JivoChat + Trello Integration

Integrate JivoChat to Trello in one click, or tell Integrately AI how you want each chat handled. Turn finished chats into Trello cards, assign members, add checklists, and track follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
  • Trello
    Card is created in Trello
  • Trello
    Card is moved to list in Trello Instant
  • Trello
    Card is updated in Trello Instant
  • Trello
    Comment is added to a card in Trello
  • Trello
    Card is archived in Trello
  • Trello
    Label is added to card in Trello Instant
  • Trello
    Notification is created in Trello
  • Trello
    Checklist is created in Trello
  • Trello
    Activity is created in Trello Instant
  • Trello
    Member is added to card in Trello
  • Trello
    Board is added in Trello
  • Trello
    Label is created in Trello
  • Trello
    Attachments is added to card in Trello
  • Trello
    List is created in Trello
Arrow Right
2.
  • Trello
    Get label by ID in Trello
  • Trello
    Get organization by ID in Trello
  • Trello
    Get member by ID in Trello
  • Trello
    Get list by ID in Trello
  • Trello
    Get board by ID in Trello
  • Trello
    Find checklist item in Trello
  • Trello
    Get checklist item by id in Trello
  • Trello
    Find card in Trello
  • Trello
    Create card in Trello
  • Trello
    Update card in Trello
  • Trello
    Move card to list in Trello
  • Trello
    Add member to card in Trello
  • Trello
    Archive card in Trello
  • Trello
    Get attachments of card in Trello
  • Trello
    Get card by ID in Trello
  • Trello
    Create board in Trello
  • Trello
    Search board in Trello
  • Trello
    Copy board in Trello
  • Trello
    Close board in Trello
  • Trello
    Create checklist Item in Trello
  • Trello
    Add attachment to card in Trello
  • Trello
    Complete checklist Item in card in Trello
  • Trello
    Search list on board in Trello
  • Trello
    Create custom field in Trello
  • Trello
    Assign member to board in Trello
  • Trello
    Search member in Trello
  • Trello
    Add checklist to card in Trello
  • Trello
    Find checklist in Trello
  • Trello
    Delete checklist in card in Trello
  • Trello
    Create list in Trello
  • Trello
    Create comment in Trello
  • Trello
    Add label to card in Trello
  • Trello
    Add existing label to card in Trello
  • Trello
    Remove label in Trello
  • Trello
    Add label to board in Trello
  • Trello
    Find label on board in Trello

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Ready Workflows Ready Workflows for JivoChat + Trello Integration

Turn finished chats into Trello cards, organise visitor details, update boards, alert your team, and track follow-ups, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your JivoChat + Trello flow

Send chat summaries to your team, log visitor details, create CRM records, and track follow-ups. Pick a combination and activate it in one click.

JivoChat
Trello
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (3)
+
GmailGmail (2)
+
HubSpotHubSpot (3)
+
ZendeskZendesk (2)
+
CalendlyCalendly (2)
J
T
S
When a chat is finished in JivoChat, create a Trello card, and notify your sales channel on Slack.
Finished chats instantly become Trello cards while your Slack channel gets an alert, so your team never misses a follow-up.
J
T
S
When an offline message is received in JivoChat, create a Trello card, and alert your support team on Slack.
Offline messages captured in JivoChat automatically generate Trello cards and notify your support channel on Slack.
J
T
S
When a visitor's information is updated in JivoChat, update the matching Trello card, and post an update on Slack.
Keep Trello boards and Slack channels synchronized whenever visitor contact details change in JivoChat.
J
T
S
Use Claude to summarise finished JivoChat chats, create a Trello card with the summary, and post it in Slack.
Use Claude to extract key points from finished JivoChat chats before generating a Trello card and notifying Slack.

Supported triggers and actions for JivoChat and Trello

Mix and match to build the exact automation you need

JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
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Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
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Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
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No action is available
Trello
Trello Triggers & Actions
Card is created in Trello
Triggers the automation when a card is archived
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Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
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Instant
Card is updated in Trello
Triggers the automation when a card is updated
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Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
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Card is archived in Trello
Triggers the automation when a card is archived
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Instant
Label is added to card in Trello
Triggers the automation when any card is labelled
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Notification is created in Trello
Triggers the automation when a notification is created
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Checklist is created in Trello
Triggers the automation when a new checklist is created
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Instant
Activity is created in Trello
Triggers the automation when a new activity is created
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Member is added to card in Trello
Triggers the automation when a member is assigned to a card
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Board is added in Trello
Triggers the automation when a new board is added
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Label is created in Trello
Triggers the automation when a new label is created
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Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
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List is created in Trello
Triggers the automation when a new list is created
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Get label by ID in Trello
Retrieve label by ID
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Get organization by ID in Trello
Retrieve organization by ID
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Get member by ID in Trello
Retrieve member by ID
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Get list by ID in Trello
Retrieve list by ID
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Get board by ID in Trello
Retrieve board by ID
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Find checklist item in Trello
Searches and locates a item in the checklist
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Get checklist item by id in Trello
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Find card in Trello
Locates a card within the application
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Create card in Trello
Generates a new card for a task
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Update card in Trello
Updates the information on the selected card
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Move card to list in Trello
Relocates a particular card to a list
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Add member to card in Trello
Assigns a team member to a task card
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Archive card in Trello
Move card to an archive section for future reference
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Get attachments of card in Trello
Retrieves attachments associated with a card
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Get card by ID in Trello
Retrieves a card using its id
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Create board in Trello
Generates a new board
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Search board in Trello
Searches for a board
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Copy board in Trello
Duplicate the entire content of the current board
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Close board in Trello
Close an existing board
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Create checklist Item in Trello
Generates a checklist item in a particular checklist
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Add attachment to card in Trello
Adds an attachment to a card in the particular project or board
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Complete checklist Item in card in Trello
Mark a checklist item as complete in a card
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Search list on board in Trello
Searches for a list in a board
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Create custom field in Trello
Creates a new marketing campaign
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Assign member to board in Trello
Adds a member to a designated board
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Search member in Trello
Searches for a member with
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Add checklist to card in Trello
Adds a checklist with tasks to a card
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Find checklist in Trello
Locate and access a predefined checklist with
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Delete checklist in card in Trello
Removes the entire checklist from the particular card
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Create list in Trello
Generates a new list
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Create comment in Trello
Generates a new comment
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Add label to card in Trello
Adds a label to a card in the particular list
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Add existing label to card in Trello
Adds an existing label to a card
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Remove label in Trello
Removes a label
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Add label to board in Trello
Creates a label on a board
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Find label on board in Trello
Locate and extract label information from a board
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What can you automate with JivoChat + Trello?

