KrispCall + Twilio Integration

Integrate KrispCall to Twilio in one click, or tell Integrately AI how you want each contact handled. Send SMS messages, record call details, log customer interactions, and update your pipeline automatically.

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1.
  • KrispCall
    SMS or MMS is sent in KrispCall Instant
  • KrispCall
    Voicemail is created in KrispCall Instant
  • KrispCall
    SMS or MMS is created in KrispCall Instant
  • KrispCall
    Contact is created in KrispCall Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • KrispCall
    Send MMS in KrispCall
  • KrispCall
    Send SMS in KrispCall
  • KrispCall
    Delete contact in KrispCall
  • KrispCall
    Create contact in KrispCall
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for KrispCall + Twilio Integration

Send SMS messages, manage contacts, track call records, and alert your team, all in just one click.

Most popular automationmost-popular-automations
KrispCall + Twilio Integration

Send Twilio sms for new KrispCall contact

Many businesses rely on marketing to bring in new customers and grow their sales. One key element of successful marketing is staying in touch with your prospective customers. However, manually sending out messages to each new contact can be time-consuming and ineffective. Fortunately, there is a better way.

By automatically sending a Twilio sms for every new KrispCall contact, you can stay connected with your prospects without spending hours crafting individual messages. This simple automation can help you build better relationships with your prospects and close more sales.
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Connect more apps to your KrispCall + Twilio flow

Route customer conversations into your CRM, alert your support team on messaging channels, and keep your entire tech stack synchronized. Pick a combination and activate it in one click.

KrispCall
Twilio
+
HubspotHubspot (4)
+
SalesforceSalesforce (4)
+
ZendeskZendesk (4)
+
PipedrivePipedrive (4)
+
SlackSlack (4)
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GmailGmail (4)
K
H
T
Create a HubSpot contact when a new contact is created in KrispCall, and send an SMS in Twilio
New KrispCall contacts appear in HubSpot instantly while Twilio dispatches a confirmation SMS, keeping your CRM and communication channels aligned.
K
H
T
When a voicemail is created in KrispCall, update the HubSpot contact and send a WhatsApp message in Twilio
Voicemails logged in KrispCall trigger updates in HubSpot and instant WhatsApp follow-ups via Twilio, ensuring prompt client engagement.
K
H
T
If an SMS is sent in KrispCall, create a task in HubSpot and get call details by ID in Twilio
Every outbound SMS in KrispCall creates a follow-up task in HubSpot while fetching communication metrics from Twilio.
K
H
T
When a call event is created in KrispCall, update HubSpot records and trigger a Twilio SMS
Call interactions in KrispCall update your HubSpot database and instantly dispatch a follow-up text via Twilio.

Supported triggers and actions for KrispCall and Twilio

Mix and match to build the exact automation you need

KrispCall
KrispCall Triggers & Actions
Instant
SMS or MMS is sent in KrispCall
Triggers the automation when an SMS or MMS is created
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Instant
Voicemail is created in KrispCall
Triggers the automation when a voicemail is created
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Instant
SMS or MMS is created in KrispCall
Triggers the automation when an SMS or MMS is created
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Instant
Contact is created in KrispCall
Triggers the automation when a new contact is created
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Send MMS in KrispCall
Sends multimedia messages to designated recipients
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Send SMS in KrispCall
Sends a text message to particular recipients
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Delete contact in KrispCall
Removes a contact from the address book
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Create contact in KrispCall
Adds a new contact to the database
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message medias in Twilio
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Get message media by id in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with KrispCall + Twilio?

Streamline your communication workflows by connecting call events, contacts, and automated messaging in one reliable automation pipeline.

What you can automate?
🔄
Trigger SMS messages from new contacts
Automatically send an SMS in Twilio the moment a new contact is created in KrispCall. Ensure every inbound prospect receives immediate acknowledgement without manual effort.
📋
Capture every submitted contact detail
Map all incoming contact names, phone numbers, and notes across both platforms. Eliminate manual transcription errors and maintain complete customer records.
🔔
Alert your team instantly on activity
Notify team members in real time when new voicemails or call events occur in KrispCall. Keep your sales and support staff fully informed of customer touchpoints.
🔀
Route communications based on call status
Execute different follow-up actions depending on whether a call was completed, missed, or left as a voicemail. Customize your messaging sequences dynamically.
📈
Keep interaction records updated
Synchronize call events and message logs continuously across your workspace. Ensure your communication history remains accurate and up to date.
🔍
Prevent duplicate contact entries
Check existing records before creating new contacts or logs in your connected systems. Maintain a clean database without redundant entries.
⏱️
Handle later status changes automatically
Trigger follow-up actions when call statuses change or when recordings become available in Twilio. Streamline post-call processing effortlessly.
🔗
Extend your workflow to team channels
Connect your core telephony flow with Slack or CRM tools to notify stakeholders and log critical customer data across your entire tech stack.
And much more...

Who is KrispCall + Twilio integration for?

Teams managing customer communication across telephony channels rely on this integration to keep contacts synchronized and messages flowing automatically.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Sales development reps
Sales development reps
Operations managers
Operations managers
Compliance officers
Compliance officers
📈
Performance marketers
You're tracking call metrics across multiple channels but your reporting sheet only updates when someone manually exports data, so the interaction counts you're optimising against are always a few hours behind — with this integration, every new contact lands in the system instantly and your data stays current.
🎧
Customer support leads
You need to manage urgent voicemails and customer issues as they arrive, but you find out too late when alerts are buried in unread logs — with this integration, every new voicemail triggers an immediate notification and keeps response times fast.
📊
Account managers
You answer to clients who want immediate visibility into communication progress, but manual logging leaves gaps in the timeline — with this integration, every call event updates your records automatically and keeps clients fully informed.
⚡
Sales development reps
The volume of inbound calls and messages is too high for anyone to keep up by hand, leading to missed follow-up opportunities — with this integration, every interaction is processed instantly so nothing slips through the cracks.
⚙️
Operations managers
You own the workflow execution and depend on team members to hand over call details upstream, but manual handoffs cause delays — with this integration, every action flows smoothly between systems without manual intervention.
🛡️
Compliance officers
You need a reliable audit history of every customer communication, but manual record-keeping keeps leaving gaps in the logs — with this integration, every call and message is captured accurately from day one.
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Why choose Integrately to automate KrispCall + Twilio

Build and manage your KrispCall + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect KrispCall + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect KrispCall to Twilio?
Frequently Asked Questions
You can connect KrispCall to Twilio in just 1 click using ready-made workflows on Integrately, or use Integrately AI to build custom multi-step automations with Hubspot, Salesforce, Zendesk, and other tools.
Can I automatically send an SMS in Twilio when a contact is created in KrispCall?
Frequently Asked Questions
Can I connect KrispCall, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for KrispCall and Twilio?
Frequently Asked Questions
How are new contacts handled between KrispCall and Twilio?
Frequently Asked Questions
Can I track voicemails and call events from KrispCall in Twilio?
Frequently Asked Questions
Do I need coding skills to automate KrispCall and Twilio?
Frequently Asked Questions
Is the KrispCall and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect KrispCall or Twilio With 1500+ Other Apps

KrispCall
Popular KrispCall Integrations
Connect KrispCall to CRMs, helpdesks, and messaging platforms to manage and follow up on your voice interactions.
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No popular apps found
Twilio
Popular Twilio Integrations
Sync Twilio with marketing, project management, and reporting tools to keep communication data working across your stack.
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No popular apps found