Integrate Kayako to Toggl in one click, or tell Integrately AI how you want each support ticket handled. Track time for clients, create tasks, update projects, and keep your billable hours accurate automatically.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Kayako + Toggl flow
Send instant team notifications, log project data in spreadsheets, track issues, and schedule follow-ups once your core support and time tracking flow finishes. Pick a combination and activate it in one click.
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Slack (4)
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Jira Software Cloud (3)
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HubSpot (3)
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Zendesk (3)
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Google Sheets (3)
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Zoom (3)
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Create a Toggl project for every new Kayako conversation, and notify your support team on Slack
New support conversations in Kayako instantly generate a matching project in Toggl and notify your support team on Slack, eliminating manual handoffs.
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When a Toggl time entry is created, add a private note in Kayako and alert your billing channel in Slack
Time entries logged in Toggl automatically update related Kayako conversations with private notes and notify your billing team in Slack.
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When a new Toggl project is created, create a matching organization in Kayako and post an update in Slack
New Toggl projects automatically establish organization profiles in Kayako and broadcast the setup in Slack.
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Use ChatGPT to summarise every new Kayako conversation, create a Toggl project, and post the brief in Slack
ChatGPT analyses new Kayako conversations to generate project briefs for Toggl while alerting your team in Slack.
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Create a Jira issue for every new Kayako conversation, and start a Toggl time entry
Support tickets in Kayako automatically spawn tracking issues in Jira Software Cloud and kick off time tracking in Toggl.
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When a Toggl time entry is created, update the linked Jira issue and add a private note in Kayako
Log billable hours in Toggl to update Jira Software Cloud issues and add private notes in Kayako automatically.
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When a Jira issue is created from a Kayako conversation, create a Toggl project for tracking
Escalating support issues to Jira Software Cloud automatically establishes project tracking containers in Toggl.
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Create a HubSpot contact for every new Kayako user, and set up a Toggl client profile
New Kayako users populate HubSpot contact records and initialize client billing accounts in Toggl automatically.
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When a HubSpot deal is created, create a Kayako organization and a Toggl project for delivery
Won deals in HubSpot trigger organization creation in Kayako and billable project setup in Toggl.
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When a Toggl time entry is logged, update the associated HubSpot deal and add notes in Kayako
Logged work hours in Toggl update financial fields in HubSpot and log internal notes in Kayako.
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Create a Zendesk ticket from every new Kayako conversation, and log a project task in Toggl
Support conversations in Kayako generate backup tickets in Zendesk and setup tracking tasks in Toggl.
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When a Toggl time entry is created, update the Zendesk ticket and add a private note in Kayako
Tracked time in Toggl updates corresponding Zendesk tickets and logs private notes in Kayako.
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When a Zendesk ticket is created, create a corresponding Kayako user and a Toggl client
New Zendesk tickets automatically register new users in Kayako and establish client accounts in Toggl.
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Log every new Kayako conversation in Google Sheets, and create a tracking task in Toggl
Support conversations in Kayako instantly add spreadsheet rows in Google Sheets and open tasks in Toggl.
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When a Toggl time entry is logged, add a row in Google Sheets and update the Kayako conversation
Recorded work time in Toggl updates Google Sheets logs and adds private notes to Kayako conversations.
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When a new Google Sheets row is added, create a Kayako organization and a Toggl project
Spreadsheet imports in Google Sheets automatically provision Kayako organizations and Toggl projects.
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Create a Zoom meeting when a Kayako conversation is created, and log the time in Toggl
Support conversations requiring live interaction automatically schedule Zoom meetings and start Toggl time tracking.
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When a Zoom meeting ends, update the Kayako conversation and stop the active Toggl time entry
Completed Zoom consultations automatically update Kayako support conversations and stop active Toggl timers.
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When a Toggl time entry starts for a client, schedule a Zoom consultation and log a Kayako note
Active Toggl billable timers automatically schedule Zoom client check-ins and add private notes in Kayako.
