JustCall + Syncro Integration

Integrate JustCall to Syncro in one click, or tell Integrately AI how you want each call handled. Log call notes, create tickets and customers, and trigger follow-ups automatically.

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1.
  • JustCall
    Contact is created in JustCall
  • JustCall
    Text is sent or received in JustCall Instant
  • JustCall
    Call details are updated in JustCall Instant
  • JustCall
    Call is completed in JustCall Instant
  • JustCall
    Appointment is created in JustCall Instant
  • JustCall
    Voicemail is created in JustCall Instant
  • Syncro
    Customer is created in Syncro
  • Syncro
    Ticket is created in Syncro Instant
  • Syncro
    Ticket status is changed in Syncro Instant
  • Syncro
    Ticket is marked as resolved in Syncro Instant
  • Syncro
    RMM alert is created in Syncro Instant
  • Syncro
    Invoice is created in Syncro Instant
  • Syncro
    Payment is made in Syncro Instant
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2.
  • JustCall
    Add contact to SalesDialer campaign in JustCall
  • JustCall
    Remove contact from SalesDialer campaign in JustCall
  • JustCall
    Get campaign contacts by campaign id in JustCall
  • JustCall
    Update contact in JustCall
  • JustCall
    Create contact in JustCall
  • JustCall
    Search contact in JustCall
  • JustCall
    Send text message in JustCall
  • JustCall
    Schedule text message in JustCall
  • JustCall
    Send multimedia text message in JustCall
  • JustCall
    Check for text replies in JustCall
  • Syncro
    Create customer in Syncro
  • Syncro
    Search customer in Syncro
  • Syncro
    Create ticket in Syncro
  • Syncro
    Create lead in Syncro

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Ready Workflows Ready Workflows for JustCall + Syncro Integration

Create tickets from completed calls, sync contact details, update customer records, log communications, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Syncro + JustCall Integration

Create JustCall contact for new Syncro customer

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Syncro - JustCall integration, anytime a new Syncro customer is created, an JustCall contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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JustCall + Syncro Integration

Create Syncro customer for new JustCall contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this JustCall - Syncro integration, anytime a new JustCall contact is created, an Syncro customer should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your JustCall + Syncro flow

Sync your core communications and MSP tickets with finance, calendar, support, messaging, and CRM tools. Pick a combination and activate it in one click.

JustCall
Syncro
+
StripeStripe (4)
+
QuickBooks OnlineQuickBooks Online (4)
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Google CalendarGoogle Calendar (4)
+
ZendeskZendesk (4)
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SlackSlack (4)
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HubSpotHubSpot (4)
S
S
J
Create a Stripe customer when a customer is created in Syncro, and send a welcome text message in JustCall
New Syncro customers instantly receive a Stripe customer profile and a welcome text via JustCall, eliminating manual record creation.
S
S
J
Create a Stripe invoice when an invoice is created in Syncro, and log the details as a contact update in JustCall
Syncro invoices generate matching Stripe invoices immediately, while updating JustCall contact records to keep teams aligned.
S
S
J
When a payment is made in Stripe, update the invoice status in Syncro and send a confirmation text in JustCall
Stripe payments update Syncro invoice records automatically and dispatch a thank-you text message via JustCall.
S
S
J
Use ChatGPT to review failed Stripe payments, update the Syncro ticket, and alert staff via JustCall SMS
ChatGPT analyzes failed Stripe payments so you can automatically update Syncro tickets and alert technicians via JustCall.

Supported triggers and actions for JustCall and Syncro

Mix and match to build the exact automation you need

JustCall
JustCall Triggers & Actions
Contact is created in JustCall
Triggers the automation when a new contact is created
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Instant
Text is sent or received in JustCall
Triggers the automation when a text is sent or received
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Instant
Call details are updated in JustCall
Triggers the automation when call details are updated
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Instant
Call is completed in JustCall
Triggers the automation when a call is completed
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Instant
Appointment is created in JustCall
Triggers the automation when a new appointment is created
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Instant
Voicemail is created in JustCall
Triggers the automation when a voicemail is created
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Add contact to SalesDialer campaign in JustCall
Adds a contact to a sales outreach campaign for efficient follow-up and communication
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Remove contact from SalesDialer campaign in JustCall
Removes a contact from a salesdialer campaign
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Get campaign contacts by campaign id in JustCall
Retrieves all contacts associated using the campaign id
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Update contact in JustCall
Updates contact information with new details
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Create contact in JustCall
Adds a new contact to the database
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Search contact in JustCall
Finds and retrieves contact information
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Send text message in JustCall
Sends a text message
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Schedule text message in JustCall
Schedules a text message
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Send multimedia text message in JustCall
Sends a multimedia text message
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Check for text replies in JustCall
Check for any text replies received
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Syncro
Syncro Triggers & Actions
Customer is created in Syncro
Triggers the automation when a new customer is created
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Instant
Ticket is created in Syncro
Triggers the automation when a new ticket is created
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Instant
Ticket status is changed in Syncro
Triggers the automation when the stauts of a ticket is updated
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Instant
Ticket is marked as resolved in Syncro
Triggers the automation when a ticket is marked as resolved
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Instant
RMM alert is created in Syncro
Triggers the automation when a remote monitoring and management (RMM) alert is created
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Instant
Invoice is created in Syncro
Triggers the automation when any invoice is added or modified
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Instant
Payment is made in Syncro
Triggers the automation when a payment is made
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Create customer in Syncro
Adds a new customer to the database
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Search customer in Syncro
Locates and retrieves customer information
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Create ticket in Syncro
Generates a new ticket
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Create lead in Syncro
Generates new leads for potential customers
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What can you automate with JustCall + Syncro?

