Lodgify + Zendesk Integration

Integrate Lodgify to Zendesk in one click, or tell Integrately AI how you want each booking handled. Capture guest details, create support tickets, assign organisations, and alert your support team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Lodgify
    Booking is created in Lodgify Instant
  • Lodgify
    Booking status is changed to booked in Lodgify Instant
  • Lodgify
    Booking is updated in Lodgify Instant
  • Lodgify
    Booking status is changed to open in Lodgify Instant
  • Lodgify
    Booking status is changed to declined in Lodgify Instant
  • Lodgify
    Booking status is changed to tentative in Lodgify Instant
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • Lodgify
    Create booking in Lodgify
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready WorkflowsReady Workflows   for Lodgify + Zendesk Integration

Create support tickets for new bookings, update guest records, sync organisations, and trigger follow-up alerts, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your Lodgify + Zendesk flow

Send booking details to your finance, marketing, or team communication tools once your support tickets are set up. Pick a combination and activate it in one click.

Lodgify
Zendesk
+
StripeStripe (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
TwilioTwilio (3)
L
S
Z
Create a Stripe customer when a booking is created in Lodgify, and create a Zendesk ticket
New Lodgify bookings create a Stripe customer profile and a Zendesk ticket instantly, keeping payments and support linked without manual data entry.
L
S
Z
When a Lodgify booking is updated, update the customer in Stripe and update the Zendesk ticket
Keep Stripe customer records and Zendesk support tickets current whenever guest details change in Lodgify.
L
S
Z
When a Lodgify booking status changes to booked, create a Stripe invoice and add a comment in Zendesk
Generate invoices in Stripe and log confirmation notes in Zendesk the moment a Lodgify booking is confirmed.

Supported triggers and actions for Lodgify and Zendesk

Mix and match to build the exact automation you need

Lodgify
Lodgify Triggers & Actions
Instant
Booking is created in Lodgify
Triggers the automation when a new booking is created
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Instant
Booking status is changed to booked in Lodgify
Triggers the automation when a booking status is changed to booked
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Instant
Booking is updated in Lodgify
Triggers the automation when a booking is updated
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Instant
Booking status is changed to open in Lodgify
Triggers the automation when a booking status is changed to open
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Instant
Booking status is changed to declined in Lodgify
Triggers the automation when a booking status is changed to declined
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Instant
Booking status is changed to tentative in Lodgify
Triggers the automation when a booking status is changed to tentative
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Create booking in Lodgify
Creates a new booking in the system. You can optionally upgrade an existing enquiry to a booking using the 'from' parameter.
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with Lodgify + Zendesk?

Streamline your vacation rental management and customer support by automating core workflows between Lodgify and Zendesk.

What you can automate?
🎫
Create support tickets from new bookings
Automatically open a new Zendesk ticket the moment a booking is created in Lodgify so your support agents can begin assisting guests immediately.
📝
Capture every submitted guest detail
Map all available reservation fields from Lodgify into Zendesk custom fields instead of only transferring names and basic email addresses.
🔔
Alert support staff instantly
Notify your team the second a reservation is confirmed or updated so no guest inquiry ever waits for manual notification.
🔀
Route tickets based on booking data
Send tickets to different Zendesk groups or assign priority levels automatically depending on specific details submitted in Lodgify.
🔄
Keep tickets updated when bookings change
Automatically modify existing Zendesk tickets whenever reservation dates or guest counts are updated in Lodgify.
🔍
Prevent duplicate records
Search existing Zendesk users and organizations before creating new ones to maintain clean customer data across your helpdesk.
📌
Handle reservation status changes
Update ticket statuses or trigger follow-up actions automatically when a booking status changes to booked, tentative, or declined.
🔗
Extend your workflow to Slack
Connect your Lodgify and Zendesk integration with Slack to post instant team updates whenever a new guest support ticket is opened.
And much more...

Who is Lodgify + Zendesk integration for?

Property managers, support leads, and operations teams connect Lodgify and Zendesk to eliminate manual data entry and streamline guest communication.

Property Operations Managers
Property Operations Managers
Customer Support Leads
Customer Support Leads
Agency Account Managers
Agency Account Managers
Reservation Supervisors
Reservation Supervisors
Front Desk Staff
Front Desk Staff
Finance Administrators
Finance Administrators
📈
Property Operations Managers
You review booking metrics and support volumes every week, but your reports rely on manual exports that leave gaps in your operational history — automating both apps means every new booking and ticket lands instantly and your dashboard stays current.
Customer Support Leads
You need to initiate guest onboarding the moment a reservation comes in, but manual ticket creation leaves your team finding out too late — with this integration, every new reservation immediately triggers a support ticket so you can act fast.
📋
Agency Account Managers
You answer to property owners who want to see prompt follow-up on guest inquiries, but disconnected tools cause frustrating delays — automating both apps means support requests are tracked transparently and client reporting is always accurate.
🔄
Reservation Supervisors
The volume of seasonal bookings is too high for anyone to keep up by hand, leading to missed tickets and frustrated guests — this integration means every reservation automatically generates a support record without manual effort.
👥
Front Desk Staff
You own the guest check-in process and depend on your booking system to hand over details cleanly, but manual copy-pasting causes constant errors — automating both apps means guest details flow seamlessly into your helpdesk.
📊
Finance Administrators
You need a reliable history of guest bookings and associated support interactions for auditing, but manual logs always contain missing entries — connecting these apps means every interaction is recorded accurately without gaps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Lodgify + Zendesk

Build and manage your Lodgify + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Lodgify + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Lodgify to Zendesk?
Frequently Asked Questions
You can connect Lodgify to Zendesk instantly using 1-click ready automations or ask Integrately AI to build your custom workflow. It links Lodgify with Zendesk and tools like Slack, Google Sheets, and Mailchimp in minutes.
Can I automatically create Zendesk tickets from new Lodgify bookings?
Frequently Asked Questions
Can I connect Lodgify, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Lodgify and Zendesk?
Frequently Asked Questions
How does Lodgify handle booking triggers for automation?
Frequently Asked Questions
What Zendesk operations can be automated with Lodgify data?
Frequently Asked Questions
Do I need coding skills to integrate Lodgify and Zendesk?
Frequently Asked Questions
Is the Lodgify and Zendesk integration free?
Frequently Asked Questions
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