon as inquiries arrive
Notify staff instantly when offline messages or visitor updates occur in JivoChat so urgent requests get addressed immediately.
🔀
Route emails based on submitted fields
Send different SMTP email sequences depending on visitor tags, inquiry types, or offline message content submitted in JivoChat.
🔄
Keep records updated as chats evolve
Synchronize visitor information updates in JivoChat with your email communication workflows in real time.
Create clean records without duplicates
Process JivoChat triggers into SMTP workflows cleanly, avoiding redundant email dispatches for the same visitor session.
⏱️
Handle later status changes automatically
Trigger secondary SMTP email follow-ups when chat sessions are marked resolved or offline inquiries are processed.
🔗
Extend your workflow to Slack
Combine JivoChat and SMTP with Slack to notify channels and dispatch confirmation emails in a single automated sequence.
And much more...

Who is JivoChat + SMTP integration for?

Support teams, marketers, and business owners streamline customer communication, automate email dispatches, and eliminate manual data entry between JivoChat and SMTP.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
Sales development reps
Sales development reps
Operations managers
Operations managers
Finance administrators
Finance administrators
📈
Performance marketers
You're running campaigns across multiple web pages but your tracking sheet only updates when someone manually exports chat data, so the lead counts you're optimizing against are always hours behind — with this integration, every finished chat triggers an SMTP email instantly and your data stays current.
Customer support leads
You need to act fast on offline customer inquiries, but messages sitting in live chat queues get discovered hours too late — automating both apps means every offline message triggers an SMTP email immediately so your support team can respond without delay.
🤝
Agency account managers
You answer to clients who want to see prompt follow-ups after website visitors chat with your team, but manual forwarding leads to missed communications — connecting these apps means every conversation conclusion dispatches an automated SMTP email to keep stakeholders informed.
📥
Sales development reps
The volume of inbound chats is too high for anyone to keep up with by hand, resulting in lost prospect details and forgotten leads — with this integration, visitor information updates automatically trigger SMTP follow-up emails so no potential buyer slips through the cracks.
⚙️
Operations managers
You own the post-chat workflow and depend on agents to hand over conversation notes before you can initiate customer onboarding — automating both apps means every finished JivoChat session immediately triggers your SMTP email sequences without manual handoffs.
📋
Finance administrators
You need a reliable history of customer billing inquiries and keep finding gaps where chat requests were never logged or emailed — this integration means every JivoChat interaction securely triggers trackable SMTP correspondence for complete record-keeping.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate JivoChat + SMTP

Build and manage your JivoChat + SMTP automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect JivoChat + SMTP with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect JivoChat to SMTP?
Frequently Asked Questions
You can connect JivoChat to SMTP using 1-click automations on Integrately alongside tools like Shopify, Zendesk, Mailchimp, Slack, Google Sheets, and Stripe. Use ready templates or ask Integrately AI to build the automation and map the fields for you.
Can I automatically send SMTP emails when a JivoChat conversation finishes?
Frequently Asked Questions
Can I connect JivoChat, SMTP, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for JivoChat and SMTP?
Frequently Asked Questions
How does JivoChat handle offline messages in this integration?
Frequently Asked Questions
Can I send emails through SMTP when JivoChat visitor information updates?
Frequently Asked Questions
Do I need coding skills to automate JivoChat and SMTP?
Frequently Asked Questions
Is the JivoChat and SMTP integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect JivoChat or SMTP With 1500+ Other Apps

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