Kommo (amoCRM) + Zoho Desk Integration

Integrate Kommo (amoCRM) to Zoho Desk in one click, or tell Integrately AI how you want each lead handled. Create service tickets instantly, sync contact details, update team records, and trigger customer follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
  • Zoho Desk
    Ticket is created in Zoho Desk Instant
  • Zoho Desk
    Ticket is updated in Zoho Desk Instant
  • Zoho Desk
    Account is created in Zoho Desk Instant
  • Zoho Desk
    Agent is created in Zoho Desk Instant
  • Zoho Desk
    Message is created in Zoho Desk Instant
  • Zoho Desk
    Comment is created in Zoho Desk Instant
  • Zoho Desk
    Contact is created in Zoho Desk Instant
  • Zoho Desk
    Attachment is added in Zoho Desk Instant
Arrow Right
2.
  • Kommo (amoCRM)
    Create lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get lead by ID in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create lead with existing contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get contact by id in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create Incoming Lead (Form) in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Remove link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update Task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get company by id in Kommo (amoCRM)
  • Zoho Desk
    Create ticket in Zoho Desk
  • Zoho Desk
    Update ticket in Zoho Desk
  • Zoho Desk
    Search ticket in Zoho Desk
  • Zoho Desk
    Create contact in Zoho Desk
  • Zoho Desk
    Search contact in Zoho Desk
  • Zoho Desk
    Update contact in Zoho Desk
  • Zoho Desk
    Add attachment in Zoho Desk
  • Zoho Desk
    Add comment in Zoho Desk
  • Zoho Desk
    Create account in Zoho Desk
  • Zoho Desk
    Send email reply in Zoho Desk

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Ready Workflows Ready Workflows for Kommo (amoCRM) + Zoho Desk Integration

Convert Kommo (amoCRM) leads into Zoho Desk tickets, update contact details, notify support teams, and track resolution statuses, all in just one click.

Most popular automationsmost-popular-automations
Kommo (amoCRM) + Zoho Desk Integration

Create Zoho Desk ticket for new Kommo (amoCRM) contact

If you're using Kommo (amoCRM) to send your marketing emails, you can also use it to create and manage ticket for Zoho Desk. contact created in Kommo (amoCRM) will automatically be created as ticket in Zoho Desk, so you can easily keep track of all Zoho Desk requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Zoho Desk + Kommo (amoCRM) Integration

Create Kommo (amoCRM) contact for new Zoho Desk ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Zoho Desk - Kommo (amoCRM) integration. It will automatically create a Kommo (amoCRM) contact for new Zoho Desk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Kommo (amoCRM) contacts for every Zoho Desk ticket is a great place to start.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Kommo (amoCRM) + Zoho Desk flow

Route customer requests to support hubs, alert teams on messaging apps, and keep client histories current across your stack. Pick a combination and activate it in one click.

Kommo (amoCRM)
Zoho Desk
+
HubspotHubspot (8)
+
SlackSlack (8)
+
GmailGmail (8)
+
TwilioTwilio (8)
+
MailchimpMailchimp (8)
+
CalendlyCalendly (8)
H
K
Z
Add every new HubSpot contact to Kommo (amoCRM), and create a corresponding ticket in Zoho Desk
New HubSpot contacts appear in Kommo (amoCRM) as contacts and generate a new ticket in Zoho Desk instantly, eliminating manual copy-pasting.
H
K
Z
When a HubSpot deal is created, create a lead in Kommo (amoCRM) and update the associated ticket in Zoho Desk
New HubSpot deals trigger a lead in Kommo (amoCRM) and update Zoho Desk tickets so support and sales are aligned.
H
K
Z
When a HubSpot contact is updated, update the contact in Kommo (amoCRM) and update the contact in Zoho Desk
Contact details updated in HubSpot flow automatically into Kommo (amoCRM) and Zoho Desk to prevent outdated records.
K
Z
H
Create a HubSpot task for every Kommo (amoCRM) lead that triggers a Zoho Desk ticket
Kommo (amoCRM) leads and Zoho Desk tickets generate actionable follow-up tasks in HubSpot automatically.
H
K
Z
If a HubSpot contact is enterprise tier, create a priority lead in Kommo (amoCRM) and tag the ticket in Zoho Desk
Enterprise tier contacts in HubSpot automatically generate priority leads in Kommo (amoCRM) and tagged Zoho Desk tickets.
H
K
Z
When a HubSpot deal is closed won, update the Kommo (amoCRM) lead status and add a resolution comment in Zoho Desk
Closed deals in HubSpot update Kommo (amoCRM) lead stages and add resolution comments in Zoho Desk.
H
K
Z
Use ChatGPT to summarise every HubSpot form submission, create a lead in Kommo (amoCRM), and log a ticket note in Zoho Desk
ChatGPT summarises HubSpot form submissions before creating a Kommo (amoCRM) lead and logging a Zoho Desk note.
H
K
Z
G
Turn every won HubSpot deal into a Kommo (amoCRM) company record, create a Zoho Desk ticket, and log it in Google Sheets
Won HubSpot deals generate Kommo (amoCRM) company records, Zoho Desk tickets, and Google Sheets logs.

