Live Chat + Trello Integration

Integrate Live Chat to Trello in one click, or tell Integrately AI how you want each chat handled. Track chat logs, create project cards, update lists, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
  • Trello
    Card is created in Trello
  • Trello
    Card is moved to list in Trello Instant
  • Trello
    Card is updated in Trello Instant
  • Trello
    Comment is added to a card in Trello
  • Trello
    Card is archived in Trello
  • Trello
    Label is added to card in Trello Instant
  • Trello
    Notification is created in Trello
  • Trello
    Checklist is created in Trello
  • Trello
    Activity is created in Trello Instant
  • Trello
    Member is added to card in Trello
  • Trello
    Board is added in Trello
  • Trello
    Label is created in Trello
  • Trello
    Attachments is added to card in Trello
  • Trello
    List is created in Trello
Arrow Right
2.
  • Trello
    Get label by ID in Trello
  • Trello
    Get organization by ID in Trello
  • Trello
    Get member by ID in Trello
  • Trello
    Get list by ID in Trello
  • Trello
    Get board by ID in Trello
  • Trello
    Find checklist item in Trello
  • Trello
    Get checklist item by id in Trello
  • Trello
    Find card in Trello
  • Trello
    Create card in Trello
  • Trello
    Update card in Trello
  • Trello
    Move card to list in Trello
  • Trello
    Add member to card in Trello
  • Trello
    Archive card in Trello
  • Trello
    Get attachments of card in Trello
  • Trello
    Get card by ID in Trello
  • Trello
    Create board in Trello
  • Trello
    Search board in Trello
  • Trello
    Copy board in Trello
  • Trello
    Close board in Trello
  • Trello
    Create checklist Item in Trello
  • Trello
    Add attachment to card in Trello
  • Trello
    Complete checklist Item in card in Trello
  • Trello
    Search list on board in Trello
  • Trello
    Create custom field in Trello
  • Trello
    Assign member to board in Trello
  • Trello
    Search member in Trello
  • Trello
    Add checklist to card in Trello
  • Trello
    Find checklist in Trello
  • Trello
    Delete checklist in card in Trello
  • Trello
    Create list in Trello
  • Trello
    Create comment in Trello
  • Trello
    Add label to card in Trello
  • Trello
    Add existing label to card in Trello
  • Trello
    Remove label in Trello
  • Trello
    Add label to board in Trello
  • Trello
    Find label on board in Trello

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Ready WorkflowsReady Workflows   for Live Chat + Trello Integration

Capture chat details, create Trello cards, update project boards, alert your team, and track follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Live Chat + Trello flow

Route chat insights into CRMs, docs, and communication channels the moment conversations start. Pick a combination and activate it in one click.

Live Chat
Trello
+
SlackSlack (3)
+
ZendeskZendesk (3)
+
Jira Software CloudJira Software Cloud (3)
+
Google DriveGoogle Drive (3)
+
GmailGmail (3)
+
ConfluenceConfluence (3)
L
T
S
Create a Trello card for every new Live Chat session, and notify your team on Slack
New Live Chat conversations instantly generate project cards in Trello and alert your team on Slack, keeping everyone aligned without manual data entry.
L
T
S
Send a Slack update when a Live Chat session ends, and update the matching Trello card
Completed chat sessions update your Trello project boards automatically while sending a recap to Slack so support leads stay informed.
L
T
S
Alert your team on Slack when a visitor enters the Live Chat queue, and create a tracking Trello card
High-priority queue entries generate immediate Trello tracking cards and notify your support channel on Slack to speed up response times.

Supported triggers and actions for Live Chat and Trello

Mix and match to build the exact automation you need

Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
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Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
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Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
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Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
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No action is available
Trello
Trello Triggers & Actions
Card is created in Trello
Triggers the automation when a card is archived
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Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
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Instant
Card is updated in Trello
Triggers the automation when a card is updated
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Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
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Card is archived in Trello
Triggers the automation when a card is archived
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Instant
Label is added to card in Trello
Triggers the automation when any card is labelled
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Notification is created in Trello
Triggers the automation when a notification is created
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Checklist is created in Trello
Triggers the automation when a new checklist is created
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Instant
Activity is created in Trello
Triggers the automation when a new activity is created
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Member is added to card in Trello
Triggers the automation when a member is assigned to a card
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Board is added in Trello
Triggers the automation when a new board is added
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Label is created in Trello
Triggers the automation when a new label is created
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Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
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List is created in Trello
Triggers the automation when a new list is created
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Get label by ID in Trello
Retrieve label by ID
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Get organization by ID in Trello
Retrieve organization by ID
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Get member by ID in Trello
Retrieve member by ID
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Get list by ID in Trello
Retrieve list by ID
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Get board by ID in Trello
Retrieve board by ID
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Find checklist item in Trello
Searches and locates a item in the checklist
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Get checklist item by id in Trello
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Find card in Trello
Locates a card within the application
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Create card in Trello
Generates a new card for a task
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Update card in Trello
Updates the information on the selected card
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Move card to list in Trello
Relocates a particular card to a list
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Add member to card in Trello
Assigns a team member to a task card
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Archive card in Trello
Move card to an archive section for future reference
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Get attachments of card in Trello
Retrieves attachments associated with a card
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Get card by ID in Trello
Retrieves a card using its id
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Create board in Trello
Generates a new board
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Search board in Trello
Searches for a board
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Copy board in Trello
Duplicate the entire content of the current board
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Close board in Trello
Close an existing board
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Create checklist Item in Trello
Generates a checklist item in a particular checklist
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Add attachment to card in Trello
Adds an attachment to a card in the particular project or board
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Complete checklist Item in card in Trello
Mark a checklist item as complete in a card
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Search list on board in Trello
Searches for a list in a board
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Create custom field in Trello
Creates a new marketing campaign
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Assign member to board in Trello
Adds a member to a designated board
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Search member in Trello
Searches for a member with
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Add checklist to card in Trello
Adds a checklist with tasks to a card
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Find checklist in Trello
Locate and access a predefined checklist with
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Delete checklist in card in Trello
Removes the entire checklist from the particular card
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Create list in Trello
Generates a new list
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Create comment in Trello
Generates a new comment
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Add label to card in Trello
Adds a label to a card in the particular list
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Add existing label to card in Trello
Adds an existing label to a card
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Remove label in Trello
Removes a label
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Add label to board in Trello
Creates a label on a board
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Find label on board in Trello
Locate and extract label information from a board
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What can you automate with Live Chat + Trello?