Supported triggers and actions for Kayako and Toggl
Mix and match to build the exact automation you need
Kayako Triggers & Actions
Conversation is created in Kayako
Triggers the automation when a new conversation is created
Create Toggl projects from new Kayako conversations
Instantly spin up billable project containers in Toggl the moment a support conversation is created in Kayako. Eliminate manual setup and start tracking time immediately.
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Capture every submitted custom field and detail
Map all available conversation data and organization attributes from Kayako directly into Toggl client profiles and project notes without losing context.
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Alert your team the second time is logged
Notify your billing or support channel instantly whenever a new time entry or project update is recorded, keeping all stakeholders informed.
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Route tasks based on specific ticket tags
Trigger different actions in Toggl depending on whether a Kayako conversation has urgent tags, VIP status, or standard routing labels.
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Keep helpdesk records and time logs synchronized
Automatically update Kayako conversations with private notes whenever billable time entries or project milestones are updated in Toggl.
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Prevent duplicate users and client accounts
Search existing client records before creating new entries, ensuring your Kayako organizations and Toggl client lists remain clean and deduplicated.
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Manage active timers and session updates
Stop active time entries or update task statuses automatically when support conversations are resolved or client meetings conclude.
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Extend your workflow with team messaging apps
Connect your Kayako and Toggl flow to Slack to broadcast updates, alert managers, and coordinate billable support tasks in real time.
And much more...
Who is Kayako + Toggl integration for?
Support leads, project managers, and client service teams depend on accurate tracking to bill hours and resolve issues without missing a beat.
Support operations leads
Client success managers
Account managers
Helpdesk supervisors
Billing coordinators
Finance auditors
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Support operations leads
You analyze support ticket volume and billable hours to evaluate team performance, but manual logging leaves your reports incomplete — automating both apps means every conversation creates an immediate project record so your analytics stay fully up to date.
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Client success managers
You need to know the moment a VIP customer opens a support inquiry so you can coordinate billable work, but delayed notifications cause slow responses — connecting these apps means every new conversation triggers instant project setup so you never miss a critical client need.
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Account managers
You report billable hours and support progress back to enterprise clients, but scattered records make assembling status updates painful — with this integration, every time entry and support ticket syncs automatically so your client reviews are always accurate.
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Helpdesk supervisors
You manage high volumes of inbound support requests that must be tied to billable client projects, but manual data entry creates massive bottlenecks — automating both apps means support tickets instantly establish project structures without manual intervention.
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Billing coordinators
You depend on support agents to log time accurately against client accounts, but missing notes leave billable hours unaccounted for — this integration means every logged time entry updates helpdesk records instantly so invoices reflect exact work done.
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Finance auditors
You review historical customer records and billable labor reports, but fragmented systems lead to recurring discrepancies in audits — automating both apps means every support conversation and time entry maintains a verified audit trail.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Kayako + Toggl
Build and manage your Kayako + Toggl automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Kayako + Toggl with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Kayako to Toggl in just 1 click using ready-made workflows on Integrately, or ask Integrately AI to build your custom support and time tracking automation.
Can I automatically create a Toggl project when a new Kayako conversation starts?
You can connect Kayako, Toggl, and Slack in a single multi-step automation to sync data and notify your team, along with 1,500+ other apps.
What is a good Zapier alternative for Kayako and Toggl?
Integrately is a reliable alternative to most alternatives, offering 20 million+ templates, 24/5 live chat support, and free expert setup for your workflows.
How does Kayako handle conversation triggers in this integration?
Can Toggl time entries update Kayako records automatically?
When a time entry is created in Toggl, it can automatically add private notes to Kayako conversations to keep billable support records fully synchronized.
Do I need coding skills to automate Kayako and Toggl?
You do not need any coding skills to connect Kayako and Toggl. You can use ready templates or describe your desired flow to Integrately AI.
Is the Kayako and Toggl integration free?
You can start connecting Kayako and Toggl with a free forever plan available on Integrately, with premium features and advanced workflows also offered.
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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