tawk.to + Mailjet Integration

Integrate Mailjet to tawk.to in one click, or tell Integrately AI how you want each chat handled. Trigger welcome emails, update contact properties, subscribe contacts, and send follow-ups automatically.

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1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Mailjet
    Email is sent in Mailjet Instant
  • Mailjet
    Email is opened in Mailjet Instant
  • Mailjet
    Email is clicked in Mailjet Instant
  • Mailjet
    Email is bounced in Mailjet Instant
  • Mailjet
    Email is blocked in Mailjet Instant
  • Mailjet
    User is unsubscribed from contact list in Mailjet Instant
Arrow Right
2.
  • Mailjet
    Subscribe contact to Mailjet list in Mailjet
  • Mailjet
    Send email using Mailjet template in Mailjet
  • Mailjet
    Send plain text email in Mailjet
  • Mailjet
    Send HTML email in Mailjet
  • Mailjet
    Update contact properties in Mailjet
  • Mailjet
    Send SMS in Mailjet

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Ready Workflows Ready Workflows for Mailjet + tawk.to Integration

Capture chats, update contact lists, send email templates, trigger notifications, and manage subscriber status, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + Mailjet Integration

Send Mailjet message for new tawk.to chat

When you receive a new tawk.to chat, you can automatically send a Mailjet message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Mailjet message today. Your future self will thank you.
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tawk.to + Mailjet Integration

Send Mailjet message for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - Mailjet integration. Whenever a new ticket is created in tawk.to, you will immediately receive a message in Mailjet notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Mailjet messages for new tawk.to tickets today - your customers will appreciate it!
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  • 1of2
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Mailjet + tawk.to flow

Extend your email and chat workflows by connecting support, e-commerce, and messaging tools to your stack. Pick a combination and activate it in one click.

tawk.to
Mailjet
+
ShopifyShopify (4)
+
WordPressWordPress (3)
+
MailchimpMailchimp (3)
+
ZendeskZendesk (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
T
S
M
Create a Shopify customer when a tawk.to chat starts, and send a Mailjet template email.
New tawk.to chats immediately create a customer in Shopify and trigger a welcoming Mailjet template email without manual work.
T
S
M
When a tawk.to ticket is created, update the Shopify customer profile and send an HTML email via Mailjet.
Keep Shopify customer details fresh and send HTML follow-up emails in Mailjet whenever a tawk.to support ticket is logged.
T
S
M
Subscribe Mailjet contacts whenever a Shopify order is placed and a tawk.to chat transcript is created.
Capture Shopify buyers into Mailjet lists and log corresponding chat transcripts from tawk.to in one streamlined flow.
T
C
M
S
Use Claude to evaluate Shopify order queries from tawk.to chats, update Mailjet properties, and alert Shopify fulfillment.
Use Claude to analyse tawk.to chat inquiries regarding Shopify orders, update Mailjet contact properties, and log notes.

Supported triggers and actions for tawk.to and Mailjet

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
Mailjet
Mailjet Triggers & Actions
Instant
Email is sent in Mailjet
Triggers the automation when an email is sent
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Instant
Email is opened in Mailjet
Triggers the automation when an email is opened
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Instant
Email is clicked in Mailjet
Triggers the automation when an email link is clicked by the recipient
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Instant
Email is bounced in Mailjet
Triggers the automation when an email bounces back
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Instant
Email is blocked in Mailjet
Triggers the automation when an email is blocked
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Instant
User is unsubscribed from contact list in Mailjet
Triggers the automation when a user is unsubscribed from a contact list
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Subscribe contact to Mailjet list in Mailjet
Subscribes a contact to a mailjet list
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Send email using Mailjet template in Mailjet
Sends an email using a template
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Send plain text email in Mailjet
Sends a plain text email
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Send HTML email in Mailjet
Sends an html email
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Update contact properties in Mailjet
Updates contact information
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Send SMS in Mailjet
Sends a text message to particular recipients
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What can you automate with Mailjet + tawk.to?

Streamline your support conversations and email marketing campaigns with powerful automated workflows.

What you can automate?
💬
Trigger email campaigns from live chats
Send automated Mailjet template emails immediately when a new chat starts or ends in tawk.to, ensuring prompt communication with every customer.
📋
Capture all submitted visitor details
Map custom fields from tawk.to chat transcripts and tickets directly into Mailjet contact properties without manual data entry.
🔔
Alert team members instantly
Notify your support or marketing staff when new chat sessions or support tickets are created, ensuring rapid follow-up.
🔀
Route actions based on ticket priority
Send different Mailjet email templates or notification types depending on the priority level submitted in your tawk.to support tickets.
🔄
Keep contact records synchronized
Automatically update Mailjet contact properties and subscription lists whenever customer details change during tawk.to conversations.
👥
Manage subscriber lists effortlessly
Subscribe chat participants and ticket submitters to specific Mailjet contact lists without requiring manual list imports.
📬
Handle email bounces and blocks
Track email delivery issues in Mailjet and trigger follow-up actions or internal alerts to maintain list hygiene.
🌐
Extend workflows to external apps
Connect your Mailjet and tawk.to flow to Google Sheets, Slack, or Zendesk to build comprehensive multi-step business automations.
And much more...

Who is Mailjet + tawk.to integration for?

Connecting Mailjet and tawk.to streamlines customer communication, making it easier for teams to manage support interactions and email marketing without manual delays.

Customer support managers
Customer support managers
Support agents
Support agents
Client success leads
Client success leads
Marketing specialists
Marketing specialists
Operations directors
Operations directors
E-commerce store owners
E-commerce store owners
📈
Customer support managers
You're overseeing live chat queues in tawk.to but your marketing emails in Mailjet run independently, so campaign targeting misses recent support context — this integration means every chat interaction updates subscriber properties and keeps your communication aligned.
⚡
Support agents
You need to follow up quickly after live conversations end in tawk.to, but manually triggering emails in Mailjet slows down your workflow — automating both apps means welcome messages and templates go out instantly without extra steps.
🤝
Client success leads
You report on customer engagement across support tickets and email campaigns, but missing data creates gaps in your reporting — connecting these apps means contact records stay updated and your performance metrics reflect true customer activity.
📊
Marketing specialists
Inbound leads arriving through live chat in tawk.to need to enter your Mailjet contact lists immediately for nurturing sequences, but manual exports cause delays — this integration means every new lead is added to your lists instantly.
⚙️
Operations directors
Your team relies on seamless data handoffs between customer messaging and email distribution platforms, but manual copy-pasting causes errors — automating both apps means your contact databases and ticket records remain accurate.
📋
E-commerce store owners
Shoppers ask questions via tawk.to chat and expect prompt email follow-ups with relevant offers, but disconnected systems make timely responses difficult — with this integration, customer interactions trigger automated email templates immediately.
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Why choose Integrately to automate tawk.to + Mailjet

Build and manage your tawk.to + Mailjet automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Mailjet with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect Mailjet to tawk.to?
Frequently Asked Questions
You can connect Mailjet to tawk.to instantly using ready-made workflows on Integrately. Simply choose a pre-built automation template, authenticate your accounts, and activate it in one click or use Integrately AI to customise your flow.
Can I automatically send email templates when a tawk.to chat starts?
Frequently Asked Questions
Can I connect Mailjet, tawk.to, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Mailjet and tawk.to?
Frequently Asked Questions
How does Mailjet handle contact updates in this integration?
Frequently Asked Questions
Can tawk.to ticket creation trigger Mailjet email actions?
Frequently Asked Questions
Do I need coding skills to automate Mailjet and tawk.to?
Frequently Asked Questions
Is the Mailjet and tawk.to integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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