Microsoft Dynamics 365 CRM + Mailchimp Integration

Integrate Mailchimp to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each subscriber handled. Create leads, update contact records, sync engagement details, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Mailchimp
    Subscriber is created/updated in Mailchimp
  • Mailchimp
    Subscriber is added to segment or tag in Mailchimp
  • Mailchimp
    Subscriber is added to list in Mailchimp Instant
  • Mailchimp
    Subscriber has unsubscribed in Mailchimp
  • Mailchimp
    Subscriber's profile is updated in Mailchimp Instant
  • Mailchimp
    List member is unsubscribed in Mailchimp Instant
  • Mailchimp
    Subscriber's email address is cleaned from the list in Mailchimp Instant
  • Mailchimp
    Subscriber's email address is changed in Mailchimp Instant
  • Mailchimp
    Campaign is created in Mailchimp
  • Mailchimp
    Campaign is sent in Mailchimp
  • Mailchimp
    Campaign email activity is created in Mailchimp
  • Mailchimp
    Campaign is sent or cancelled in Mailchimp Instant
  • Mailchimp
    Email is opened in Mailchimp
  • Mailchimp
    Link is clicked in Mailchimp
  • Mailchimp
    Customer is created in Mailchimp
  • Mailchimp
    Order is created in Mailchimp
  • Mailchimp
    Audience/List is created in Mailchimp
  • Mailchimp
    Folder is created in Mailchimp
  • Mailchimp
    List segments is created in Mailchimp
  • Mailchimp
    File is created in Mailchimp
  • Mailchimp
    Members is added/updated in segment in Mailchimp
Arrow Right
2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Mailchimp
    Create list (In Review) in Mailchimp
  • Mailchimp
    Create or update subscriber in Mailchimp
  • Mailchimp
    Add tag to subscriber in Mailchimp
  • Mailchimp
    Update Subscriber in Mailchimp
  • Mailchimp
    Add note to subscriber in Mailchimp
  • Mailchimp
    Search subscriber by email in Mailchimp
  • Mailchimp
    Search subscriber by email in a list in Mailchimp
  • Mailchimp
    Unsubscribe email in Mailchimp
  • Mailchimp
    Remove subscriber in Mailchimp
  • Mailchimp
    Archive list member in Mailchimp
  • Mailchimp
    Send campaign in Mailchimp
  • Mailchimp
    Search campaign in Mailchimp
  • Mailchimp
    Update campaign in Mailchimp
  • Mailchimp
    Add or remove member tags in Mailchimp
  • Mailchimp
    Create custom event in Mailchimp
  • Mailchimp
    Create file in Mailchimp
  • Mailchimp
    Search customer in Mailchimp
  • Mailchimp
    Create campaign in Mailchimp
  • Mailchimp
    Search content of campaign in Mailchimp
  • Mailchimp
    Get campaign by id in Mailchimp
  • Mailchimp
    Get open campaign details for subscriber in Mailchimp
  • Mailchimp
    Create folder in Mailchimp
  • Mailchimp
    Add existing member to static segment in Mailchimp
  • Mailchimp
    Remove member from static segment in Mailchimp

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Ready Workflows Ready Workflows for Mailchimp + Microsoft Dynamics 365 CRM Integration

Capture subscribers, create leads, update contact records, alert your team, and track campaign activity, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + Mailchimp Integration

Create Mailchimp contact for new Microsoft Dynamics 365 CRM contact

If you're using Microsoft Dynamics 365 CRM to manage your sales leads, it's important to also use Mailchimp to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Microsoft Dynamics 365 CRM, a corresponding contact will automatically be created in Mailchimp.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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Connect more apps to your Mailchimp + Microsoft Dynamics 365 CRM flow

Sync subscriber data with messaging tools, ad platforms, spreadsheets, and scheduling apps to streamline your entire marketing and sales pipeline. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Mailchimp
+
Microsoft OutlookMicrosoft Outlook (3)
+
LinkedIn AdsLinkedIn Ads (2)
+
ShopifyShopify (2)
+
CalendlyCalendly (2)
+
ZoomZoom (2)
+
Google SheetsGoogle Sheets (3)
M
M
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Add every new Mailchimp subscriber to Microsoft Dynamics 365 CRM as a lead, and send a confirmation email in Microsoft Outlook
New Mailchimp subscribers instantly become Microsoft Dynamics 365 CRM leads while Microsoft Outlook sends a notification, keeping your sales team fully informed.
M
M
M
When a Microsoft Dynamics 365 CRM contact is updated, update the subscriber profile in Mailchimp and notify your team in Microsoft Outlook
Updated CRM contact details automatically update Mailchimp subscriber profiles while Microsoft Outlook alerts your team, preventing outdated communication.
M
M
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When a Mailchimp subscriber unsubscribes, update the contact in Microsoft Dynamics 365 CRM and send a summary email in Microsoft Outlook
Unsubscribe events in Mailchimp automatically update Microsoft Dynamics 365 CRM contact statuses while Microsoft Outlook notifies managers, maintaining clean data.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Mailchimp

