LearnDash + Zendesk Integration

Integrate LearnDash to Zendesk in one click, or tell Integrately AI how you want each ticket handled. Create support tickets, update user profiles, notify agents, and track course completions automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • LearnDash
    User is enrolled into a course in LearnDash Instant
  • LearnDash
    Course is completed in LearnDash Instant
  • LearnDash
    Quiz is completed in LearnDash Instant
  • LearnDash
    Lesson is completed in LearnDash Instant
  • LearnDash
    Quiz is passed in LearnDash Instant
  • LearnDash
    Topic is completed in LearnDash Instant
  • LearnDash
    Essay is submitted in LearnDash Instant
  • LearnDash
    Quiz is failed in LearnDash Instant
  • LearnDash
    Course is created in LearnDash
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • LearnDash
    Search course in LearnDash
  • LearnDash
    Search user in group in LearnDash
  • LearnDash
    Enroll user to a course in LearnDash
  • LearnDash
    Unroll user from course in LearnDash
  • LearnDash
    Add user to a group in LearnDash
  • LearnDash
    Search user in LearnDash
  • LearnDash
    Remove user from group in LearnDash
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready WorkflowsReady Workflows   for LearnDash + Zendesk Integration

Create support tickets for course completions, log new users, update profiles, and alert agents, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

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Connect more apps to your LearnDash + Zendesk flow

Extend your eLearning support by syncing student data with team messaging, email marketing, and cloud storage tools. Pick a combination and activate it in one click.

LearnDash
Zendesk
+
WordPressWordPress (4)
+
StripeStripe (4)
+
SlackSlack (4)
+
MailchimpMailchimp (4)
+
ZoomZoom (4)
+
Google DriveGoogle Drive (4)
L
Z
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Create a Zendesk ticket when a LearnDash course is completed, and create a user post in WordPress
LearnDash course completions automatically generate Zendesk support tickets while publishing a corresponding post in WordPress without manual data entry.
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When a Zendesk ticket is updated, enroll the student in LearnDash and update the WordPress user profile
Zendesk ticket updates seamlessly adjust student enrollments in LearnDash and update user details in WordPress.
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When a LearnDash quiz is passed, search the user in Zendesk and create a subscriber in WordPress
Passed quizzes in LearnDash trigger a user search in Zendesk and a new user record in WordPress.
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If a Zendesk ticket is created, add the user to a LearnDash group and update WordPress user metadata
New Zendesk tickets automatically assign users to LearnDash groups and update WordPress metadata.

Supported triggers and actions for LearnDash and Zendesk

Mix and match to build the exact automation you need

LearnDash
LearnDash Triggers & Actions
Instant
User is enrolled into a course in LearnDash
Triggers the automation when a user is enrolled in a particular course
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Instant
Course is completed in LearnDash
Triggers the automation when a user completes the particular course
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Instant
Quiz is completed in LearnDash
Triggers the automation when a quiz is completed
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Instant
Lesson is completed in LearnDash
Triggers the automation when a lesson is completed by the user
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Instant
Quiz is passed in LearnDash
Triggers the automation when a quiz is passed
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Instant
Topic is completed in LearnDash
Triggers the automation when any topic is successfully completed
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Instant
Essay is submitted in LearnDash
Triggers the automation when any essay is submitted
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Instant
Quiz is failed in LearnDash
Triggers the automation when a quiz is failed
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Course is created in LearnDash
Triggers the automation when a new course is created
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Search course in LearnDash
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Search user in group in LearnDash
Searches for a user in a group
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Enroll user to a course in LearnDash
Adds user to a course
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Unroll user from course in LearnDash
Unenrolls a user from a course
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Add user to a group in LearnDash
Adds a user to a group
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Search user in LearnDash
Searches for a user
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Remove user from group in LearnDash
Removes a user from a group
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Zendesk
Zendesk Triggers & Actions
Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with LearnDash + Zendesk?

Streamline your eLearning support and student management with powerful automated workflows.

