SMS Gateway Hub + LiveAgent Integration

Integrate LiveAgent to SMS Gateway Hub in one click, or tell Integrately AI how you want each ticket handled. Send automated text alerts, notify your support agents, log communications, and keep customers informed instantly.

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1.
  • LiveAgent
    Ticket is created in LiveAgent
  • LiveAgent
    Contact is created in LiveAgent
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2.
  • SMS Gateway Hub
    Send message in SMS Gateway Hub
  • LiveAgent
    Create tag in LiveAgent
  • LiveAgent
    Search agent in LiveAgent
  • LiveAgent
    Search contact in LiveAgent
  • LiveAgent
    Create ticket in LiveAgent
  • LiveAgent
    Create contact in LiveAgent
  • LiveAgent
    Add contact to group in LiveAgent
  • LiveAgent
    Update contact in LiveAgent
  • LiveAgent
    Create company in LiveAgent
  • LiveAgent
    Remove contact from group in LiveAgent

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Ready Workflows Ready Workflows for LiveAgent + SMS Gateway Hub Integration

Send text alerts for new tickets, notify contacts, update customer records, and streamline communications, all in just one click.

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LiveAgent + SMS Gateway Hub Integration

Send SMS Gateway Hub message for new LiveAgent ticket

It's easy to stay on top of your support tickets with automatic notifications using this LiveAgent - SMS Gateway Hub integration. Whenever a new ticket is created in LiveAgent, you will immediately receive a message in SMS Gateway Hub notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SMS Gateway Hub messages for new LiveAgent tickets today - your customers will appreciate it!
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Connect more apps to your LiveAgent + SMS Gateway Hub flow

Sync your support communications with CRMs, stores, messaging channels, and spreadsheets to keep your entire team aligned. Pick a combination and activate it in one click.

SMS Gateway Hub
LiveAgent
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HubSpotHubSpot (6)
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ShopifyShopify (6)
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SlackSlack (6)
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GmailGmail (6)
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Google SheetsGoogle Sheets (6)
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StripeStripe (6)
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Create a HubSpot contact for every new LiveAgent ticket, and send an SMS alert via SMS Gateway Hub.
New LiveAgent tickets instantly generate a contact in HubSpot while SMS Gateway Hub dispatches a text alert, eliminating manual data entry.
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When a HubSpot contact is created, create a ticket in LiveAgent and send a confirmation via SMS Gateway Hub.
New HubSpot contacts automatically trigger a LiveAgent ticket and an SMS Gateway Hub message, ensuring rapid response times.
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When a HubSpot deal moves to a new stage, update the contact in LiveAgent and send an SMS update via SMS Gateway Hub.
Deal stage changes in HubSpot update LiveAgent contacts while SMS Gateway Hub broadcasts the status update.
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Create a HubSpot task for every new LiveAgent contact, and send an SMS notification via SMS Gateway Hub.
New LiveAgent contacts generate actionable HubSpot tasks alongside SMS Gateway Hub text notifications.
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If a HubSpot contact is enterprise tier, create a VIP ticket in LiveAgent and send a priority SMS via SMS Gateway Hub.
Enterprise HubSpot contacts trigger priority LiveAgent tickets and SMS Gateway Hub alerts for VIP handling.
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When a HubSpot deal is marked closed won, create a company record in LiveAgent and send an SMS via SMS Gateway Hub.
Closed won deals in HubSpot establish company profiles in LiveAgent while SMS Gateway Hub notifies the team.

Supported triggers and actions for SMS Gateway Hub and LiveAgent

Mix and match to build the exact automation you need

SMS Gateway Hub
SMS Gateway Hub Triggers & Actions
No trigger is available
Send message in SMS Gateway Hub
Delivers a message to a designated recipient
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LiveAgent
LiveAgent Triggers & Actions
Ticket is created in LiveAgent
Triggers the automation when a new ticket is created
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Contact is created in LiveAgent
Triggers the automation when a new contact is created
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Create tag in LiveAgent
Creates a new tag
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Search agent in LiveAgent
Searches for an agent
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Search contact in LiveAgent
Searches for a contact
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Create ticket in LiveAgent
Generates a new ticket
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Create contact in LiveAgent
Adds a new contact to the database
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Add contact to group in LiveAgent
Assigns a contact to a group
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Update contact in LiveAgent
Updates contact information with new details
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Create company in LiveAgent
Generates a new company profile with given details
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Remove contact from group in LiveAgent
Removes a contact from a particular group
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What can you automate with LiveAgent + SMS Gateway Hub?

