Microsoft Dynamics 365 CRM + Jotform Integration

Integrate Jotform to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each submission handled. Sync form submissions to your CRM, create leads, update records, and trigger follow-up alerts automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Jotform
    Form is submitted in Jotform
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Jotform
    Get form submission by ID in Jotform
  • Jotform
    Create form submission in Jotform

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Ready Workflows Ready Workflows for Jotform + Microsoft Dynamics 365 CRM Integration

Capture submissions, create CRM leads, update contact records, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Jotform + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new Jotform form submission

When someone completes your Jotform, a new contact is automatically created in your Microsoft Dynamics 365 CRM. This way, you can quickly follow up with the form submission and turn them into a customer!

Plus, all of the information from the Jotform is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Jotform - Microsoft Dynamics 365 CRM integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your Jotform + Microsoft Dynamics 365 CRM flow

Connect tools to nurture leads, book meetings, run email campaigns, and sync records after your CRM captures them. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Jotform
+
SlackSlack (3)
+
CalendlyCalendly (2)
+
MailchimpMailchimp (2)
+
ZoomZoom (2)
+
Google SheetsGoogle Sheets (2)
+
Microsoft OutlookMicrosoft Outlook (2)
J
M
S
Add every new Jotform submission to Microsoft Dynamics 365 CRM as a lead, and notify your sales team instantly in Slack
New Jotform submissions appear in Microsoft Dynamics 365 CRM as new leads instantly and your sales channel hears about it in Slack, so nobody re-types a submission or finds out about a prospect a day late.
J
M
S
When a contact is created in Microsoft Dynamics 365 CRM, retrieve the Jotform submission details and post an alert in Slack
New Microsoft Dynamics 365 CRM contacts pull in original Jotform submission details and notify your team in Slack, keeping records complete.
J
M
S
When a lead is updated in Microsoft Dynamics 365 CRM following a Jotform inquiry, post a status update in Slack
Lead updates in Microsoft Dynamics 365 CRM trigger an immediate notification in Slack, referencing the original Jotform submission.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Jotform

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Jotform
Jotform Triggers & Actions
Form is submitted in Jotform
Triggers the automation when a form is filled
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Get form submission by ID in Jotform
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Create form submission in Jotform
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What can you automate with Jotform + Microsoft Dynamics 365 CRM?

Streamline your lead capture, CRM updates, and team notifications with robust automated workflows.

What you can automate?
🔄
Sync every form submission directly to your CRM
Turn online form entries into active CRM records the moment a prospect hits submit. Eliminate manual data entry and ensure zero leads slip through the cracks.
📝
Capture all custom form fields accurately
Map detailed questionnaire answers and customer requirements straight into your CRM custom fields instead of just basic contact names and email addresses.
🔔
Alert your sales team instantly
Notify relevant team members in chat channels the second a high-value form submission or quote request enters your system.
🔀
Route leads based on submitted criteria
Sort incoming submissions dynamically. Direct enterprise inquiries to senior sales reps while routing standard questions to support queues.
🔄
Keep contact records up to date
Automatically refresh existing CRM accounts and contact details whenever returning customers submit new update forms.
🛡️
Prevent duplicate records automatically
Search existing database entries before creating new leads or accounts, ensuring your CRM database remains clean and organized.
💼
Manage quotation and case status changes
Trigger automated follow-ups and update internal stages whenever support cases or sales quotes are modified in your system.
🌐
Extend workflows to external productivity tools
Connect your core automation flow with calendar scheduling apps, email platforms, or spreadsheet tools for comprehensive operations.
And much more...

Who is Jotform + Microsoft Dynamics 365 CRM integration for?

Connecting Jotform and Microsoft Dynamics 365 CRM eliminates manual data entry, ensuring leads, contacts, and customer insights flow instantly between intake forms and your CRM.

Performance analysts
Performance analysts
Sales representatives
Sales representatives
Account managers
Account managers
Customer support teams
Customer support teams
Business development teams
Business development teams
Compliance and audit teams
Compliance and audit teams
📈
Performance analysts
You pull form metrics and CRM records to build performance reports, but manual data transfers mean your dashboards always lag behind actual submissions — this integration means every form response populates your CRM instantly and your pipeline numbers stay current.
Sales representatives
You need to engage incoming prospects immediately, but waiting for manual lead creation leaves hot inquiries sitting unattended in your inbox — automating both apps means every form submission creates a CRM lead instantly so you can follow up first.
🤝
Account managers
You report on client onboarding progress to stakeholders, but missing intake records make it difficult to verify client history without digging through files — with this integration, customer data flows smoothly from forms into your CRM records.
📞
Customer support teams
You handle high volumes of support requests coming through web forms, but copying ticket details by hand creates massive backlogs — automating these apps means every inquiry generates a CRM case without manual intervention.
🎯
Business development teams
You depend on marketing teams to hand over intake data before you can qualify prospects, but delays in data transfer stall your outreach — this integration means qualified lead data reaches your sales pipeline the moment forms are submitted.
📋
Compliance and audit teams
You require an accurate history of customer inquiries and quote updates, but manual record-keeping leaves gaps in your audit trails — connecting these apps means every submission and CRM update is logged reliably without missing data.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Jotform

Build and manage your Microsoft Dynamics 365 CRM + Jotform automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Jotform with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Frequently Asked Questions

How do I connect Jotform to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Jotform and Microsoft Dynamics 365 CRM using 1-click automations on Integrately. Choose a ready template or ask Integrately AI to build the workflow and connect with Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create Microsoft Dynamics 365 CRM leads from Jotform submissions?
Frequently Asked Questions
Can I connect Jotform, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Jotform and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does Jotform handle data transfer in this integration?
Frequently Asked Questions
Can I update existing Microsoft Dynamics 365 CRM contacts when a form is submitted?
Frequently Asked Questions
Do I need coding skills to automate Jotform and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the Jotform and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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