How to boost productivity with 21 essential Monday.com integrations
Explore the top 21 Monday.com integrations. Unlock endless possibilities for collaboration, automation, and data synchronization.
Monday.com + Live Chat Integration
Integrate Live Chat to Monday.com in one click, or tell Integrately AI how you want each chat handled. Log customer conversations, update your project boards, alert your team, and track every support request automatically.
Free forever.Use premium features free for 14 days.1.
Sub-item is created in Monday.com Instant- Item is created in board in Monday.com Instant
- Specific column value is changed on board in Monday.com Instant
- Column value is changed on board in Monday.com Instant
- Item is moved to specific group in Monday.com Instant
- Update is created in Board in Monday.com Instant
- Sub-item column value is changed on board in Monday.com Instant
- Item is moved to any group in Monday.com Instant
- Item is deleted in board in Monday.com Instant
- Item name is changed in Monday.com Instant
- Column is created for item in Monday.com Instant
- Item is archived in board in Monday.com Instant
- Item is restored in board in Monday.com Instant
- Sub-item name is changed in Monday.com Instant
- Comment is added to subitem in Monday.com Instant
- Sub-item is moved in Monday.com Instant
- Sub-item is archived in Monday.com Instant
- Sub-item is deleted in Monday.com Instant
- Update is created in Monday.com
- Board is created in Monday.com
- User joins in Monday.com
Chat is started in Live Chat Instant- Chat is ended in Live Chat Instant
- Chat is updated in Live Chat Instant
- Visitor enters queue in Live Chat Instant
2.
- Create item in Monday.com
- Get subitem by id in Monday.com
- Search multiple items in Monday.com
- Update group in Monday.com
- Move item to board in Monday.com
- Move item to group in Monday.com
- Search item in Monday.com
- Update item in Monday.com
- Get item details by id in Monday.com
- Create subitem in Monday.com
- Archive item in Monday.com
- Delete item in Monday.com
- Create update in Monday.com
- Create column in Monday.com
- Upload file to specific item in Monday.com
- Create board in Monday.com
- Archive board in Monday.com
- Create group in Monday.com
- Duplicate group in Monday.com
- Delete group in Monday.com
- Archive group in Monday.com
- Add user to board in Monday.com
- Add user to workspace in Monday.com
- Create tag in Monday.com
- Create workspace in Monday.com
- Add team to workspace in Monday.com
- Add team to board in Monday.com
- Search subitem in Monday.com
- Update subitem in Monday.com
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Ready Workflows for Monday.com + Live Chat Integration
Capture support chats, create Monday.com items, update board statuses, alert your team, and track inquiries, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Live Chat + Monday.com flow
Sync chat transcripts into CRM contacts, notify support teams on messaging apps, and trigger follow-up tasks instantly. Pick a combination and activate it in one click.
+
Slack (5)
Slack (5) +
Zendesk (4)
Zendesk (4) +
Salesforce (4)
Salesforce (4) +
HubSpot (4)
HubSpot (4) +
Gmail (4)
Gmail (4) +
Google Drive (4)
Google Drive (4) L
M
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Add every new Live Chat conversation to your Monday.com board, and notify your support channel in Slack
Live Chat conversations appear as new Monday.com items instantly and your support channel hears about it in Slack, so agents never miss an incoming visitor.
L
M
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When a Live Chat session ends, update the Monday.com item status and post the resolution in Slack
Closed chat sessions update your Monday.com board automatically while Slack notifies your team of the final resolution.
L
M
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When a visitor enters the Live Chat queue, create a Monday.com task and alert the queue channel in Slack
Queued visitors instantly generate a Monday.com task and trigger an immediate Slack alert for available agents.
L
M
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When Live Chat updates a session, modify the Monday.com item and notify the assigned agent in Slack
Chat modifications update your Monday.com items in real time and notify the responsible team member on Slack.
L
M
C
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Use ChatGPT to summarise every ended Live Chat session, log the brief in Monday.com, and announce it in Slack
ChatGPT generates concise chat summaries that go straight into Monday.com while Slack announces the completed review to your team.