Streamline your support communications by connecting LiveAgent and SMS Gateway Hub for instant multi-channel alerts and automated workflows.

What you can automate?
💬
Send instant text alerts for new tickets
Automatically dispatch an SMS Gateway Hub text message the exact moment a ticket is created in LiveAgent, ensuring your support team never misses an incoming customer request.
📋
Capture every submitted support field
Map all available LiveAgent ticket data directly into your destination apps instead of only transferring basic names and emails, making your records infinitely more useful for follow-up.
🔔
Notify the right person immediately
Route urgent customer inquiries straight to the correct agent via SMS Gateway Hub text messages the second a high-priority ticket lands in LiveAgent.
🔀
Trigger actions based on submitted fields
Execute different workflows depending on whether a LiveAgent ticket contains VIP tags, urgent priority flags, or specific category selections.
🔄
Keep your destination records up to date
Automatically update contact profiles, CRM deals, and spreadsheet rows whenever a LiveAgent ticket status changes or a customer record is modified.
🔍
Search and update instead of creating duplicates
Check whether a customer already exists in your database before creating a new entry, ensuring your contact lists remain clean and free of redundant records.
⚙️
Manage later ticket status updates
Trigger automated follow-up messages and record updates when a LiveAgent ticket is resolved, closed, or escalated to a senior support tier.
🔌
Extend your workflow to Slack
Trigger automated Slack channel announcements alongside your SMS Gateway Hub text messages whenever a new LiveAgent support ticket is registered.
And much more...

Who is LiveAgent + SMS Gateway Hub integration for?

Connecting LiveAgent and SMS Gateway Hub streamlines customer support communications, helping teams resolve tickets faster and keep stakeholders instantly informed.

Performance analysts
Performance analysts
Customer support managers
Customer support managers
Account managers
Account managers
High-volume support teams
High-volume support teams
Sales representatives
Sales representatives
Operations directors
Operations directors
📈
Performance analysts
You're reviewing support metrics across multiple channels but your reporting logs only update when someone manually exports ticket data, so the response times you're optimising against are always a few hours behind — with this integration, every new ticket populates your tracking sheet instantly and your analytics stay current.
⚡
Customer support managers
You need to act fast when high-priority customer issues arrive, but manual notification delays mean your team finds out about critical tickets too late — with this integration, every urgent support request triggers an instant mobile text alert and your agents respond immediately.
🤝
Account managers
You answer to key clients who want immediate proof of progress on their support requests, but compiling manual updates eats into your productive hours — with this integration, every support milestone automatically triggers client text notifications and your stakeholders stay fully satisfied.
📊
High-volume support teams
The daily volume of incoming customer inquiries is too high for anyone to keep up with by hand, leading to missed messages and delayed customer outreach — with this integration, every support ticket automatically triggers CRM updates and SMS messages so nothing ever slips through the cracks.
💼
Sales representatives
You own the next step in the customer journey and depend on support staff to manually hand over ticket details before you can begin outreach — with this integration, every resolved support interaction instantly updates your CRM contacts and your sales pipeline moves forward without friction.
🛡️
Operations directors
You need a reliable audit history of all customer communications, but manual data entry keeps leaving frustrating gaps in your records — with this integration, every customer ticket and text message is logged automatically and your operational history remains complete.
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Why choose Integrately to automate SMS Gateway Hub + LiveAgent

Build and manage your SMS Gateway Hub + LiveAgent automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SMS Gateway Hub + LiveAgent with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect LiveAgent to SMS Gateway Hub?
Frequently Asked Questions
You can connect LiveAgent to SMS Gateway Hub instantly using ready workflows or Integrately AI. With 1-click setup and support for apps like HubSpot, Slack, and Google Sheets, you can automate your support communications in minutes.
Can I automatically send an SMS via SMS Gateway Hub when a LiveAgent ticket is created?
Frequently Asked Questions
Can I connect LiveAgent, SMS Gateway Hub, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for LiveAgent and SMS Gateway Hub?
Frequently Asked Questions
How does LiveAgent handle contact and ticket data during automation?
Frequently Asked Questions
How does SMS Gateway Hub ensure reliable delivery of text messages?
Frequently Asked Questions
Can I set up this automation without any coding skills?
Frequently Asked Questions
Is the LiveAgent and SMS Gateway Hub integration free?
Frequently Asked Questions
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