Live Chat + Mailjet Integration

Integrate Live Chat to Mailjet in one click, or tell Integrately AI how you want each chat handled. Subscribe contacts instantly, send personalized email templates, update contact properties, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
  • Mailjet
    Email is sent in Mailjet Instant
  • Mailjet
    Email is opened in Mailjet Instant
  • Mailjet
    Email is clicked in Mailjet Instant
  • Mailjet
    Email is bounced in Mailjet Instant
  • Mailjet
    Email is blocked in Mailjet Instant
  • Mailjet
    User is unsubscribed from contact list in Mailjet Instant
Arrow Right
2.
  • Mailjet
    Subscribe contact to Mailjet list in Mailjet
  • Mailjet
    Send email using Mailjet template in Mailjet
  • Mailjet
    Send plain text email in Mailjet
  • Mailjet
    Send HTML email in Mailjet
  • Mailjet
    Update contact properties in Mailjet
  • Mailjet
    Send SMS in Mailjet

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Ready WorkflowsReady Workflows   for Live Chat + Mailjet Integration

Capture chat leads, subscribe contacts to lists, send email templates, update contact properties, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Live Chat + Mailjet flow

Send chat visitor data to your CRM, log interaction details in spreadsheets, and notify your support team instantly. Pick a combination and activate it in one click.

Live Chat
Mailjet
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
SlackSlack (4)
+
TypeformTypeform (4)
+
CalendlyCalendly (4)
L
M
S
Subscribe every new Live Chat visitor to a Mailjet list, and create a customer record in Shopify
New chat participants are instantly added to Mailjet and registered as customers in Shopify without manual data entry.
L
M
S
Send an email template in Mailjet when a chat ends, and create an order draft in Shopify
Trigger follow-up emails and prepare Shopify drafts automatically as soon as a support or sales chat concludes.
L
M
S
Update contact properties in Mailjet when a chat is updated, and check customer status in Shopify
Keep contact records synchronized across Mailjet and Shopify whenever chat details are modified.
L
M
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When a visitor enters a queue in Live Chat, send an SMS via Mailjet and tag the customer in Shopify
Greet waiting visitors via SMS and tag their Shopify profile instantly when they enter the chat queue.

Supported triggers and actions for Live Chat and Mailjet

Mix and match to build the exact automation you need

Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
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Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
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Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
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Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
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No action is available
Mailjet
Mailjet Triggers & Actions
Instant
Email is sent in Mailjet
Triggers the automation when an email is sent
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Instant
Email is opened in Mailjet
Triggers the automation when an email is opened
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Instant
Email is clicked in Mailjet
Triggers the automation when an email link is clicked by the recipient
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Instant
Email is bounced in Mailjet
Triggers the automation when an email bounces back
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Instant
Email is blocked in Mailjet
Triggers the automation when an email is blocked
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Instant
User is unsubscribed from contact list in Mailjet
Triggers the automation when a user is unsubscribed from a contact list
Try it →
Subscribe contact to Mailjet list in Mailjet
Subscribes a contact to a mailjet list
Try it →
Send email using Mailjet template in Mailjet
Sends an email using a template
Try it →
Send plain text email in Mailjet
Sends a plain text email
Try it →
Send HTML email in Mailjet
Sends an html email
Try it →
Update contact properties in Mailjet
Updates contact information
Try it →
Send SMS in Mailjet
Sends a text message to particular recipients
Try it →

What can you automate with Live Chat + Mailjet?

Streamline your communication by syncing live chat visitor interactions directly with targeted email lists and automated messaging workflows.

What you can automate?
💬
Subscribe chat leads to Mailjet lists instantly
Automatically add every new chat participant to your targeted Mailjet mailing lists the moment a conversation begins. Eliminate manual data entry and expand your subscriber base in real time.
📋
Capture every submitted chat field and attribute
Map all available visitor questions and custom chat fields directly into separate database columns or email properties. Your records become significantly more detailed for review and follow-up.
🔔
Alert team members the moment a chat starts
Notify your sales or support channels instantly when a new visitor initiates a live chat session. Ensure your team responds quickly while prospect interest is highest.
🔀
Route communications based on chat categories
Trigger different email templates or subscriber lists depending on the specific tags or departments selected during the live chat session. Tailor your messaging precisely to user intent.
🔄
Keep subscriber properties updated as chats evolve
Automatically refresh contact details in Mailjet whenever visitor information changes during an ongoing chat conversation. Maintain accurate records across all marketing platforms.
🔍
Match existing records to prevent duplicate contacts
Search for existing subscriber profiles before creating new entries in Mailjet, updating records when matches are found. Keep your contact databases clean and organized.
⏱️
Automate follow-ups when chat sessions conclude
Dispatch personalized email templates, SMS messages, or summary reports immediately after a chat session is ended. Keep clients engaged throughout their support journey.
🔗
Extend chat workflows to your favorite CRM tools
Connect Live Chat and Mailjet with popular apps like HubSpot or Google Sheets to build multi-step automation pipelines. Streamline your entire customer data workflow.
And much more...

Who is Live Chat + Mailjet integration for?

Support teams, marketers, and sales reps managing customer conversations and email campaigns benefit from seamless contact syncing and automated messaging.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
Sales operations teams
Sales operations teams
Account executives
Account executives
Operations directors
Operations directors
📈
Performance marketers
You're running live chat campaigns across multiple channels but your reporting sheets only update when someone manually exports visitor lists, so the subscriber counts you're reviewing are always hours behind — with this integration, every new chat lead lands in your mailing list instantly and your data stays current.
Customer support leads
You manage high volumes of incoming customer inquiries but your support staff finds out about waiting visitors too late, causing delayed response times — with this integration, every queue entry triggers instant team alerts and automated emails so service levels remain high.
🤝
Client success managers
You answer to stakeholders who want to see prompt follow-ups after client support sessions, but manual logging causes frustrating reporting gaps — with this integration, every concluded chat automatically updates your tracking records and sends professional follow-ups.
📊
Sales operations teams
You handle heavy prospect traffic where manual data entry between chat logs and mailing lists cannot keep up with incoming volume — with this integration, every new interaction syncs contact properties and builds subscriber lists automatically.
🎯
Account executives
You own the closing stage and depend on upstream chat teams to hand over conversation details without omissions — with this integration, every chat update propagates across your CRM and email tools instantly without manual copying.
📋
Operations directors
You need a reliable audit history of all customer interactions but keep finding missing records in your tracking databases — with this integration, every chat event is captured and logged across your entire software stack without exception.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Live Chat + Mailjet

Build and manage your Live Chat + Mailjet automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Live Chat + Mailjet with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Live Chat to Mailjet?
Frequently Asked Questions
You can connect Live Chat to Mailjet in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation for you. It seamlessly links with tools like Shopify, Google Sheets, HubSpot, Slack, Typeform, and Calendly without requiring any coding skills.
Can I automatically subscribe chat visitors to Mailjet lists?
Frequently Asked Questions
Can I connect Live Chat, Mailjet, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Live Chat and Mailjet?
Frequently Asked Questions
How does Live Chat handle visitor data during integration?
Frequently Asked Questions
What Mailjet operations can be automated in this integration?
Frequently Asked Questions
Do I need coding skills to automate Live Chat and Mailjet?
Frequently Asked Questions
Is the Live Chat and Mailjet integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Live Chat or Mailjet With 1500+ Other Apps

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