Live Chat + Todoist Integration

Integrate Live Chat to Todoist in one click, or tell Integrately AI how you want each chat handled. Create tasks, organise projects, update task statuses, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
  • Todoist
    Task is created in Todoist
  • Todoist
    Task is completed in Todoist Instant
  • Todoist
    Task is updated in Todoist Instant
  • Todoist
    Task is incompleted in Todoist Instant
  • Todoist
    Task is deleted in Todoist Instant
  • Todoist
    Project is created in Todoist
  • Todoist
    Label is created in Todoist
  • Todoist
    Label is updated in Todoist Instant
  • Todoist
    Label is deleted in Todoist Instant
  • Todoist
    Section is created in Todoist
  • Todoist
    Section is updated in Todoist Instant
  • Todoist
    Comment is added in Todoist Instant
  • Todoist
    Comment is updated in Todoist Instant
  • Todoist
    Comment is deleted in Todoist Instant
  • Todoist
    Project is updated in Todoist Instant
Arrow Right
2.
  • Todoist
    Create task in Todoist
  • Todoist
    Add comment to task in Todoist
  • Todoist
    Search task by name in Todoist
  • Todoist
    Mark task as completed in Todoist
  • Todoist
    Update task in Todoist
  • Todoist
    Delete task in Todoist
  • Todoist
    Create project in Todoist
  • Todoist
    Add comment to project in Todoist
  • Todoist
    Create label in Todoist
  • Todoist
    Create section in Todoist
  • Todoist
    Get project by Id in Todoist

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Ready WorkflowsReady Workflows   for Live Chat + Todoist Integration

Capture chats as tasks, organise projects, update statuses, assign priorities, and track follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Live Chat + Todoist flow

Streamline customer support by syncing chat records to your workspace, alerting team members, and logging details across your tools. Pick a combination and activate it in one click.

Live Chat
Todoist
+
SlackSlack (8)
+
ZendeskZendesk (8)
+
Google SheetsGoogle Sheets (8)
+
GmailGmail (8)
+
SalesforceSalesforce (8)
+
NotionNotion (8)
L
T
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Add every new Live Chat conversation as a Todoist task, and notify your support channel in Slack
Live Chat chats appear in your Todoist task list within seconds and your support channel hears about it in Slack.
L
T
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When a visitor enters the Live Chat queue, create a Todoist project and alert your team in Slack
Visitors entering the queue trigger a new Todoist project and alert your team instantly in Slack.
L
T
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When a Live Chat conversation is updated, update the matching Todoist task and post the update in Slack
Updated Live Chat conversations automatically refresh your Todoist task and notify your team in Slack.
L
T
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Mark the Todoist task as completed when a Live Chat session ends, and announce it in Slack
Ending a Live Chat session marks the Todoist task completed and posts an announcement in Slack.
L
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If a Live Chat conversation is marked urgent, create a high-priority Todoist task and alert your lead in Slack
Urgent Live Chat conversations generate high-priority Todoist tasks and alert your lead instantly in Slack.
L
T
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When a Todoist task is completed after a Live Chat follow-up, add a comment and notify your team in Slack
Completed Todoist tasks receive confirmation comments and notify your team in Slack.
L
T
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Use ChatGPT to summarise every ended Live Chat session, create a Todoist task, and post the brief in Slack
ChatGPT summarises ended Live Chat sessions, creates a Todoist task, and posts a brief in Slack.
L
T
Z
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Turn every Live Chat visitor into a Todoist task, create a Zendesk ticket, and announce it in Slack
Live Chat visitor events create Todoist tasks, open Zendesk tickets, and notify your team in Slack.

Supported triggers and actions for Live Chat and Todoist

Mix and match to build the exact automation you need

Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
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Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
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Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
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Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
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No action is available
Todoist
Todoist Triggers & Actions
Task is created in Todoist
Triggers the automation when a new task is created
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Instant
Task is completed in Todoist
Triggers the automation when any task is completed
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Instant
Task is updated in Todoist
Triggers the automation when any task is updated
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Instant
Task is incompleted in Todoist
Triggers the automation when a task remains due past the due date
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Instant
Task is deleted in Todoist
Triggers the automation when a task is deleted
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Project is created in Todoist
Triggers the automation when a new project is created
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Label is created in Todoist
Triggers the automation when a new label is created
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Instant
Label is updated in Todoist
Triggers the automation when a label is updated
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Instant
Label is deleted in Todoist
Triggers the automation when any label is removed from the system
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Section is created in Todoist
Triggers the automation when a section is created
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Instant
Section is updated in Todoist
Triggers the automation when a section is updated
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Instant
Comment is added in Todoist
Triggers the automation when a comment is added
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Instant
Comment is updated in Todoist
Triggers the automation when a comment is updated
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Instant
Comment is deleted in Todoist
Triggers the automation when a comment is deleted
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Instant
Project is updated in Todoist
Triggers the automation when a project is updated
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Create task in Todoist
Creates a new task
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Add comment to task in Todoist
Adds a comment to a task
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Search task by name in Todoist
Searches for a task by name
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Mark task as completed in Todoist
Marks the task as completed
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Update task in Todoist
Updates the task with new information or changes
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Delete task in Todoist
Removes a particular task
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Create project in Todoist
Creates a new project
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Add comment to project in Todoist
Adds comments to a project for better collaboration and communication
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Create label in Todoist
Generates a new label
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Create section in Todoist
Creates a new section
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Get project by Id in Todoist
Retrieves project information using the project id
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What can you automate with Live Chat + Todoist?

