Knack + Userback Integration

Integrate Knack to Userback in one click, or tell Integrately AI how you want each feedback submission handled. Collect feedback, create records, update data, and streamline your workflow automatically.

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1.
  • Knack
    Record is created in Knack
  • Userback
    Feedback is collected in Userback Instant
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2.
  • Knack
    Create record in Knack
  • Knack
    Search record in Knack
  • Knack
    Update record in Knack
  • Knack
    Upload Files in Knack

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Ready Workflows Ready Workflows for Knack + Userback Integration

Capture user feedback, create Knack records, update data, and keep your projects organized, all in just one click.

Most popular automationmost-popular-automations
Userback + Knack Integration

Create Knack record for new Userback feedback

When you receive a new Userback feedback, automatically a record is created for you with the responses from Userback in Knack. This is especially helpful if you want to collect data from multiple people and need to track it in one place. Plus, you can easily share the Knack with others so they can see the responses as well.

So why wait? Get started today and make your data collection process more efficient!
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Connect more apps to your Knack + Userback flow

Notify your team of new feedback, create tracking tasks, and sync customer data across your tools. Pick a combination and activate it in one click.

Knack
Userback
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SlackSlack (4)
+
Jira Software CloudJira Software Cloud (4)
+
HubSpotHubSpot (4)
+
ZendeskZendesk (4)
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NotionNotion (4)
+
Google DriveGoogle Drive (4)
U
K
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Create a Knack record from every Userback feedback submission, and notify your team instantly on Slack
Userback feedback immediately generates a new Knack record while sending an instant alert to your Slack channel, ensuring your team never misses user input.
U
K
S
Search for an existing Knack record when Userback feedback arrives, update it, and notify your team on Slack
Find and update existing Knack records with fresh Userback feedback while posting a notification in Slack so your team stays aligned.
U
K
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If Userback feedback contains a bug report, create a priority Knack record and alert the engineering channel in Slack
Filter urgent bug feedback from Userback into Knack as priority records and alert your engineering team on Slack right away.
U
K
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Use ChatGPT to summarise Userback feedback, create a Knack record, and post the brief in Slack
Synthesise raw Userback feedback with ChatGPT before storing the summary in Knack and sharing the brief on Slack.

Supported triggers and actions for Knack and Userback

Mix and match to build the exact automation you need

Knack
Knack Triggers & Actions
Record is created in Knack
Triggers the automation when a new record is created
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Create record in Knack
Generates a new record
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Search record in Knack
Searches for a record within a given database
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Update record in Knack
Updates a record with new information
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Upload Files in Knack
Uploads file to a designated location
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Userback
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
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No action is available

What can you automate with Knack + Userback?

Streamline your feedback collection and record management with powerful automated workflows between Knack and Userback.

What you can automate?
🎯
Capture every user feedback submission instantly
Create a new Knack record the moment feedback is collected in Userback. Eliminate manual copy-pasting and keep your application database fully up to date.
📋
Map every submitted feedback field accurately
Transfer user details, comments, ratings, and custom metadata from Userback straight into corresponding Knack record fields without missing critical details.
🔔
Alert the right team member the second feedback arrives
Trigger instant notifications when user feedback is collected so support and product teams can review submissions without delay.
🔀
Route feedback conditionally based on submitted tags
Send bug reports, feature requests, and general comments into different Knack records based on the specific category selected by the user.
🔄
Keep existing Knack records updated continuously
Search for matching records in Knack when follow-up feedback arrives and update existing entries with the latest user notes.
🛡️
Prevent duplicate records with intelligent search
Verify whether a user already exists in Knack before creating new entries, ensuring your database remains clean and organized.
🏷️
Manage status changes and resolution stages
Update Knack records automatically when feedback is reviewed, investigated, or marked as resolved by your product team.
🔌
Extend feedback workflows to Slack instantly
Connect your core Knack and Userback flow to Slack to post feedback summaries directly into your team communication channels.
And much more...

Who is Knack + Userback integration for?

Product managers, UX designers, and customer support leads use this integration to automatically capture user feedback and streamline record management in Knack without manual data entry.

Product managers
Product managers
Customer support leads
Customer support leads
Client success managers
Client success managers
Operations teams
Operations teams
Development team leads
Development team leads
QA engineers
QA engineers
📈
Product managers
You review user feedback reports to shape your roadmap, but your database only updates when someone manually exports submissions, so the metrics you review are always a few hours behind — automating both apps means every new feedback submission lands in Knack instantly and your tracking stays current.
⚡
Customer support leads
You need to act fast on critical user bug reports, and you find out too late because feedback sits unreviewed in your collection tool — with this integration, every critical submission generates a Knack record immediately so your team can resolve issues without delay.
🤝
Client success managers
You answer to key accounts who want to see evidence that their feedback is being tracked, but compiling reports by hand takes hours every week — connecting these apps means every piece of user feedback populates your Knack database automatically for effortless client reporting.
📊
Operations teams
The volume of daily user feedback is too high for anyone to keep up by hand, leading to missed submissions and incomplete records — this integration means every feedback item is logged in Knack reliably without requiring manual data transcription.
🔧
Development team leads
You own the technical triage step and depend on someone upstream to hand over bug reports and user feedback details — automating both apps means every feedback submission reaches Knack with complete context ready for your engineers to pick up.
📁
QA engineers
You need a reliable history of reported issues and keep finding gaps where feedback was missed or never recorded in your database — integrating these apps means your Knack records maintain an unbroken, accurate log of every user submission.
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Why choose Integrately to automate Knack + Userback

Build and manage your Knack + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Knack + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Knack to Userback?
Frequently Asked Questions
You can connect Knack to Userback in 1 click using ready workflows on Integrately, or use Integrately AI to configure custom steps with Slack, HubSpot, and Google Drive effortlessly.
Can I automatically create a Knack record when Userback feedback is collected?
Frequently Asked Questions
Can I connect Knack, Userback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Knack and Userback?
Frequently Asked Questions
How does Knack handle record creation from feedback?
Frequently Asked Questions
How does Userback collect feedback for this integration?
Frequently Asked Questions
Do I need coding skills to automate Knack and Userback?
Frequently Asked Questions
Is the Knack and Userback integration free?
Frequently Asked Questions
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Userback
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