Create Linear issue for new tawk.to ticket
tawk.to + Linear Integration
tawk.to + Linear Integration
Integrate Linear to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Log customer conversations, track bug reports, assign team members, and update your product roadmap automatically.
Free forever.Use premium features free for 14 days.1.
Transcript is created in tawk.to Instant- Chat has started in tawk.to Instant
- Chat has ended in tawk.to Instant
- Ticket is created in tawk.to Instant
Issue created in Linear Instant- Issue updated in Linear Instant
- Issue deleted in Linear Instant
- Comment created in Linear Instant
- Comment updated in Linear Instant
- Comment deleted in Linear Instant
- Project created in Linear Instant
- Project updated in Linear Instant
- Project deleted in Linear Instant
2.
- Assign comment to a issue in Linear
- Update Issue in Linear
- Create issue in Linear
- Search issue in Linear
- Delete Issue in Linear
- Search project by name in Linear
- Create project in Linear
- Update project in Linear
- Delete project in Linear
- Search assignee in Linear
- Search teams in Linear
Trusted by experts at...
Ready Workflows for Linear + tawk.to Integration
Turn customer chats into tracked issues, assign team members, update roadmaps, and notify stakeholders, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Linear + tawk.to flow
Send ticket details to your team chat, log customer requests in your database, and sync bug reports across platforms. Pick a combination and activate it in one click.
+
Slack (4)
Slack (4) +
GitHub (4)
GitHub (4) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Notion (4)
Notion (4) +
Google Drive (4)
Google Drive (4) +
Zendesk (4)
Zendesk (4) T
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When a new tawk.to ticket is created, create a Linear issue and notify your engineering channel in Slack.
New tawk.to tickets immediately become Linear issues and alert your engineering channel in Slack, so support and development teams stay aligned.
T
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When a tawk.to chat has ended, update the matching Linear issue and post the transcript summary in Slack.
Ended tawk.to chats automatically update your Linear issues and post a summary to Slack, keeping project updates current.
T
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If a tawk.to ticket is marked urgent, create a priority issue in Linear and alert the urgent support channel in Slack.
Urgent tawk.to tickets instantly trigger high-priority Linear issues and notify your support channel in Slack for immediate triage.
T
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Use Claude to summarise every new tawk.to ticket, create a Linear issue, and post the brief in Slack.
Claude summarises incoming tawk.to tickets so Linear issues are clean and Slack channels get concise executive briefs.
Supported triggers and actions for tawk.to and Linear
Mix and match to build the exact automation you need
What can you automate with Linear + tawk.to?kon
Streamline your customer support and engineering workflows by connecting live chat events directly to your project management boards.
🎫
Turn every support ticket into an issue
Automatically generate a new issue in Linear whenever a new customer ticket or transcript is created in tawk.to. Eliminate manual handoffs between support and engineering.
📋
Capture every submitted chat detail
Map complete tawk.to chat transcripts, customer names, email addresses, and ticket priorities into separate Linear issue fields instead of basic summaries.
🔔
Alert the right engineer instantly
Notify your development team in Slack the moment a high-priority tawk.to ticket opens a new issue in Linear, ensuring rapid incident response.
🔀
Route tickets based on issue type
Send billing inquiries to finance boards and technical bugs to engineering queues automatically depending on keywords submitted in tawk.to chats.
🔄
Keep issue status synchronized
Update Linear issue statuses automatically when customer support chats conclude or tickets are resolved in tawk.to.
🔍
Search and update existing records
Search for matching Linear issues when ongoing chats occur in tawk.to, updating existing records instead of creating duplicate tasks.
✅
Handle resolved chat states
Trigger automated status updates in Linear when a customer chat has ended or a support ticket is marked completed in tawk.to.
🌐
Extend your workflow to Slack
Connect your core tawk.to and Linear automation with Slack to broadcast instant team updates whenever new customer issues arise.
And much more...
Who is Linear + tawk.to integration for?
Product teams, customer support leads, and engineering managers connect tawk.to chats to Linear issues to eliminate manual handoffs and speed up bug fixes.
Customer support leads
Engineering managers
Product managers
Support agents
QA engineers
Operations directors
📊
Customer support leads
You review support volume metrics in weekly reports but your issue tracking sheet only updates when someone manually exports tawk.to tickets, so the bug counts you report are always outdated — with this integration, every new ticket creates a Linear issue instantly and your metrics stay current.
⚡
Engineering managers
You need to act fast on critical customer bugs reported in chat, but you find out about urgent tawk.to reports too late after agents finish their shifts — automating both apps means every critical ticket opens a Linear issue immediately and your team gets notified without delay.
📈
Product managers
You report to stakeholders who want to see customer feedback tied directly to product roadmaps, but manual log-keeping leaves gaps in your planning — this integration means every chat and ticket links straight to Linear issues, keeping your product plans transparent and accurate.
💬
Support agents
The chat volume is too high for anyone to keep up by hand when copying customer bug descriptions into development boards — connecting these apps means every tawk.to conversation flows into Linear automatically, removing repetitive data entry from your day.
🔧
QA engineers
You own the bug verification step and depend on support staff to hand over accurate reproduction steps from live chats — automating both apps means every tawk.to ticket populates Linear issues with complete transcripts, ensuring you receive precise bug details every time.
🗂️
Operations directors
You need a reliable history of customer issues for auditing and product planning, but keep finding gaps where chat logs were never logged — with this integration, every tawk.to interaction creates a permanent record in Linear, maintaining complete operational visibility.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate tawk.to + Linear
Build and manage your tawk.to + Linear automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect tawk.to + Linear with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect tawk.to + Linear Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Linear to tawk.to?
You can connect Linear to tawk.to in 1 click using Integrately, along with Slack, Notion, and 1,500+ other apps. Use ready-made templates or ask Integrately AI to build the automation for you.
Can I automatically turn tawk.to customer tickets into Linear issues?
Can I connect Linear, tawk.to, and Slack?
What is a good Zapier alternative for Linear and tawk.to?
How does Linear handle data transferred from tawk.to tickets?
How are tawk.to chat transcripts handled in automations?
Do I need coding skills to connect Linear and tawk.to?
Is the Linear and tawk.to integration free?
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