What you can automate?
🎟️
Create Zendesk tickets from course completions
Generate a Zendesk support ticket automatically whenever a student completes a course in LearnDash to track follow-up needs and reward milestones.
📋
Capture complete student and course details
Map available LearnDash course titles, quiz scores, and student profiles directly into Zendesk ticket fields instead of relying on basic contact info.
🔔
Notify support agents instantly on Slack
Alert your support team in Slack or via email the moment a high-priority student support ticket is created from a failed quiz or assignment.
🔀
Route tickets based on submitted quiz data
Send student inquiries to different Zendesk groups or assign specific agents depending on the specific courses or quiz scores submitted in LearnDash.
🔄
Keep Zendesk user profiles up to date
Update Zendesk user records automatically when student details, email addresses, or course enrollments change inside LearnDash.
🔍
Search users to prevent duplicate tickets
Search for existing user profiles in Zendesk before creating new tickets to ensure returning students are linked to their complete history.
Handle later status changes and course access
Update LearnDash user groups or course access automatically when a related Zendesk support ticket is marked as solved or closed.
📊
Extend your workflow to Google Drive
Sync course completion data from LearnDash to Zendesk and log a summary row or archive completion certificates in Google Drive.
And much more...

Who is LearnDash + Zendesk integration for?

Connecting LearnDash and Zendesk helps customer support teams, course instructors, and administrative staff streamline student inquiries and manage course completion issues efficiently.

Customer Support Managers
Customer Support Managers
Student Success Specialists
Student Success Specialists
Corporate Training Directors
Corporate Training Directors
LMS Administrators
LMS Administrators
Course Instructors
Course Instructors
Operations Teams
Operations Teams
📈
Customer Support Managers
You're reviewing support ticket volumes and course completion drop-off rates, but your metrics reports only update when someone manually exports student logs, so the performance numbers you're analyzing are always hours behind — with this integration, every ticket lands in your tracking systems instantly and your data stays current.
Student Success Specialists
You manage urgent student support requests, but you find out about failed quizzes or blocked lessons long after students hit roadblocks, so help arrives too late — with this integration, every failed quiz triggers an immediate ticket so you can reach out right away.
🏛️
Corporate Training Directors
You report training progress and certification completion rates to corporate clients, but assembling manual status updates takes hours every week, so stakeholders are always waiting on reports — with this integration, every course completion updates your systems instantly and keeps client dashboards accurate.
👥
LMS Administrators
You handle hundreds of student support inquiries and user group assignments daily, but managing tickets and user access manually leads to bottlenecks, so requests slip through the cracks — with this integration, every student action syncs automatically and keeps your support queue manageable.
👨‍🏫
Course Instructors
You depend on student form submissions and essay uploads to provide tailored academic coaching, but getting those details from your LMS to your support desk requires manual copying, so feedback is delayed — with this integration, every submission reaches your desk instantly and you can respond without waiting.
🔍
Operations Teams
You audit student support histories and course access logs across platforms, but manual data entry leaves gaps in your tracking records, so audits become painful exercises — with this integration, every user action and support ticket is logged automatically and your history stays complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate LearnDash + Zendesk

Build and manage your LearnDash + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect LearnDash + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect LearnDash to Zendesk?
Frequently Asked Questions
You can connect LearnDash to Zendesk in 1 click using ready workflows on Integrately, or use Integrately AI to build custom automations involving WordPress, Stripe, Slack, and 1,500+ other apps.
Can I automatically create Zendesk tickets when a LearnDash course is completed?
Frequently Asked Questions
Can I connect LearnDash, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for LearnDash and Zendesk?
Frequently Asked Questions
How does LearnDash handle course completion triggers in automations?
Frequently Asked Questions
How are Zendesk tickets created from student activity?
Frequently Asked Questions
Do I need coding skills to set up LearnDash and Zendesk integrations?
Frequently Asked Questions
Is the LearnDash and Zendesk integration free?
Frequently Asked Questions
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