Live Chat + Mautic Integration
Integrate Live Chat to Mautic in one click, or tell Integrately AI how you want each contact handled. Capture chat interactions, create or update contacts in Mautic, add contacts to segments, and trigger personalized marketing automations automatically.
Free forever.Use premium features free for 14 days.1.
Chat is started in Live Chat Instant- Chat is ended in Live Chat Instant
- Chat is updated in Live Chat Instant
- Visitor enters queue in Live Chat Instant
Contact is created in Mautic Instant- Contact is updated in Mautic Instant
- Contact points is changed in Mautic Instant
- Form is submitted in Mautic Instant
- Email viewed in Mautic Instant
- Landing page visited by a contact in Mautic Instant
2.
- Create or update contact in Mautic
- Add contact to segment in Mautic
- Search contact in Mautic
- Create or update company in Mautic
- Search company in Mautic
Trusted by experts at...
Ready Workflows for Live Chat + Mautic Integration
Capture new chat visitors, create or update Mautic contacts, add them to specific segments, and trigger personalized campaigns, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Live Chat + Mautic flow
Sync your chat interactions and marketing contacts with CRMs, support desks, and messaging channels to keep teams aligned. Pick a combination and activate it in one click.
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Hubspot (4)
Hubspot (4) +
Salesforce (3)
Salesforce (3) +
Google Analytics 4 (3)
Google Analytics 4 (3) +
Zendesk (3)
Zendesk (3) +
Gmail (3)
Gmail (3) +
Slack (3)
Slack (3) L
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Create a Mautic contact from every new Live Chat chat, and add a corresponding contact in HubSpot.
New Live Chat chats automatically create or update contacts in Mautic and log them in HubSpot, eliminating manual entry.
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When a chat ends in Live Chat, update the contact in Mautic and create a deal in HubSpot.
Ended chats update contact profiles in Mautic and create deals in HubSpot automatically to keep your pipeline current.
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If a visitor enters queue in Live Chat, update the contact in Mautic and log a task in HubSpot.
Visitor queue entries update Mautic contacts and open follow-up tasks in HubSpot for immediate attention.
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Use ChatGPT to analyse Live Chat updates, update the Mautic contact, and create a HubSpot ticket.
AI analyses chat updates to enrich Mautic contact records and open support tickets in HubSpot.
Supported triggers and actions for Live Chat and Mautic
Mix and match to build the exact automation you need
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it → Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it → Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it → Mautic Triggers & Actions
Instant
Contact points is changed in Mautic
Triggers the automation when contact points are updated
Try it → Instant
Email viewed in Mautic
Triggers the automation when an engagement action is created or modified
Try it → Instant
Landing page visited by a contact in Mautic
Triggers the automation when a particular landing page is visited by any contact
Try it → What can you automate with Live Chat + Mautic?
Streamline your customer support and marketing workflows by connecting every interaction between Live Chat and Mautic.
💬
Sync every new chat visitor to Mautic
Automatically create or update Mautic contacts whenever a new chat starts in Live Chat. Eliminate manual data entry and keep your marketing lists up to date.
📝
Capture every submitted chat field
Map all available visitor details from Live Chat conversations directly into Mautic contact profiles instead of just names and emails.
🔔
Alert your team instantly on chat events
Notify team members immediately via messaging or email whenever a chat starts or ends in Live Chat.
🔀
Route contacts based on queue status
Segment your Mautic contacts differently depending on whether a visitor enters a standard queue or a VIP queue in Live Chat.
🔄
Keep contact records updated automatically
Ensure every chat update in Live Chat automatically refreshes the corresponding contact profile in Mautic.
🔍
Search and update existing records
Avoid duplicate entries by searching for existing contacts in Mautic before creating or updating them with new chat data.
📈
Handle conversation endings and outcomes
Trigger automated marketing campaigns in Mautic the moment a chat ends or reaches a specific resolution in Live Chat.
🔗
Extend workflows with Slack notifications
Connect Live Chat and Mautic to Slack so your team receives instant updates whenever a new contact is created or updated.
And much more...
Who is Live Chat + Mautic integration for?
Connecting Live Chat and Mautic helps marketing teams, support leads, and customer success managers eliminate manual data entry, streamline visitor tracking, and trigger timely automated campaigns.
Performance marketers
Support managers
Client success leads
High-volume customer teams
Sales handover specialists
Database administrators
📈
Performance marketers
You're running chat campaigns but your marketing metrics only update when someone manually exports visitor chats, so the lead counts you're optimising against are always a few hours behind — with this integration, every new chat contact lands in Mautic instantly and your data stays current.
🚨
Support managers
You need to act fast on customer queries, and you find out too late when high-value chats go unlogged — this integration means every ended chat updates your contacts automatically so your support team can respond immediately.
📊
Client success leads
You answer to stakeholders who want to see live engagement progress, but manual tracking leaves blind spots — automating both apps means every visitor queue entry is logged instantly and your reporting stays accurate.
⚡
High-volume customer teams
The chat volume is too high for anyone to keep up by hand, leading to missed follow-ups and lost leads — connecting these apps means every submission creates contacts instantly without manual effort.
🤝
Sales handover specialists
You own the sales follow-up and depend on support upstream to hand over visitor details, but manual handoffs cause delays — with this integration, every chat update flows straight into your CRM workflow.
🗂️
Database administrators
You need a reliable customer history and keep finding gaps where chat contacts were never added to marketing lists — automating both apps means every interaction is recorded accurately.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Live Chat + Mautic
Build and manage your Live Chat + Mautic automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Live Chat + Mautic with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Live Chat + Mautic Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Live Chat to Mautic?
You can connect Live Chat to Mautic in 1 click using ready workflows on Integrately. With 42,000+ active users, you can also use Integrately AI to configure custom steps across Hubspot, Salesforce, and Slack.
How can I automatically sync Live Chat chats to Mautic contacts?
Can I connect Live Chat, Mautic, and Slack?
What is a good Zapier alternative for Live Chat and Mautic?
How are contact fields handled between Live Chat and Mautic?
Can I trigger Mautic segments when a Live Chat ends?
Do I need coding skills to automate Live Chat and Mautic?
Is the Live Chat and Mautic integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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