JustCall + Live Chat Integration
Integrate JustCall to Live Chat in one click, or tell Integrately AI how you want each chat handled. Capture visitor enquiries, create contacts instantly, update communication logs, and trigger follow-up sequences automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in JustCall- Text is sent or received in JustCall Instant
- Call details are updated in JustCall Instant
- Call is completed in JustCall Instant
- Appointment is created in JustCall Instant
- Voicemail is created in JustCall Instant
Chat is started in Live Chat Instant- Chat is ended in Live Chat Instant
- Chat is updated in Live Chat Instant
- Visitor enters queue in Live Chat Instant
2.
- Add contact to SalesDialer campaign in JustCall
- Remove contact from SalesDialer campaign in JustCall
- Get campaign contacts by campaign id in JustCall
- Update contact in JustCall
- Create contact in JustCall
- Search contact in JustCall
- Send text message in JustCall
- Schedule text message in JustCall
- Send multimedia text message in JustCall
- Check for text replies in JustCall
Trusted by experts at...
Ready Workflows for JustCall + Live Chat Integration
Capture visitor enquiries, create new contacts, log communication details, update customer records, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your JustCall + Live Chat flow
Sync your visitor communications with CRMs, spreadsheets, and messaging platforms to keep your team aligned. Pick a combination and activate it in one click.
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Salesforce (8)
Salesforce (8) +
Slack (8)
Slack (8) +
Google Sheets (8)
Google Sheets (8) +
HubSpot (8)
HubSpot (8) +
Gmail (8)
Gmail (8) +
Calendly (8)
Calendly (8) L
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Create a new contact in JustCall when a chat starts in Live Chat, and add the lead to Salesforce
New Live Chat visitor sessions instantly create contacts in JustCall and add corresponding leads in Salesforce without manual entry.
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Send a text message in JustCall when a visitor enters the Live Chat queue, and create a task in Salesforce
Engage queued visitors with instant SMS from JustCall while logging a follow-up task in Salesforce.
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Update the contact in JustCall when a chat ends in Live Chat, and update the lead stage in Salesforce
Keep contact records current across JustCall and Salesforce the moment a customer chat concludes.
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Create a JustCall contact when a chat is updated in Live Chat, and create a support case in Salesforce
Capture updated chat notes in JustCall and log a formal support case in Salesforce automatically.
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If a Live Chat session starts with enterprise intent, create a JustCall contact and add a priority lead in Salesforce
Route high-value visitor chats into JustCall contacts and priority Salesforce leads based on submitted criteria.
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When a Live Chat session ends, update the contact in JustCall and close the associated lead in Salesforce
Mark leads as resolved in Salesforce and update JustCall records automatically when chats conclude.
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Use Claude to summarise visitor intent when a chat starts in Live Chat, create a JustCall contact, and add a lead in Salesforce
Leverage Claude to analyse incoming chat intent, create structured JustCall contacts, and log Salesforce leads.
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Turn every new Live Chat session into a JustCall contact, create a Salesforce lead, and notify your team in Slack
Execute a multi-app pipeline that updates JustCall, logs a Salesforce lead, and alerts your team in Slack.
Supported triggers and actions for JustCall and Live Chat
Mix and match to build the exact automation you need
JustCall Triggers & Actions
Instant
Text is sent or received in JustCall
Triggers the automation when a text is sent or received
Try it → Instant
Call details are updated in JustCall
Triggers the automation when call details are updated
Try it → Instant
Appointment is created in JustCall
Triggers the automation when a new appointment is created
Try it → Instant
Voicemail is created in JustCall
Triggers the automation when a voicemail is created
Try it → Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it → Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it → Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it → What can you automate with JustCall + Live Chat?
Streamline your visitor communications by connecting chat events to automated contact creation, messaging, and CRM updates.
💬
Create JustCall contacts from Live Chat visitor events
Automatically create a new JustCall contact the moment a chat starts in Live Chat, removing manual data entry entirely.
📝
Capture every submitted visitor detail
Map custom chat questions and visitor notes into your communication platform instead of just basic names and emails.
🔔
Alert your team instantly on new visitor chats
Send immediate notifications to your support or sales channels whenever a new visitor enters the queue.
🔀
Route enquiries based on submitted chat fields
Send high-priority visitor leads to senior reps while standard enquiries are routed to automated workflows.
🔄
Keep contact records updated as chats progress
Automatically update JustCall contact details and call logs when visitor chats are updated or ended.
🔍
Prevent duplicates with smart contact lookups
Search for existing contacts before creating new ones, keeping your database clean and organized.
⏱️
Manage post-chat follow-up sequences
Trigger text messages or call tasks automatically once a visitor chat session is completed.
🔗
Connect your chat flows to HubSpot and CRM tools
Sync your Live Chat and JustCall data directly into HubSpot to manage your entire customer pipeline in one place.
And much more...
Who is JustCall + Live Chat integration for?
Teams managing web visitor interactions and phone communications need unified contact records to eliminate delays and drive higher conversion rates.
Performance marketers
Customer support managers
Agency account managers
Sales development reps
Operations leads
Customer success leads
📈
Performance marketers
You're reviewing chat performance metrics based on manual exports, but the visitor conversion counts are always hours out of date — with this integration, every chat event flows straight into your reporting system and your metrics stay current.
🚨
Customer support managers
Your support team needs to jump on high-priority enquiries immediately, but queue alerts get missed in overflowing inboxes — with this integration, every visitor entry triggers an instant notification so your team responds without delay.
📊
Agency account managers
You're reporting weekly client engagement numbers, but piecing together chat logs and call records takes hours of manual collation — with this integration, every customer interaction is logged automatically and your client reporting is always ready.
📞
Sales development reps
Your inbound visitor volume is too high to manually copy every lead into your communication tools, leading to missed follow-ups — with this integration, every chat interaction automatically creates a JustCall contact so your outreach starts instantly.
🤝
Operations leads
You depend on live support agents to hand off qualified prospects to your outreach team, but manual handoffs cause friction and lost leads — with this integration, visitor chats seamlessly trigger JustCall contacts and tasks so the handoff is instant.
📂
Customer success leads
You need a complete communication history for every account, but switching between disconnected chat and calling apps leaves gaps in your timeline — with this integration, every touchpoint is captured cleanly in one unified record.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate JustCall + Live Chat
Build and manage your JustCall + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect JustCall + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect JustCall + Live Chat Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect JustCall to Live Chat?
You can connect JustCall to Live Chat using 1-click automations on Integrately alongside tools like Salesforce, Slack, and Google Sheets. Pick a ready template or ask Integrately AI to build your custom flow.
Can I automatically create JustCall contacts when a chat starts in Live Chat?
Can I connect JustCall, Live Chat, and Slack?
What is a good Zapier alternative for JustCall and Live Chat?
How are call and chat details synced between JustCall and Live Chat?
Can I trigger automated follow-up messages after a Live Chat session ends?
Do I need coding skills to automate JustCall and Live Chat?
Is the JustCall and Live Chat integration free?
Didn't find the answer you were looking for?
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