Lob + WhatsApp Integration

Integrate Lob to WhatsApp in one click, or tell Integrately AI how you want each message handled. Receive customer messages, verify addresses, send letters, and dispatch postcards automatically.

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1.
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • Lob
    Send letter in Lob
  • Lob
    Send postcard in Lob
  • Lob
    Verify US address in Lob
  • Lob
    Verify international address in Lob
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Lob + WhatsApp Integration

Trigger physical mail shipments, verify international addresses, send postcards, and dispatch confirmation letters, all in just one click.

Most popular automationmost-popular-automations
WhatsApp + Lob Integration

Send message from Lob for new message received in WhatsApp

There are many reasons why you would want to send an message in Lob when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Lob + WhatsApp flow

Log customer messages, update customer records, notify support teams, and trigger follow-up tasks instantly. Pick a combination and activate it in one click.

Lob
WhatsApp
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ShopifyShopify (4)
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StripeStripe (4)
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HubSpotHubSpot (4)
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Google SheetsGoogle Sheets (4)
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GmailGmail (4)
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SlackSlack (4)
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L
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Verify customer addresses in Lob when a message is received in WhatsApp, and create a Shopify order
Customer shipping details arrive via WhatsApp, get verified instantly in Lob, and update your Shopify orders without manual data entry.
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L
W
Send a Lob postcard when a Shopify order is paid, and notify the customer in WhatsApp
Every paid Shopify order triggers a welcome postcard in Lob and a confirmation message in WhatsApp, keeping buyers informed.
S
L
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Send a Lob letter for high-value Shopify orders, and send a WhatsApp message to the sales team
High-value Shopify orders trigger a Lob letter and a WhatsApp notification to your sales team so they can follow up immediately.
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Use Claude to summarise Shopify order details, verify the address in Lob, and send a WhatsApp update
Claude reviews your Shopify order details before Lob verifies the address and WhatsApp sends a summary to the customer.

Supported triggers and actions for Lob and WhatsApp

Mix and match to build the exact automation you need

Lob
Lob Triggers & Actions
No trigger is available
Send letter in Lob
Sends a letter
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Send postcard in Lob
Sends a physical postcard to a designated recipient
Try it →
Verify US address in Lob
Validates and ensure accuracy of us addresses
Try it →
Verify international address in Lob
Verify the validity of an international address
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Lob + WhatsApp?

Streamline your mailing operations and client communication with powerful automated workflows.

What you can automate?
✉️
Send physical mail automatically from customer messages
Trigger letters and postcards in Lob the moment a new message is received in WhatsApp. Eliminate manual printing trips and streamline your entire correspondence workflow.
📍
Verify US and international addresses instantly
Check and validate customer address details before sending mail pieces. Ensure high deliverability rates and prevent returned packages effortlessly.
💬
Alert your team about new mailing requests
Send instant notification messages to your operations staff in WhatsApp whenever a new letter or postcard campaign is triggered.
🔀
Route mail types based on submitted message fields
Send a standard letter for general inquiries or a vibrant postcard for urgent requests depending on the specific text received in WhatsApp.
🔄
Keep address records updated across your stack
Synchronize verified postal addresses and message history across your CRM, spreadsheets, and messaging tools automatically as changes occur.
👥
Prevent duplicate mailing records and entries
Check existing customer records before triggering physical mail pieces to ensure each recipient receives exactly one correct mailing.
📋
Handle delivery status changes and updates
Track when letters are sent, verified, or delivered, and automatically dispatch follow-up confirmation messages to your customers.
🔗
Extend your workflow with popular business apps
Connect your Lob and WhatsApp flow to Shopify, Google Sheets, HubSpot, or Slack to keep your entire team informed at every step.
And much more...

Who is Lob + WhatsApp integration for?

Operations teams, marketers, and customer support specialists eliminate manual data entry and streamline physical mail delivery with automated workflows.

Operations Managers
Operations Managers
Customer Support Teams
Customer Support Teams
Account Executives
Account Executives
Marketing Coordinators
Marketing Coordinators
Fulfillment Specialists
Fulfillment Specialists
Compliance Officers
Compliance Officers
📈
Operations Managers
You're tracking physical mail requests and customer messages by hand, but your address records fall out of sync when updates happen off-hours — connecting these apps means every incoming WhatsApp message automatically verifies addresses in Lob and updates your records.
⚡
Customer Support Teams
You need to dispatch physical replacement letters quickly when buyers report issues, but manual address checks delay your response times — automating both apps means incoming support messages trigger instant address verification and mail dispatch.
🤝
Account Executives
You answer to clients who expect prompt welcome packets and physical onboarding materials, but manual coordination causes bottlenecks — with this integration, closed deals and messages instantly trigger personalized letters and postcards.
📊
Marketing Coordinators
The volume of inbound campaign leads is too high for anyone to keep up with manual address formatting and letter printing — automating both apps means every inquiry instantly initiates verified physical mail delivery.
⚙️
Fulfillment Specialists
You own the shipping step and depend on sales reps to hand over clean customer addresses without typos or missing postal codes — this integration means incoming chat data is verified in Lob before fulfillment begins.
🗂️
Compliance Officers
You need a reliable history of all customer communications and address verifications, but keep finding gaps in manual logs — connecting these apps means every message and mailing result is recorded accurately.
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Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Lob + WhatsApp

Build and manage your Lob + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Lob + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Lob to WhatsApp?
Frequently Asked Questions
You can connect Lob to WhatsApp in 1-click using ready workflows on Integrately, or ask Integrately AI to build custom automations with Shopify, HubSpot, Google Sheets, Gmail, and Slack.
Can I send physical letters automatically when a WhatsApp message is received?
Frequently Asked Questions
Can I connect Lob, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Lob and WhatsApp?
Frequently Asked Questions
How do I verify US addresses with Lob in my automations?
Frequently Asked Questions
Can I trigger workflows using incoming messages in WhatsApp?
Frequently Asked Questions
Can I set up Lob and WhatsApp automations without coding?
Frequently Asked Questions
Is the Lob and WhatsApp integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Lob or WhatsApp With 1500+ Other Apps

Lob
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WhatsApp
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Sync WhatsApp with support, messaging, and project management tools to speed up customer communication.
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