Streamline your communication workflows and MSP operations with powerful, automated handoffs between JustCall and Syncro.

What you can automate?
🔄
Sync completed calls into support tickets
Turn every completed phone call or voicemail in JustCall into a structured support ticket in Syncro automatically. Eliminate manual transcription and ensure no client request gets overlooked.
📝
Capture all custom contact fields
Map detailed contact properties and appointment notes between JustCall and Syncro instead of just basic names and phone numbers. Keep your operational databases comprehensive and up to date.
🚨
Instant team alerts for critical events
Trigger immediate notifications the moment an RMM alert or priority ticket is created in Syncro, ensuring your team responds to urgent client needs without delay.
🔀
Route communications based on ticket status
Execute different workflows depending on whether a Syncro ticket status changes, is marked as resolved, or generates an invoice payment.
🔄
Keep destination records fully updated
Automatically update contact records, ticket statuses, and invoice details across both apps as soon as a change occurs anywhere in your stack.
🔍
Prevent duplicate records with smart search
Search existing customer and contact records before creation to ensure your databases remain clean and free of redundant entries.
💳
Handle billing and payment updates
Trigger automated text messages and ticket updates whenever a new invoice is created or a payment is successfully processed in your MSP platform.
🔌
Extend workflows to popular third-party tools
Connect your JustCall and Syncro flow with Slack, HubSpot, Zendesk, Stripe, or QuickBooks Online to build robust multi-app automation pipelines.
And much more...

Who is JustCall + Syncro integration for?

MSP operations managers, support leads, and technical account executives who need real-time communication tracking and automated ticket management across JustCall and Syncro.

MSP Operations Managers
MSP Operations Managers
Technical Support Leads
Technical Support Leads
Account Executives
Account Executives
Call Center Supervisors
Call Center Supervisors
On-Call Technicians
On-Call Technicians
Quality Assurance Teams
Quality Assurance Teams
📈
MSP Operations Managers
You rely on accurate ticket metrics and call logs to evaluate team performance, but manual data transfers leave your reports outdated — with this integration, every completed call and ticket status change updates your records instantly.
⚡
Technical Support Leads
You need to respond immediately when critical client issues arise in your PSA platform, but delayed alerts mean your engineers find out too late — with this integration, every critical event triggers instant communications and ticket creations.
🤝
Account Executives
Your clients expect prompt follow-ups and transparent progress reports on their support requests, but manual updates create communication gaps — with this integration, customer interactions flow seamlessly into your management stack.
📞
Call Center Supervisors
Your daily call volume makes manual ticket creation impossible for your agents to keep up with, leading to missing client records — with this integration, every voice interaction and voicemail automatically populates your operational platform.
🛠️
On-Call Technicians
You depend on upstream dispatchers to hand over ticket details and customer context before you can start troubleshooting — with this integration, every new ticket instantly delivers complete communication records directly to your workflow.
📋
Quality Assurance Teams
You need a reliable, searchable history of all client communications and ticket resolutions, but manual logging always leaves audit gaps — with this integration, every call and ticket state change creates a permanent, verified audit trail.
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Why choose Integrately to automate JustCall + Syncro

Build and manage your JustCall + Syncro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect JustCall + Syncro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
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Automation is ready
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Frequently Asked Questions

How do I connect JustCall to Syncro?
Frequently Asked Questions
You can connect JustCall to Syncro in 1 click using ready-made templates on Integrately. Select a workflow, connect your accounts, and let Integrately AI handle the setup.
Can I automatically create Syncro tickets from completed JustCall calls?
Frequently Asked Questions
Can I connect JustCall, Syncro, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for JustCall and Syncro?
Frequently Asked Questions
How does JustCall handle contact updates during automation?
Frequently Asked Questions
How are customer records managed in Syncro during integrations?
Frequently Asked Questions
Do I need coding skills to automate JustCall and Syncro?
Frequently Asked Questions
Is the JustCall and Syncro integration free?
Frequently Asked Questions
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You Can Also Connect JustCall or Syncro With 1500+ Other Apps

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Syncro
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