Supported triggers and actions for Kommo (amoCRM) and Zoho Desk

Mix and match to build the exact automation you need

Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
Try it →
Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
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Zoho Desk
Zoho Desk Triggers & Actions
Instant
Ticket is created in Zoho Desk
Triggers the automation when a new ticket is created
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Instant
Ticket is updated in Zoho Desk
Triggers the automation when a ticket is modified
Try it →
Instant
Account is created in Zoho Desk
Triggers the automation when a new account is created
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Instant
Agent is created in Zoho Desk
Triggers the automation when a new agent is created
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Instant
Message is created in Zoho Desk
Triggers the automation when a new message is created
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Instant
Comment is created in Zoho Desk
Triggers the automation when a new comment is created
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Instant
Contact is created in Zoho Desk
Triggers the automation when a new contact is created
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Instant
Attachment is added in Zoho Desk
Triggers the automation when a new attachment is added
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Create ticket in Zoho Desk
Generates a new ticket
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Update ticket in Zoho Desk
Updates ticket information
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Search ticket in Zoho Desk
Searches for a ticket
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Create contact in Zoho Desk
Adds a new contact to the database
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Search contact in Zoho Desk
Finds and retrieves contact information
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Update contact in Zoho Desk
Updates contact information with new details
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Add attachment in Zoho Desk
Adds an attachment to the selected item
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Add comment in Zoho Desk
Adds a comment to a record
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Create account in Zoho Desk
Generates a new account
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Send email reply in Zoho Desk
Sends an email reply
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What can you automate with Kommo (amoCRM) + Zoho Desk?

Automate lead handoffs and support ticket management to eliminate manual data entry.

What you can automate?
🔄
Sync Kommo (amoCRM) leads into Zoho Desk tickets
Create a Zoho Desk ticket automatically whenever a new lead is created in Kommo (amoCRM) to ensure your support team acts on prospects instantly.
📝
Capture every submitted field and note
Map all available contact fields and custom notes from Kommo (amoCRM) directly into Zoho Desk ticket descriptions so agents have complete context.
🔔
Alert support agents the moment leads arrive
Notify your team instantly on Slack or via email whenever a new customer inquiry creates a ticket and lead pair.
🔀
Route tickets based on lead status
Assign high-priority Zoho Desk tickets automatically when a Kommo (amoCRM) lead status changes to VIP or enterprise tier.
🔄
Keep records updated as statuses change
Update matching Kommo (amoCRM) lead stages whenever Zoho Desk support tickets reach resolved or closed milestones.
👥
Prevent duplicate records across systems
Search existing contacts in Kommo (amoCRM) and Zoho Desk before creating new entries to maintain a clean database.
Handle resolution milestones automatically
Log closing notes in Kommo (amoCRM) and update ticket statuses in Zoho Desk the moment customer issues are resolved.
🔗
Extend flows with external communication tools
Connect Slack, Gmail, or Twilio to your Kommo (amoCRM) and Zoho Desk workflow to alert stakeholders instantly.
And much more...

Who is Kommo (amoCRM) + Zoho Desk integration for?

Streamline customer operations by syncing sales pipelines with support desks so every team sees the complete customer journey.

Performance analysts
Performance analysts
Customer support leads
Customer support leads
Account managers
Account managers
Sales operations managers
Sales operations managers
Support agents
Support agents
Quality assurance specialists
Quality assurance specialists
📈
Performance analysts
You're reporting on ticket resolution times and pipeline conversions but your dashboard only updates when someone manually exports records, so the metrics you review are always outdated — automating both apps means every new lead and ticket flows instantly and your data stays current.
Customer support leads
You need to act fast when high-value prospects reach out, and you find out too late because support and sales tools are disconnected — connecting these apps means every inbound inquiry triggers instant ticket creation so your team responds without delay.
🤝
Account managers
You answer to clients who want to see immediate progress on their requests, but tracking issues across separate systems causes visibility gaps — this integration means every support ticket and CRM stage stays perfectly synchronized for client reviews.
🚀
Sales operations managers
The volume of inbound leads is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned inquiries — automating both apps means every lead creates a support ticket and contact record automatically without manual copying.
📋
Support agents
You own the customer onboarding step and depend on sales teams to hand over complete lead details, but information gets lost in transit — integrating these apps means every CRM update populates your support queue with full customer context.
🔍
Quality assurance specialists
You need a reliable history of customer interactions across departments and keep finding missing ticket logs in your audits — automating both apps means every communication is captured across your CRM and helpdesk without exceptions.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Kommo (amoCRM) + Zoho Desk

Build and manage your Kommo (amoCRM) + Zoho Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kommo (amoCRM) + Zoho Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Automation is ready
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Frequently Asked Questions

How do I connect Kommo (amoCRM) to Zoho Desk?
Frequently Asked Questions
You can connect Kommo (amoCRM) to Zoho Desk instantly using 1-click workflows on Integrately or ask Integrately AI to build the automation and map the fields.
Can I automatically create a Zoho Desk ticket when a Kommo (amoCRM) lead is created?
Frequently Asked Questions
Can I connect Kommo (amoCRM), Zoho Desk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Kommo (amoCRM) and Zoho Desk?
Frequently Asked Questions
How are contact updates handled between Kommo (amoCRM) and Zoho Desk?
Frequently Asked Questions
Can I update Kommo (amoCRM) lead stages when Zoho Desk tickets are resolved?
Frequently Asked Questions
Do I need coding skills to automate Kommo (amoCRM) and Zoho Desk?
Frequently Asked Questions
Is the Kommo (amoCRM) and Zoho Desk integration free?
Frequently Asked Questions
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