klaviyo + Live Chat Integration

Integrate klaviyo to Live Chat in one click, or tell Integrately AI how you want each profile handled. Capture visitor chats, create or update profiles, segment subscribers, and trigger targeted follow-up campaigns automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • klaviyo
    Event is created in klaviyo
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
Arrow Right
2.
  • klaviyo
    Add profile in klaviyo
  • klaviyo
    Update subscriber in klaviyo
  • klaviyo
    Create or update profile in klaviyo
  • klaviyo
    Send subscription request in klaviyo
  • klaviyo
    Subscribed profile immediately in klaviyo
  • klaviyo
    Add subscriber in klaviyo
  • klaviyo
    Add profile to list in klaviyo
  • klaviyo
    Search profile in klaviyo
  • klaviyo
    Search list in klaviyo

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Ready WorkflowsReady Workflows   for klaviyo + Live Chat Integration

Capture visitor details, create profiles, segment subscribers, and trigger follow-up emails, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your klaviyo + Live Chat flow

Sync visitor data to your CRM, support queue, and team messaging channels the moment a chat happens. Pick a combination and activate it in one click.

klaviyo
Live Chat
+
ShopifyShopify (4)
+
ZendeskZendesk (4)
+
MailchimpMailchimp (4)
+
SlackSlack (4)
+
Google Analytics 4Google Analytics 4 (4)
+
TypeformTypeform (4)
L
K
S
When a chat is started in Live Chat, create or update a profile in klaviyo and create a customer record in Shopify.
Visitor chats instantly update klaviyo and create a new Shopify customer record without manual data entry.
L
K
S
When a chat is ended in Live Chat, update subscriber in klaviyo and update the customer order notes in Shopify.
Closed live chats update klaviyo subscriber details and attach chat notes directly to the Shopify customer account.
L
K
S
When a visitor enters queue in Live Chat, add profile in klaviyo and search customer records in Shopify.
Queued visitors trigger an immediate profile addition in klaviyo and check existing order history in Shopify.
L
K
S
When a chat is updated in Live Chat, add profile to list in klaviyo and create a fulfillment note in Shopify.
Updated live chats sync profile list memberships in klaviyo and log fulfillment notes in Shopify.

Supported triggers and actions for klaviyo and Live Chat

Mix and match to build the exact automation you need

klaviyo
klaviyo Triggers & Actions
Event is created in klaviyo
Triggers the automation when a new event is created
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Add profile in klaviyo
Adds a new profile
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Update subscriber in klaviyo
Updates a subscriber's information
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Create or update profile in klaviyo
Creates or updates profile information
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Send subscription request in klaviyo
Subscribe a new profile
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Subscribed profile immediately in klaviyo
Subscribe a new profile
Try it →
Add subscriber in klaviyo
Try it →
Add profile to list in klaviyo
Adds a new profile to a mailing list
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Search profile in klaviyo
Look up and retrieve profile information
Try it →
Search list in klaviyo
Scans and retrieves results for a particular list
Try it →
Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
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Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
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Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it →
No action is available

What can you automate with klaviyo + Live Chat?

Streamline visitor profile creation, subscriber management, and multi-channel workflows between klaviyo and Live Chat.

What you can automate?
💬
Sync every live chat to klaviyo profiles automatically
Trigger profile creation in klaviyo the moment a visitor starts a chat in Live Chat. Eliminate manual data entry and keep your marketing lists synchronized.
📋
Capture every submitted visitor field and chat detail
Map available visitor answers and chat metadata into separate klaviyo profile fields instead of basic contact info. Your database becomes a more useful source for targeted campaigns.
🔔
Notify your team as soon as a chat arrives
Send instant alerts to your team channels or support software whenever a visitor enters the queue or starts a conversation in Live Chat.
🔀
Route profiles based on submitted chat answers
Add subscribers to specific lists or segments in klaviyo depending on the topic or department selected during the live chat session.
🔄
Keep subscriber details up to date as chats progress
Update klaviyo subscriber records dynamically as chats are updated, ended, or resolved in Live Chat to maintain accurate contact histories.
🔍
Search and update instead of creating duplicate profiles
Check existing records in klaviyo before adding new profiles to prevent duplicate entries and maintain clean subscriber lists.
⏱️
Handle later status changes like resolved or ended chats
Trigger automated follow-up sequences in klaviyo when a support chat is ended or marked resolved in Live Chat.
🔌
Extend your workflow to a supporting app
Connect klaviyo and Live Chat with tools like Slack, Shopify, or Zendesk to build multi-step automations that span your entire business stack.
And much more...

Who is klaviyo + Live Chat integration for?

Ecommerce merchants, customer support leads, and marketing managers using klaviyo and Live Chat can eliminate manual profile updates and keep visitor data synchronised across platforms.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
E-commerce store owners
E-commerce store owners
Sales representatives
Sales representatives
Operations managers
Operations managers
📈
Performance marketers
You're running campaigns across multiple channels but your marketing platform only updates when someone manually exports chat leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new chat lead lands in klaviyo instantly and your data stays current.
Customer support leads
You manage incoming visitor queues and need to act fast on every inquiry, but manual profile creation delays your response time and leaves gaps in customer history — with this integration, every chat event updates klaviyo automatically and your team stays fully prepared.
🤝
Agency account managers
You answer to clients who want to see real-time engagement progress across their store and support channels, but manual reporting takes hours every week — this integration means every chat session updates your database immediately and client reporting is always accurate.
🛒
E-commerce store owners
Your visitor volume is too high for anyone to keep up with manual list building and subscriber updates by hand, leading to missed customer opportunities — automating both apps means every interaction creates a profile instantly and your subscriber lists grow without manual effort.
💼
Sales representatives
You own the follow-up step and depend on upstream chat conversations to hand over prospect details, but missing handovers stall your sales pipeline — connecting these apps means every chat lead is captured in klaviyo right away so you can follow up without delay.
🗂️
Operations managers
You need a reliable customer history across your marketing and support systems, but manual entry keeps creating duplicate records and missing fields — this integration means every chat updates profiles cleanly and your database maintains a complete record.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate klaviyo + Live Chat

Build and manage your klaviyo + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect klaviyo + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Automation is ready
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Frequently Asked Questions

How do I connect klaviyo to Live Chat?
Frequently Asked Questions
You can connect klaviyo to Live Chat instantly using 1-click ready workflows on Integrately. Choose from 20 million+ templates or ask Integrately AI to build custom multi-step flows connecting both apps with Shopify, Zendesk, or Slack.
Can I automatically create klaviyo profiles from Live Chat conversations?
Frequently Asked Questions
Can I connect klaviyo, Live Chat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for klaviyo and Live Chat?
Frequently Asked Questions
How does klaviyo handle subscriber data during live chat syncs?
Frequently Asked Questions
Can I trigger actions based on Live Chat queue entries?
Frequently Asked Questions
Do I need coding skills to automate klaviyo and Live Chat?
Frequently Asked Questions
Is the klaviyo and Live Chat integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

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