Streamline your customer support and project management workflows by connecting Live Chat and Trello.

What you can automate?
📋
Create Trello cards from Live Chat sessions automatically
Turn every new chat conversation into a tracked project card in Trello the moment it begins. Eliminate manual data entry and ensure every visitor inquiry gets logged.
📝
Capture every chat detail and visitor metadata
Map available chat transcripts, visitor emails, and queue timestamps directly into separate Trello card fields. Your boards become a much more useful source for review.
🔔
Notify your team as soon as a chat starts
Alert support staff instantly when a new visitor initiates a conversation. Keep your team informed and ready to respond without monitoring dashboard tabs constantly.
🔀
Route tasks based on submitted chat topics
Send chats to different Trello boards or lists depending on the specific problem or department selected by the visitor during their session.
🔄
Keep Trello boards updated as chats evolve
Synchronize chat updates and resolution notes directly onto your existing Trello cards so your project board always reflects the true conversation state.
🔍
Find and update existing cards instead of duplicates
Search for existing Trello cards by visitor email and update them with new chat details rather than creating cluttered duplicate entries on your boards.
Handle chat completion and archive finished tasks
Move Trello cards to done lists or archive them automatically the moment a support chat session is ended by the agent or visitor.
🔌
Extend your workflow to team communication apps
Connect your Live Chat and Trello flow to Slack or Gmail to notify stakeholders and send automated email summaries as soon as project cards are created.
And much more...

Who is Live Chat + Trello integration for?

Connect Live Chat and Trello to eliminate manual data entry, keep project boards updated instantly, and align support teams without repetitive administrative overhead.

Customer success managers
Customer success managers
Support team leads
Support team leads
Client service consultants
Client service consultants
Operations directors
Operations directors
Project coordinators
Project coordinators
Technical support specialists
Technical support specialists
📈
Customer success managers
You review support chat metrics every week to gauge client satisfaction, but your tracking boards only update when someone manually copies chat logs, so your review reports are always outdated — with this integration, every chat session creates a card instantly and your performance data stays current.
Support team leads
You need to act fast when high-priority customers hit support queues, and you find out too late because chat alerts get buried in crowded inboxes — with this integration, every queued visitor generates a priority card instantly and your support workflow runs without delays.
🤝
Client service consultants
You answer to external stakeholders who want to see real-time project progress, but manual board updates leave gaps in client visibility — with this integration, every chat interaction updates your shared boards automatically and client reporting becomes completely transparent.
📊
Operations directors
The volume of daily customer inquiries is too high for anyone to keep up by hand, leading to missed follow-ups and incomplete project cards — with this integration, high chat volumes are handled effortlessly and every conversation is logged without manual intervention.
⚙️
Project coordinators
You own the next step in project execution and depend on support agents to hand over chat details, but manual handoffs cause bottlenecks — with this integration, every chat session creates a structured project card instantly and your task pipeline flows smoothly.
🗂️
Technical support specialists
You need a reliable history of troubleshooting steps and keep finding gaps in project boards because chat notes were never saved — with this integration, every conversation transcript is captured in full and your historical records remain completely accurate.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Live Chat + Trello

Build and manage your Live Chat + Trello automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Live Chat + Trello with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Live Chat to Trello?
Frequently Asked Questions
You can connect Live Chat and Trello in 1 click using ready-made templates or ask Integrately AI to build the automation for you. It takes less than two minutes to set up your workflow alongside apps like Slack, Google Drive, and Gmail.
Can I automatically create Trello cards from Live Chat conversations?
Frequently Asked Questions
Can I connect Live Chat, Trello, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Live Chat and Trello?
Frequently Asked Questions
How does Live Chat handle chat data during synchronization?
Frequently Asked Questions
Can I update Trello boards when a chat ends?
Frequently Asked Questions
Do I need coding skills to automate Live Chat and Trello?
Frequently Asked Questions
Is the Live Chat and Trello integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Live Chat or Trello With 1500+ Other Apps

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