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Mailchimp
Mailchimp Triggers & Actions
Subscriber is created/updated in Mailchimp
Triggers the automation when any subscriber is created or updated
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Subscriber is added to segment or tag in Mailchimp
Triggers the automation when a subscriber is added to a segment or tag
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Instant
Subscriber is added to list in Mailchimp
Triggers the automation when a subscriber is added to a list
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Subscriber has unsubscribed in Mailchimp
Triggers the automation when a subscriber unsubscribes from a particular mailing list
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Instant
Subscriber's profile is updated in Mailchimp
Triggers the automation when a subscriber's profile is updated
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Instant
List member is unsubscribed in Mailchimp
Triggers the automation when a member unsubscribes from a mailing list
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Instant
Subscriber's email address is cleaned from the list in Mailchimp
Triggers the automation when a subscriber's email address is cleaned from the list
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Instant
Subscriber's email address is changed in Mailchimp
Triggers the automation when a subscriber's email address is changed
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Campaign is created in Mailchimp
Triggers the automation when a new campaign is created
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Campaign is sent in Mailchimp
Triggers the automation when any campaign is sent
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Campaign email activity is created in Mailchimp
Triggers the automation when a new campaign email activity is created
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Instant
Campaign is sent or cancelled in Mailchimp
Triggers the automation when a campaign is sent or cancelled in your marketing platform
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Email is opened in Mailchimp
Triggers the automation when an email is opened
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Link is clicked in Mailchimp
Triggers the automation when a link in the email is clicked
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Customer is created in Mailchimp
Triggers the automation when a new customer is created
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Order is created in Mailchimp
Triggers the automation when a new order is created
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Audience/List is created in Mailchimp
Triggers the automation when a new audience or list is created
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Folder is created in Mailchimp
Triggers the automation when a new folder is created
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List segments is created in Mailchimp
Triggers the automation when a new segment is created
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File is created in Mailchimp
Triggers the automation when a particular action in the workflow fails
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Members is added/updated in segment in Mailchimp
Triggers the automation when a member is added or updated in a particular segment
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Create list (In Review) in Mailchimp
Create list
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Create or update subscriber in Mailchimp
Generates a new invoice
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Add tag to subscriber in Mailchimp
Assigns a tag to a subscriber based on predefined criteria
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Update Subscriber in Mailchimp
Updates subscriber information
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Add note to subscriber in Mailchimp
Adds a note to a subscriber
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Search subscriber by email in Mailchimp
Retrieves subscriber information using their email address
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Search subscriber by email in a list in Mailchimp
Searches for a subscriber by email within a designated list
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Unsubscribe email in Mailchimp
Removes email address from mailing list
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Remove subscriber in Mailchimp
Unsubscribe a user from mailing lists
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Archive list member in Mailchimp
Removes list members from active list and store them in an archived list
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Send campaign in Mailchimp
Sends out a pre-designed campaign to targeted recipients
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Search campaign in Mailchimp
Searches for a campaign
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Update campaign in Mailchimp
Refresh and adjust the content and settings of a marketing campaign
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Add or remove member tags in Mailchimp
Manage member tags based on criteria
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Create custom event in Mailchimp
Creates a new marketing campaign
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Create file in Mailchimp
Generates a new file
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Search customer in Mailchimp
Locates and retrieves customer information
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Create campaign in Mailchimp
Generates and launch a new marketing campaign
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Search content of campaign in Mailchimp
Searches for the content of a campaign
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Get campaign by id in Mailchimp
Retrieves a campaign using its id
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Get open campaign details for subscriber in Mailchimp
Retrieves and display detailed information about campaign interactions for a subscriber
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Create folder in Mailchimp
Creates a new folder in the designated location
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Add existing member to static segment in Mailchimp
Adds a member who already exists to a predefined static segment within the audience
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Remove member from static segment in Mailchimp
Removes a member from a predefined static segment
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What can you automate with Mailchimp + Microsoft Dynamics 365 CRM?

Streamline your marketing and sales operations by automating subscriber synchronization, lead creation, and CRM updates across both platforms.

