Kintone + WhatsApp Integration

Integrate Kintone to WhatsApp in one click, or tell Integrately AI how you want each record handled. Notify your team or customers instantly, send templated updates, log replies, and keep your communications running smoothly.

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1.
  • Kintone
    Record is created in Kintone
  • Kintone
    Comment is created in Kintone
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • Kintone
    Create record in Kintone
  • Kintone
    Update record in Kintone
  • Kintone
    Search record in Kintone
  • Kintone
    Add comment in Kintone
  • Kintone
    Update status in Kintone
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Kintone + WhatsApp Integration

Send messages on new records, notify customers when comments are added, send templated follow-ups, and update your team, all in just one click.

Most popular automationmost-popular-automations
Kintone + WhatsApp Integration

Send WhatsApp message for new Kintone record

In today's fast-paced business world, it's important to be able to communicate quickly and efficiently. That's why Integrately offers this automation to send message for new Kintone records.

With this integration, you can automatically send message through WhatsApp to the relevant parties whenever a new record is created in your Kintone system. This way, you can be sure that everyone is always on the same page and that no important information falls through the cracks.

So if you're looking for a better way to stay organized and keep your team informed, give this Kintone - WhatsApp integration a try.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Kintone + WhatsApp flow

Streamline customer communication by syncing your records, messages, and external tools into one unified pipeline. Pick a combination and activate it in one click.

Kintone
WhatsApp
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Google SheetsGoogle Sheets (4)
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ShopifyShopify (3)
+
GmailGmail (3)
+
SlackSlack (3)
+
StripeStripe (3)
+
TypeformTypeform (3)
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G
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Add every new Kintone record to Google Sheets, and send a confirmation message in WhatsApp
New Kintone records appear in your Google Sheets spreadsheet instantly while a WhatsApp message goes out to the client, eliminating manual data entry.
W
G
K
When a message is received in WhatsApp, log it in Google Sheets and update the matching record in Kintone
Incoming WhatsApp messages are logged in Google Sheets and update your Kintone records automatically so client conversations are never missed.
K
G
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Add Kintone comments to Google Sheets rows, and send a templated WhatsApp update to the client
Client updates and comments added in Kintone are saved to Google Sheets and sent out via WhatsApp template messages.
K
G
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Use Claude to summarise new Kintone records, log them in Google Sheets, and send a WhatsApp briefing
Claude generates structured summaries of new Kintone records, saves them in Google Sheets, and sends a WhatsApp alert.

Supported triggers and actions for Kintone and WhatsApp

Mix and match to build the exact automation you need

Kintone
Kintone Triggers & Actions
Record is created in Kintone
Triggers the automation when a new record is created
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Comment is created in Kintone
Triggers the automation when a new comment is created
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Create record in Kintone
Generates a new record
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Update record in Kintone
Updates a record with new information
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Search record in Kintone
Searches for a record within a given database
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Add comment in Kintone
Adds a comment to a record
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Update status in Kintone
Updates the status of a particular object with latest information
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WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
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Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
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What can you automate with Kintone + WhatsApp?

Connect Kintone and WhatsApp to sync project records, automate client messaging, and keep your teams aligned in real time.

What you can automate?
💬
Send WhatsApp messages on new Kintone records
Trigger automated WhatsApp messages instantly whenever a new record is created in Kintone. Keep clients informed the moment project work begins.
📋
Capture every submitted record field
Map all Kintone record details and custom parameters into your messaging workflows instead of basic text snippets. Ensure your WhatsApp communications contain complete context.
🔔
Notify the right team members instantly
Alert staff members on WhatsApp or internal channels the moment a client replies or a comment is created in Kintone. Eliminate delays in internal communication.
🔀
Route messages based on record status
Send different WhatsApp template messages depending on the status or priority field submitted in your Kintone records. Customise outreach automatically.
🔄
Keep project records up to date
Automatically update Kintone record statuses when replies or engagement events occur in WhatsApp. Maintain accurate project tracking without manual edits.
🔍
Search and update records instead of duplicates
Check existing Kintone records before creating new entries when incoming WhatsApp messages arrive. Prevent cluttered databases and duplicate profiles.
✅
Handle later status changes and completions
Trigger automated WhatsApp follow-ups when Kintone task statuses shift to completed, cancelled, or paid. Manage the entire project lifecycle effortlessly.
🔗
Extend your workflow to Google Sheets
Connect your core Kintone and WhatsApp flow with Google Sheets to log every transaction and record update in a central spreadsheet automatically.
And much more...

Who is Kintone + WhatsApp integration for?

Operations teams, project managers, and customer support leads rely on this integration to eliminate manual data entry and streamline client communication across channels.

Operations Managers
Operations Managers
Customer Support Teams
Customer Support Teams
Client Account Managers
Client Account Managers
Sales Operations Specialists
Sales Operations Specialists
Project Coordinators
Project Coordinators
Compliance Officers
Compliance Officers
📈
Operations Managers
You're tracking project deliverables in Kintone but your reporting metrics only update when team members manually export status updates, so your milestone counts are always outdated — with this integration, every record update flows directly into your tracking systems and your operational visibility stays current.
⚡
Customer Support Teams
You manage client inquiries in Kintone but find out about urgent customer requests too late because message notifications require manual checking — automating both apps means every new ticket triggers instant WhatsApp alerts so your team can respond immediately.
🤝
Client Account Managers
You answer to external stakeholders who expect real-time project progress reports while your team works inside Kintone, leading to constant status check emails — connecting these apps means every status change automatically dispatches WhatsApp updates to keep clients informed.
📊
Sales Operations Specialists
The incoming volume of lead records is too high for your staff to keep up with manual follow-up messaging, causing potential deals to stall — automating both apps means every new Kintone record immediately triggers templated WhatsApp outreach without human delay.
🔄
Project Coordinators
You own the client communication stage and depend on upstream team members to hand over completed Kintone milestones before you can message clients — this integration means completed tasks instantly trigger WhatsApp updates without waiting for manual handovers.
📁
Compliance Officers
You need a reliable history of all client communications and internal project changes but keep finding audit gaps caused by untracked manual messaging — connecting these apps means every interaction and record change is logged automatically for complete record integrity.
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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Kintone + WhatsApp

Build and manage your Kintone + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kintone + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Kintone to WhatsApp?
Frequently Asked Questions
You can connect Kintone to WhatsApp in one click using ready-made templates on Integrately or by using Integrately AI to build custom workflows linking Kintone, WhatsApp, Google Sheets, and Slack.
Can I automatically send WhatsApp messages when a new Kintone record is created?
Frequently Asked Questions
Can I connect Kintone, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Kintone and WhatsApp?
Frequently Asked Questions
How are Kintone records handled in this integration?
Frequently Asked Questions
Can I send templated WhatsApp messages from Kintone events?
Frequently Asked Questions
Do I need coding skills to automate Kintone and WhatsApp?
Frequently Asked Questions
Is the Kintone and WhatsApp integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

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