Live Chat + WPForms Integration

Integrate Live Chat to WPForms in one click, or tell Integrately AI how you want each submission handled. Capture leads, organise form entries, alert your team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
  • WPForms
    Form is submitted in WPForms Instant
Arrow Right
2.
  • No action found

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Ready WorkflowsReady Workflows   for Live Chat + WPForms Integration

Capture lead details from chats, submit form entries, keep records updated, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Live Chat + WPForms flow

Send chat logs and form submissions to CRMs, spreadsheets, and support desks to keep your customer data centralised. Pick a combination and activate it in one click.

Live Chat
WPForms
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SlackSlack (8)
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Google SheetsGoogle Sheets (8)
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HubSpotHubSpot (8)
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ZendeskZendesk (8)
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TrelloTrello (8)
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StripeStripe (8)
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Submit every WPForms entry to start a Live Chat session, and notify your support team instantly on Slack.
WPForms entries automatically initiate Live Chat sessions and notify your Slack support channel, so agents can respond without manual delays.
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Log every new Live Chat session as a WPForms submission, and alert your team on Slack.
New Live Chat sessions automatically create WPForms entries and notify your team in Slack, keeping all records synchronised.
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When a Live Chat session ends, update the WPForms record and post the summary in Slack.
Completed Live Chat sessions update existing WPForms records and post a completion summary in Slack.
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When a visitor enters the Live Chat queue, log it via WPForms and alert available agents in Slack.
Visitors entering the Live Chat queue generate a WPForms entry and an instant alert in Slack.
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If a WPForms submission indicates high priority, start a Live Chat session and alert the urgent channel in Slack.
High-priority WPForms submissions automatically initiate Live Chat sessions and alert your urgent Slack channel.
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When a Live Chat session is updated, refresh the WPForms entry and notify your team in Slack.
Chat session updates automatically refresh corresponding WPForms entries and notify your team in Slack.
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Use Claude to analyse every WPForms submission before starting a Live Chat session, and notify your team in Slack.
Claude evaluates WPForms submissions prior to starting Live Chat sessions, posting the resulting brief in Slack.
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Turn every WPForms submission into a Live Chat session, log the details in Google Sheets, and announce it in Slack.
WPForms submissions initiate Live Chat sessions, log details in Google Sheets, and trigger a Slack announcement.

Supported triggers and actions for Live Chat and WPForms

Mix and match to build the exact automation you need

Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it →
Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
Try it →
Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it →
No action is available
WPForms
WPForms Triggers & Actions
Instant
Form is submitted in WPForms
Triggers the automation when a form is filled
Try it →
No action is available

What can you automate with Live Chat + WPForms?

Streamline your customer interactions by connecting WPForms submissions directly with Live Chat sessions and keeping your entire team aligned.

What you can automate?
💬
Trigger Live Chat sessions from WPForms submissions automatically
Every time a visitor completes a form submission in WPForms, a new session starts in Live Chat. Your agents receive enquiries instantly without manual monitoring.
📝
Capture every submitted form field in your records
Map all available WPForms answers into your tracking destination instead of only basic contact info. Your records become significantly more useful for review.
🔔
Alert support agents instantly when new interactions begin
Notify your team channels the moment a chat starts or a form is submitted. Agents can engage prospective customers before they abandon your site.
🔀
Route chats differently based on specific form answers
Send high-value form submissions to priority chat queues while standard enquiries go to general support. Tailor your customer experience automatically.
🔄
Keep destination records updated as chats progress
Refreshes your tracking sheets or CRM entries when Live Chat session statuses change. Your historical data stays accurate throughout the customer lifecycle.
🛡️
Add or update records instead of creating duplicates
Check existing databases for returning visitors before creating new entries. Maintain clean customer profiles across WPForms and your connected apps.
⏱️
Handle later session updates and resolutions
Capture final chat metrics and resolution notes when conversations end. Update your tracking records automatically without manual data entry.
🔌
Extend your workflow to connect with Slack channels
Pass form submissions and chat notifications straight into team communication tools. Keep stakeholders informed across every department.
And much more...

Who is Live Chat + WPForms integration for?

Customer support teams, marketers, and business owners use this integration to eliminate manual data entry and streamline visitor communications across WPForms and Live Chat.

Customer Support Managers
Customer Support Managers
Support Agents
Support Agents
Agency Account Managers
Agency Account Managers
E-commerce Store Owners
E-commerce Store Owners
Sales Representatives
Sales Representatives
Operations Directors
Operations Directors
📊
Customer Support Managers
You're reviewing chat performance reports but your form submission data only updates when someone manually exports entries, so the metrics you're analysing against are always outdated — with this integration, every new interaction lands instantly and your support data stays current.
Support Agents
You need to act fast on incoming enquiries, and you find out too late when a visitor submits a form without a live connection — automating both apps means every WPForms submission instantly triggers your Live Chat queue so you never miss a hot lead.
🤝
Agency Account Managers
You answer to a client who wants to see real-time progress on form inquiries, but manual tracking leaves blind spots — connecting these apps means every form entry and chat log syncs automatically to give your clients transparent live updates.
📈
E-commerce Store Owners
The form submission volume is too high for anyone to keep up by hand across your WordPress site and chat widget — this integration means every order form and chat session is handled instantly without manual bottlenecks.
🎯
Sales Representatives
You own the follow-up step and depend on visitors submitting contact forms before chats begin, but handover delays cost deals — automating both apps means leads flow from WPForms straight into active Live Chat workflows.
🗂️
Operations Directors
You need a reliable customer history but keep finding gaps between your website forms and chat logs — with this integration, every submission and chat record is captured accurately without missing entries.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Live Chat + WPForms

Build and manage your Live Chat + WPForms automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Live Chat + WPForms with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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in $19.99
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in $19.99

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Frequently Asked Questions

How do I connect Live Chat to WPForms?
Frequently Asked Questions
You can connect Live Chat to WPForms instantly using ready-made workflows or Integrately AI. Pair them with tools like Slack, Google Sheets, or HubSpot with 1-click setup.
Can I automatically start a Live Chat session when a WPForms form is submitted?
Frequently Asked Questions
Can I connect Live Chat, WPForms, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Live Chat and WPForms?
Frequently Asked Questions
How does Live Chat handle visitor and chat data in this integration?
Frequently Asked Questions
How does WPForms handle form submissions during chat automation?
Frequently Asked Questions
Do I need coding skills to set up the Live Chat and WPForms integration?
Frequently Asked Questions
Is the Live Chat and WPForms integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Live Chat or WPForms With 1500+ Other Apps

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WPForms
Popular WPForms Integrations
Sync WPForms with marketing tools, databases, and payment processors to keep form data working across your stack.
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