What you can automate?
🔄
Sync new subscribers to CRM leads automatically
Whenever a new subscriber is created in Mailchimp, automatically generate a corresponding lead in Microsoft Dynamics 365 CRM. Eliminate manual data transfer and ensure sales teams receive prospect details immediately.
📝
Capture every subscriber detail and custom field
Map all available subscriber profile attributes and custom fields from Mailchimp into Microsoft Dynamics 365 CRM contact records. Ensure your sales reps have complete context before reaching out.
🔔
Alert your team the moment a subscriber joins
Trigger instant team notifications in Microsoft Outlook or messaging tools whenever a high-value subscriber registers in Mailchimp or updates their profile preferences.
🔀
Route subscribers based on list membership or tags
Apply conditional logic to direct Mailchimp subscribers into different Microsoft Dynamics 365 CRM lead tiers, accounts, or sales pipelines based on their specific tags and segments.
✏️
Keep contact records updated as profiles change
When subscriber information or contact details change in Mailchimp, automatically update the matching contact or lead record in Microsoft Dynamics 365 CRM without manual intervention.
🔍
Search and update existing records to prevent duplicates
Search for existing subscribers and CRM contacts by email address before creating new entries, preventing duplicate records and keeping your database clean.
📉
Handle unsubscriptions and status changes seamlessly
When a subscriber unsubscribes or cleans their email in Mailchimp, automatically update the contact status in Microsoft Dynamics 365 CRM to maintain compliance and accuracy.
📊
Extend your workflow to Google Sheets for reporting
Connect Mailchimp and Microsoft Dynamics 365 CRM to Google Sheets to log every synchronization event, campaign metric, and lead creation in a centralized spreadsheet.
And much more...

Who is Mailchimp + Microsoft Dynamics 365 CRM integration for?

Connecting Mailchimp and Microsoft Dynamics 365 CRM eliminates manual data entry, ensuring marketing teams and sales reps always work with synchronized, up-to-date subscriber and lead records.

Performance Marketers
Performance Marketers
Sales Development Reps
Sales Development Reps
Account Managers
Account Managers
Lead Generation Specialists
Lead Generation Specialists
Business Development Executives
Business Development Executives
Operations Managers
Operations Managers
📈
Performance Marketers
You're running email campaigns in Mailchimp but your CRM reporting dashboard only updates when someone manually exports lists, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new subscriber record lands in Microsoft Dynamics 365 CRM instantly and your pipeline data stays current.
Sales Development Reps
You need to reach out to high-intent subscribers immediately, but manual lead creation delays your response time until prospects have already moved on to competitors — with this integration, every Mailchimp subscription event generates a lead in Microsoft Dynamics 365 CRM instantly so you can engage while interest is peak.
🤝
Account Managers
You answer to stakeholders who want to see campaign engagement reflected in client accounts, but disjointed systems leave gaps between email activity and CRM records — this integration means every Mailchimp campaign interaction updates your Microsoft Dynamics 365 CRM accounts so client reviews show complete communication history.
📊
Lead Generation Specialists
The volume of new subscribers coming from your campaigns is too high for anyone to keep up with by hand, leading to missed contacts and unassigned prospects — automating both apps means every lead is created in Microsoft Dynamics 365 CRM without manual copying, keeping high-volume acquisition flowing smoothly.
💼
Business Development Executives
You own the sales conversion step and depend on marketing teams to hand over subscriber data before you can begin outreach, causing frustrating bottlenecks — connecting these apps means every new subscriber is pushed to Microsoft Dynamics 365 CRM automatically so you can start qualifying leads without waiting.
📁
Operations Managers
You need a reliable history of subscriber lifecycles for auditing and retention analysis, but manual entry keeps introducing gaps and duplicate records — with this integration, every list update and contact change is logged cleanly between Mailchimp and Microsoft Dynamics 365 CRM.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Mailchimp

Build and manage your Microsoft Dynamics 365 CRM + Mailchimp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Mailchimp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect Mailchimp to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Mailchimp to Microsoft Dynamics 365 CRM in 1-click using ready-made templates on Integrately or ask Integrately AI to build the automation and map the fields for your exact workflow across apps like Microsoft Outlook, Shopify, and Google Sheets.
Can I automatically sync new Mailchimp subscribers as leads in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I connect Mailchimp, Microsoft Dynamics 365 CRM, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Mailchimp and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How are Mailchimp subscriber updates handled in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can Microsoft Dynamics 365 CRM contact updates trigger changes in Mailchimp?
Frequently Asked Questions
Do I need coding skills to automate Mailchimp and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the Mailchimp and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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