Supported triggers and actions for Monday.com and Live Chat
Mix and match to build the exact automation you need
Monday.com Triggers & Actions
Instant
Item is created in board in Monday.com
Triggers the automation when a new item is created from a particular board
Try it → Instant
Specific column value is changed on board in Monday.com
Triggers the automation when a column value is changed on a board
Try it → Instant
Column value is changed on board in Monday.com
Triggers the automation when a column value on a particular board is updated
Try it → Instant
Item is moved to specific group in Monday.com
Triggers the automation when an item is moved to a group
Try it → Instant
Update is created in Board in Monday.com
Triggers the automation when an update is created on a board
Try it → Instant
Sub-item column value is changed on board in Monday.com
Triggers the automation when a sub-item column value is changed on a board
Try it → Instant
Item is moved to any group in Monday.com
Triggers the automation when an item is moved to a different group
Try it → Instant
Item is deleted in board in Monday.com
Triggers the automation when a new item is created from a particular board
Try it → Instant
Item name is changed in Monday.com
Triggers the automation when the name of any item is updated
Try it → Instant
Column is created for item in Monday.com
Triggers the automation when a new field is added to a item
Try it → Instant
Item is archived in board in Monday.com
Triggers the automation when an item is archived in a board
Try it → Instant
Item is restored in board in Monday.com
Triggers the automation when an item is restored within a board
Try it → Instant
Sub-item name is changed in Monday.com
Triggers the automation when a subitem name is modified
Try it → Instant
Comment is added to subitem in Monday.com
Triggers the automation when a comment is added to a subitem
Try it → Instant
Sub-item is moved in Monday.com
Triggers the automation when a subitem is moved to a different location
Try it → Instant
Sub-item is archived in Monday.com
Triggers the automation when a subitem is archived
Try it → Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it → Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it → Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it → What can you automate with Live Chat + Monday.com?
Streamline your customer support and project management workflows by connecting Live Chat and Monday.com for instant, error-free automation.
💬
Turn every new chat into a Monday.com item
Capture every incoming visitor interaction from Live Chat and create a corresponding item in Monday.com automatically. Eliminate manual transcription and ensure every customer inquiry gets tracked from the start.
📋
Capture every submitted chat field
Map all available visitor details and initial messages from Live Chat into separate Monday.com columns instead of just basic names. Your project board becomes a comprehensive source for review and follow-up.
🔔
Notify your team the moment a chat starts
Trigger instant team notifications whenever a new chat begins or a visitor enters the queue. Ensure available agents take action immediately to deliver exceptional customer response times.
🔀
Route chats based on submitted criteria
Send technical chat inquiries to your engineering board and billing questions to your finance board in Monday.com. Direct the right work to the right team without manual sorting.
🔄
Keep Monday.com updated as chats evolve
Synchronize ongoing chat modifications with your Monday.com items in real time. Ensure your project boards always reflect the most current state of customer conversations.
🔍
Prevent duplicate board items
Search existing Monday.com items before creating new ones during active support sessions. Keep your boards clean and organized without cluttering your workspace with redundant entries.
✅
Handle chat closures and status updates
Update Monday.com item statuses automatically the moment a chat ends in Live Chat. Mark tasks as complete and record final resolution notes without lifting a finger.
🌐
Extend your workflow to Slack or email
Connect your Live Chat and Monday.com core flow with Slack or Gmail to notify channels and send client confirmation emails. Build robust multi-app pipelines effortlessly.
And much more...
Who is Live Chat + Monday.com integration for?
Connecting Live Chat and Monday.com eliminates manual data entry, keeping project boards updated and support teams aligned with real-time customer conversations.
Customer success managers
Support team leads
Client account directors
Operations directors
Technical support specialists
Quality assurance leads
📈
Customer success managers
You review support chat metrics weekly but your tracking board only updates when agents manually transcribe inquiries, so the item counts you're reporting against are always outdated — with this integration, every new chat lands on your Monday.com board instantly and your performance data stays current.
⚡
Support team leads
You need to assign incoming customer queries immediately, but waiting for team members to check chat queues means high-priority requests sit unattended for hours — automating both apps means every chat visitor generates a Monday.com item instantly and your agents can respond without delay.
🤝
Client account directors
You answer to external stakeholders who want to see real-time progress on client support issues, but manual reporting leaves gaps in your project board — this integration means every resolved chat updates your Monday.com items automatically so clients always see accurate project statuses.
📊
Operations directors
The volume of daily visitor chats is too high for your staff to keep up with manual board entries, causing missed follow-ups and lost customer records — automating both apps means every chat interaction creates a Monday.com item right away and nothing falls through the cracks.
⚙️
Technical support specialists
You own the technical troubleshooting stage and depend on front-line chat agents to hand over details, but vital diagnostic notes get lost in transit — connecting these apps means every chat detail populates your Monday.com task directly so you can start troubleshooting immediately.
🗂️
Quality assurance leads
You need a reliable audit history of customer support interactions, but manual record-keeping always leaves missing entries in your archives — automating both apps means every chat session logs its complete lifecycle in Monday.com for flawless compliance tracking.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Monday.com + Live Chat
Build and manage your Monday.com + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Monday.com + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect Live Chat to Monday.com?
You can connect Live Chat to Monday.com in one click using ready templates on Integrately. Select a workflow, link your accounts, and let Integrately AI help you customize steps with Slack, Zendesk, and Gmail.
Can I automatically create Monday.com items when a Live Chat starts?
Can I connect Live Chat, Monday.com, and Slack?
What is a good Zapier alternative for Live Chat and Monday.com?
How does Live Chat data get transferred to Monday.com?
Can I update Monday.com board statuses when a chat ends?
Do I need coding skills to automate Live Chat and Monday.com?
Is the Live Chat and Monday.com integration free?
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