Live Chat + Ninja Forms Integration

Integrate Live Chat to Ninja Forms in one click, or tell Integrately AI how you want each submission and chat handled. Capture lead details, update your CRM and spreadsheets, alert your support team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
  • Ninja Forms
    Form is submitted in Ninja Forms Instant
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2.
  • No action found

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Ready WorkflowsReady Workflows   for Live Chat + Ninja Forms Integration

Capture inquiries, organise submissions, keep sheets updated, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Live Chat + Ninja Forms flow

Centralise customer chats and form entries into your CRM, keep support teams notified, and trigger automated follow-ups. Pick a combination and activate it in one click.

Live Chat
Ninja Forms
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WordPressWordPress (8)
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SlackSlack (8)
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Google SheetsGoogle Sheets (8)
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MailchimpMailchimp (8)
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TrelloTrello (8)
+
HubSpotHubSpot (8)
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When a chat starts in Live Chat, create a WordPress post and notify your editorial team on Slack.
Live Chat visitor inquiries turn into WordPress posts instantly, keeping your content team aligned.
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When a form is submitted in Ninja Forms, create a WordPress user account and send a welcome email.
Ninja Forms submissions automatically provision WordPress user accounts without manual review.
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When a chat is updated in Live Chat, update the corresponding WordPress post status and notify editors.
WordPress posts reflect ongoing Live Chat updates instantly so your site stays current.
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Create a WordPress draft for every Ninja Forms submission, and log the action in Google Sheets.
Ninja Forms submissions generate WordPress drafts immediately while logging data in Google Sheets.
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If a Ninja Forms submission is urgent, create a priority WordPress post and alert the executive team.
Urgent Ninja Forms entries get immediate WordPress publishing and priority Slack alerts.
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When a chat ends in Live Chat, archive the WordPress page and notify the support supervisor.
Ended Live Chat sessions trigger WordPress page archiving and supervisor notifications.
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Use Claude to summarise every Ninja Forms submission, create a WordPress post, and notify your team.
Claude summarises Ninja Forms entries into structured WordPress posts with team alerts.
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Turn every Ninja Forms submission into a WordPress post, create a Trello card, and notify Slack.
Ninja Forms entries automatically spawn WordPress posts, Trello cards, and Slack announcements.

Supported triggers and actions for Live Chat and Ninja Forms

Mix and match to build the exact automation you need

Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it →
Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
Try it →
Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it →
No action is available
Ninja Forms
Ninja Forms Triggers & Actions
Instant
Form is submitted in Ninja Forms
Triggers the automation when a form is filled
Try it →
No action is available

What can you automate with Live Chat + Ninja Forms?

Streamline lead capture, synchronise customer data across your tools, and trigger instant team notifications from every chat and form submission.

What you can automate?
🎯
Capture every chat and form entry in real time
Send visitor inquiries and Ninja Forms submissions straight to your CRM or spreadsheets the moment they happen. Eliminate manual copying and ensure no customer submission is ever missed.
📋
Map every submitted field without data loss
Extract all custom questions, customer answers, and form fields into dedicated columns across your database. Your records capture complete context for every interaction.
🔔
Notify the right team member instantly
Alert your sales or support channels in Slack the second a new chat starts or a form is submitted. Your team can respond to high-intent prospects without delay.
🔀
Route submissions based on submitted criteria
Send enterprise leads to priority CRM pipelines and standard inquiries to support queues automatically based on customer selections in your forms and chats.
🔄
Keep downstream records updated automatically
Modify existing customer profiles and tracking rows when chat sessions end or follow-up details change. Your entire database stays accurate across every platform.
🔍
Search and update instead of creating duplicates
Check existing customer records before adding new entries to prevent duplicate contacts in your CRM and spreadsheets. Maintain clean databases effortlessly.
⚙️
Handle later status changes and resolutions
Update task boards and project statuses when customer support interactions conclude or form requests reach final resolution stages.
🔌
Extend your workflow to Slack and other apps
Connect your core lead capture flow directly to Slack, Google Sheets, HubSpot, and 1,500+ other applications to build comprehensive multi-step automations.
And much more...

Who is Live Chat + Ninja Forms integration for?

Support managers, marketers, and business owners who rely on customer interactions and form submissions can eliminate manual data entry and keep their systems instantly updated.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
Sales operations teams
Sales operations teams
Project coordinators
Project coordinators
Data administrators
Data administrators
📈
Performance marketers
You're reviewing customer inquiries from Live Chat and form submissions to evaluate campaign performance, but your tracking sheet only updates when someone manually exports data, so the conversion counts you optimise against are always hours behind — with this integration, every submission and chat lands in the sheet instantly and your reporting stays current.
🚨
Customer support leads
You manage urgent customer issues coming through Live Chat and Ninja Forms, but alerts sit unseen until someone checks the inbox, so response times slip — automating both apps means every new query immediately alerts your team and resolution times improve.
📊
Agency account managers
You compile client onboarding forms and chat logs weekly, but manual collation leaves gaps and clients spot delays before you do — connecting these apps means every new submission and chat is logged instantly so client reporting is always up to date.
Sales operations teams
You handle high volumes of Ninja Forms submissions and chat leads daily, but manual entry causes bottlenecks where leads go cold before reaching your CRM — automating both apps means every lead is captured instantly and follow-ups happen without delay.
📋
Project coordinators
You depend on upstream form submissions and chat details to open new project tasks, but handoffs get missed when team members forget to copy details over — this integration means every new entry automatically creates your project tasks and work starts immediately.
🗂️
Data administrators
You maintain customer records from website chats and form entries, but manual copying leads to missing fields and incomplete histories — automating both apps means every submission populates your database cleanly and customer records remain complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Live Chat + Ninja Forms

Build and manage your Live Chat + Ninja Forms automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Live Chat + Ninja Forms with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect Live Chat to Ninja Forms?
Frequently Asked Questions
You can connect Live Chat and Ninja Forms to WordPress, Slack, Google Sheets, and 1,500+ other apps in 1-click automation setup or using Integrately AI.
Can I automatically sync Live Chat chats and Ninja Forms submissions to Google Sheets?
Frequently Asked Questions
Can I connect Live Chat, Ninja Forms, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Live Chat and Ninja Forms?
Frequently Asked Questions
How does Live Chat handle visitor and chat data in automations?
Frequently Asked Questions
How does Ninja Forms manage form submissions during integration?
Frequently Asked Questions
Can I set up Live Chat and Ninja Forms automations without coding?
Frequently Asked Questions
Is the Live Chat and Ninja Forms integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Live Chat or Ninja Forms With 1500+ Other Apps

Live Chat
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Ninja Forms
Popular Ninja Forms Integrations
Sync Ninja Forms with databases, payment gateways, and project management apps to keep your workflow connected.