Streamline your support and task management workflows by connecting customer conversations directly to your project boards.

What you can automate?
💬
Create Todoist tasks automatically from Live Chat conversations
Every chat started in Live Chat instantly generates a new task in Todoist with all relevant visitor details attached. Eliminate manual copy-pasting and ensure no customer inquiry is ever missed.
📋
Capture every submitted chat field and visitor detail
Map all available Live Chat answers and metadata directly into Todoist task descriptions and projects. Your task board receives comprehensive context for every customer interaction.
🔔
Notify the right team member as soon as chats arrive
Trigger instant team alerts in Slack or via email the moment a new Live Chat session or queue entry occurs. Keep your support staff informed and ready to respond immediately.
🔀
Route tasks differently based on submitted chat fields
Apply conditional logic to create high-priority Todoist tasks for urgent inquiries while routing standard support questions to regular project lists automatically.
🔄
Keep task boards up to date as chats evolve
Automatically update existing Todoist tasks whenever a Live Chat conversation is modified or receives new notes. Maintain perfect synchronisation across your support and project tools.
Add or update tasks instead of creating duplicates
Search existing Todoist records before creating new tasks to keep your project workspace clean and uncluttered. Prevent redundant task creation during high-volume chat periods.
Handle task completion when support sessions end
Automatically mark Todoist tasks as completed and log resolution comments the moment a Live Chat session ends. Streamline your team's administrative workflow effortlessly.
🔌
Extend your workflow to Slack, Google Sheets, and more
Combine Live Chat and Todoist with supporting apps like Slack, Google Sheets, or Zendesk to build powerful multi-step operational pipelines.
And much more...

Who is Live Chat + Todoist integration for?

Support teams and project managers who need customer conversations turned into actionable tasks instantly without manual data entry.

Support analysts and reporting leads
Support analysts and reporting leads
Customer success managers
Customer success managers
Client account managers
Client account managers
Customer support team leads
Customer support team leads
Operations coordinators
Operations coordinators
Quality assurance specialists
Quality assurance specialists
📈
Support analysts and reporting leads
You're tracking customer inquiries across multiple chat logs but your task boards only update when someone manually exports records, so the metrics you're reporting against are always a few hours behind — with this integration, every new chat lands as a Todoist task instantly and your operational data stays current.
Customer success managers
You manage incoming customer issues in Live Chat but find out about critical requests too late because task assignments happen in batches at the end of the day — with this integration, every urgent conversation triggers an immediate Todoist task so your team acts without delay.
🤝
Client account managers
You answer to key accounts who expect rapid follow-up on technical questions raised in chat, but tracking requests across disconnected tools causes missed commitments — with this integration, every chat session creates an organised Todoist task so client progress is always transparent.
📊
Customer support team leads
You handle high chat volumes every single day and your team struggles to keep task boards updated by hand while answering new inquiries — with this integration, every chat event creates and updates Todoist tasks automatically so your team stays focused on customers.
⚙️
Operations coordinators
You own the task handover process and depend on support agents to manually log visitor requests before you can start scheduling work — with this integration, every chat is converted into a structured Todoist task instantly so your workflow proceeds without bottlenecks.
🗂️
Quality assurance specialists
You need a reliable history of customer conversations mapped to execution tasks, but manual logging leaves frustrating gaps in your project records — with this integration, every chat and completion event populates Todoist with complete accuracy.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Live Chat + Todoist

Build and manage your Live Chat + Todoist automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Live Chat + Todoist with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect Live Chat to Todoist?
Frequently Asked Questions
You can connect Live Chat to Todoist in just one click using ready-made workflows on Integrately. Select a pre-built template, connect your accounts, or ask Integrately AI to build the automation for you. You can also extend your workflow with Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create Todoist tasks from new Live Chat conversations?
Frequently Asked Questions
Can I connect Live Chat, Todoist, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Live Chat and Todoist?
Frequently Asked Questions
How does Live Chat trigger task creation in Todoist?
Frequently Asked Questions
Can I update Todoist tasks when Live Chat conversations change?
Frequently Asked Questions
Do I need coding skills to automate Live Chat and Todoist?
Frequently Asked Questions
Is the Live Chat and Todoist integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Live Chat or Todoist With 1500+ Other Apps

Live Chat
Popular Live Chat Integrations
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Todoist
Popular Todoist Integrations
Sync Todoist with project management, time tracking, and calendar tools to keep your tasks working across your stack.
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