Streamline your customer communication and project management with powerful automated workflows.

What you can automate?
💬
Convert finished chats into Trello cards instantly
Automatically generate a new Trello card the moment a customer chat concludes in JivoChat. Eliminate manual copying and ensure every customer request immediately enters your project tracking pipeline.
📋
Capture every visitor detail in card descriptions
Map complete visitor information, email addresses, and chat transcripts directly into Trello card fields. Keep all relevant context accessible to your team without switching apps.
🔔
Alert team members as soon as chats finish
Notify your support or sales staff immediately when a new chat card is created on your Trello board. Ensure rapid response times and prevent customer inquiries from sitting unassigned.
🔀
Route cards based on chat tags and topics
Send chat cards to specific Trello lists depending on the category or department requested by the visitor. Keep your boards organized by urgency and topic automatically.
🔄
Keep Trello boards updated when visitor info changes
Automatically update existing Trello cards whenever a visitor modifies their contact details or project requirements in JivoChat. Maintain accurate records across your entire stack.
🛡️
Prevent duplicate cards for ongoing chats
Smart matching rules ensure ongoing conversations update existing Trello cards rather than spawning clutter. Keep your project boards clean and easy to navigate.
Handle offline messages and after-hours inquiries
Automatically capture offline JivoChat submissions as Trello cards so your team can address after-hours queries first thing in the morning.
🔗
Extend your workflow to Slack and CRMs
Connect your JivoChat and Trello core flow with tools like Slack or HubSpot to notify channels and sync contact records in a single multi-step automation.
And much more...

Who is JivoChat + Trello integration for?

Connect JivoChat to Trello to eliminate manual data entry, streamline task assignments, and keep project boards perfectly aligned with customer conversations.

Support operations managers
Support operations managers
Live chat support agents
Live chat support agents
Client success teams
Client success teams
High-volume customer service leads
High-volume customer service leads
Sales development representatives
Sales development representatives
Operations coordinators
Operations coordinators
📈
Support operations managers
You review support chat metrics every week, but ticket boards only update when staff manually copy chat logs, so your performance reports are always delayed — with this integration, every finished chat creates a tracking card instantly and your metrics stay current.
Live chat support agents
You handle dozens of visitor chats daily and need to turn customer requests into action items, but manual card creation takes too much time — with this integration, every finished chat generates a Trello card automatically so you can focus on answering users.
🤝
Client success teams
You report on client inquiries and follow-up tasks to stakeholders, but scattered chat transcripts leave gaps in your project tracking — this integration means every visitor conversation is logged into Trello boards instantly for complete visibility.
📊
High-volume customer service leads
Your chat widget receives hundreds of messages daily, making it impossible for staff to keep project boards updated by hand — automating both apps means every inquiry populates your boards without missing a single detail.
🎯
Sales development representatives
You depend on live chat interactions to identify prospective buyers and hand them over to project boards, but delays cause missed follow-ups — with this integration, finished chats become actionable Trello cards the moment the conversation ends.
🗂️
Operations coordinators
You need a reliable history of all customer discussions mapped to project tasks, but manual handoffs result in missing information — connecting these apps means every chat and offline message creates accurate records without errors.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate JivoChat + Trello

Build and manage your JivoChat + Trello automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect JivoChat + Trello with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect JivoChat to Trello?
Frequently Asked Questions
You can connect JivoChat to Trello instantly using 1-click ready workflows on Integrately or by asking Integrately AI to build the integration for you. It takes just minutes to link your accounts with tools like Slack, Google Sheets, and HubSpot.
Can I automatically create Trello cards from finished JivoChat chats?
Frequently Asked Questions
Can I connect JivoChat, Trello, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for JivoChat and Trello?
Frequently Asked Questions
How does JivoChat handle offline messages with Trello?
Frequently Asked Questions
Can I update Trello cards when JivoChat visitor details change?
Frequently Asked Questions
Do I need coding skills to integrate JivoChat and Trello?
Frequently Asked Questions
Is the JivoChat and Trello integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect JivoChat or Trello With 1500+ Other Apps

JivoChat
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Trello
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Sync Trello with project management, development, and documentation tools to keep teamwork coordinated.
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