LINE + Twilio Integration

Integrate LINE to Twilio in one click, or tell Integrately AI how you want each message handled. Send instant SMS alerts, log communication details, sync your messaging channels, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • LINE
    Event occurs in LINE Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • LINE
    Send plain text message in LINE
  • LINE
    Send image message in LINE
  • LINE
    Reply with plain text message in LINE
  • LINE
    Send text message with emojis in LINE
  • LINE
    Send video message in LINE
  • LINE
    Send sticker message in LINE
  • LINE
    Send audio message in LINE
  • LINE
    Reply with image message in LINE
  • LINE
    Send location message in LINE
  • LINE
    Reply with text message and emojis in LINE
  • LINE
    Reply with sticker message in LINE
  • LINE
    Reply with audio message in LINE
  • LINE
    Reply with video message in LINE
  • LINE
    Reply with location message in LINE
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready WorkflowsReady Workflows   for LINE + Twilio Integration

Capture messages, route text responses, keep records updated, alert your team, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your LINE + Twilio flow

Streamline communication tracking by connecting your favourite CRM, support, and spreadsheet tools to your core messaging flow. Pick a combination and activate it in one click.

LINE
Twilio
+
ShopifyShopify (6)
+
ZendeskZendesk (6)
+
SalesforceSalesforce (6)
+
SlackSlack (6)
+
Google SheetsGoogle Sheets (6)
+
GmailGmail (6)
S
L
T
When a new Shopify order is created, send a plain text message in LINE and send an SMS in Twilio
New Shopify orders instantly trigger a message in LINE and send an SMS via Twilio, so your team stays informed without manual checks.
S
L
T
When a Shopify customer is created, send a welcome message in LINE and send a WhatsApp message in Twilio
New Shopify customers receive a welcome message in LINE while Twilio sends a WhatsApp greeting, ensuring immediate engagement.
S
L
T
When a Shopify order is fulfilled, reply with a plain text message in LINE and get call details by id in Twilio
Fulfilled Shopify orders trigger a LINE response and retrieve Twilio call details, keeping your operational records complete.
S
L
T
If a Shopify order value exceeds one hundred dollars, send an alert message in LINE and send an SMS in Twilio
High-value Shopify orders trigger instant LINE notifications and urgent Twilio SMS alerts for your VIP sales desk.
S
C
L
T
Use ChatGPT to summarise every new Shopify order, send the brief in LINE, and send an SMS via Twilio
ChatGPT summarises incoming Shopify orders before LINE shares the brief and Twilio sends a text alert to your team.
S
L
T
Z
When a Shopify refund is processed, notify support in LINE, send an SMS in Twilio, and create a Zendesk ticket
Refunded Shopify orders alert support in LINE, trigger a Twilio SMS, and log a new ticket in Zendesk automatically.

Supported triggers and actions for LINE and Twilio

Mix and match to build the exact automation you need

LINE
LINE Triggers & Actions
Instant
Event occurs in LINE
Triggers the automation when any event occurs
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Send plain text message in LINE
Sends a plain text message
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Send image message in LINE
Sends an image to a recipient
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Reply with plain text message in LINE
Sends a reply with a plain text message
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Send text message with emojis in LINE
Sends a reply
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Send video message in LINE
Sends a video file to the particular recipient
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Send sticker message in LINE
Sends a sticker message
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Send audio message in LINE
Sends an audio message
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Reply with image message in LINE
Sends a reply with an image message
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Send location message in LINE
Sends the current location to a contact
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Reply with text message and emojis in LINE
Sends a reply with a text message that includes emojis
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Reply with sticker message in LINE
Sends a reply with a sticker message
Try it →
Reply with audio message in LINE
Sends a reply with an audio message
Try it →
Reply with video message in LINE
Sends a reply with a video message
Try it →
Reply with location message in LINE
Sends a reply with a location message
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
Try it →
Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with LINE + Twilio?

Streamline your communication pipelines by turning events in LINE into instant messaging actions in Twilio.

What you can automate?
🔄
Trigger instant Twilio SMS messages from LINE events
Automatically send an SMS in Twilio whenever a new event occurs in LINE. Ensure zero lag between customer communications and team text alerts.
📋
Capture every submitted chat field without manual copying
Extract message content, emojis, and media details from LINE interactions and map them directly into your Twilio workflows.
🚨
Alert the right support team member immediately
Notify designated staff members instantly via Twilio WhatsApp messages or phone calls whenever high-priority events happen in LINE.
🔀
Route communications based on submitted message content
Send different message templates or place calls depending on specific keywords or text submitted during LINE interactions.
🔄
Keep communication records synchronized across platforms
Update call details, message statuses, and recipient records automatically as conversations progress between LINE and Twilio.
Add or update records instead of creating duplicates
Lookup existing contact records before processing new interactions, preventing duplicate entries in your messaging logs.
📞
Handle later call status changes and recordings
Automate follow-up actions whenever a Twilio call finishes, recording status changes or transcription availability seamlessly.
🔗
Extend your workflow to Google Sheets or Slack
Connect your core LINE and Twilio automation to Google Sheets, Slack, or Gmail to log data and notify extended teams.
And much more...

Who is LINE + Twilio integration for?

Connect communication channels and streamline messaging workflows for teams managing customer interactions across multiple platforms.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Operations coordinators
Operations coordinators
Sales representatives
Sales representatives
Project managers
Project managers
📈
Performance marketers
You're running messaging campaigns across multiple channels but your reporting sheet only updates when someone manually exports chat data, so the metrics you're optimising against are always a few hours behind — with this integration, every new message lands in your records instantly and your data stays current.
🎧
Customer support leads
You need to respond to customer queries fast, but incoming notifications sit unread in separate apps until someone checks them manually — this integration means every support ticket or chat event instantly triggers an SMS alert, keeping your team responsive and your customers satisfied.
🤝
Account managers
You answer to clients who want to see immediate progress updates on their requests, but tracking notes manually across platforms causes delays — with this integration, every client interaction is logged automatically, providing clear visibility without extra effort.
Operations coordinators
The volume of daily messages and calls is too high for anyone to keep up by hand, leading to missed follow-ups and uncoordinated teams — automating both apps means every communication event flows instantly to the right destination, keeping operations running smoothly.
💼
Sales representatives
You own the closing step and depend on someone upstream to hand over lead data from chats, but manual handovers create frustrating bottlenecks — connecting these apps means every prospect inquiry flows directly into your pipeline the moment it arrives.
🗂️
Project managers
You need a reliable audit history of all client communications, but keep finding gaps where chat logs were forgotten or misplaced — this integration means every message and call record is captured reliably, leaving you with a complete historical trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate LINE + Twilio

Build and manage your LINE + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect LINE + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect LINE to Twilio?
Frequently Asked Questions
You can connect LINE and Twilio in one click using pre-built templates or ask Integrately AI to build the automation for you. It takes less than a minute to link your accounts and sync data with Shopify, Zendesk, Salesforce, Slack, Google Sheets, Gmail, and 1,500+ other apps.
Can I automatically send a Twilio SMS when an event occurs in LINE?
Frequently Asked Questions
Can I connect LINE, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for LINE and Twilio?
Frequently Asked Questions
How does LINE handle message data during automation?
Frequently Asked Questions
How are Twilio SMS and WhatsApp messages processed in flows?
Frequently Asked Questions
Do I need coding skills to automate LINE and Twilio?
Frequently Asked Questions
Is the LINE and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect LINE or Twilio With 1500+ Other Apps

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