Manychat + Twilio Integration

Integrate Manychat to Twilio in one click, or tell Integrately AI how you want each contact handled. Trigger SMS messages, update subscribers, call phone numbers, and manage communications automatically.

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1.
  • Manychat
    External request is created in Manychat Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Manychat
    Search subscriber by email or phone in Manychat
  • Manychat
    Create subscriber in Manychat
  • Manychat
    Add tag to user in Manychat
  • Manychat
    Search subscriber by name in Manychat
  • Manychat
    Update subscriber in Manychat
  • Manychat
    Remove tag from user in Manychat
  • Manychat
    Send text message to user in Manychat
  • Manychat
    Send content to user in Manychat
  • Manychat
    Set custom fields in Manychat
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Manychat + Twilio Integration

Send SMS alerts, update subscriber details, trigger WhatsApp messages, and log call records, all in just one click.

Most popular automationsmost-popular-automations
Manychat + Twilio Integration

Send Twilio sms for new ManyChat external request

When you receive a new ManyChat external request, you can automatically send a Twilio sms. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Twilio sms today. Your future self will thank you.
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Twilio + Manychat Integration

Send message from ManyChat for new sms received in Twilio

There are many reasons why you would want to send an message in ManyChat when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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  • 1of2
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Manychat + Twilio flow

Sync subscriber details with e-commerce records, log customer interactions, and notify your support team. Pick a combination and activate it in one click.

Manychat
Twilio
+
ShopifyShopify (3)
+
Google SheetsGoogle Sheets (3)
+
HubspotHubspot (3)
+
StripeStripe (3)
+
SlackSlack (3)
+
CalendlyCalendly (3)
M
S
T
When an external request is created in Manychat, create a customer in Shopify and send an SMS in Twilio.
New Manychat requests create Shopify customers instantly while Twilio sends an immediate SMS notification.
M
S
T
When an external request is created in Manychat, create an order in Shopify and send a WhatsApp message in Twilio.
Capture Manychat requests as Shopify orders and deliver WhatsApp updates through Twilio.
T
S
M
When an SMS is received in Twilio, create a customer in Shopify and update the subscriber in Manychat.
Log incoming Twilio text messages as Shopify customers and keep your Manychat subscriber data current.

Supported triggers and actions for Manychat and Twilio

Mix and match to build the exact automation you need

Manychat
Manychat Triggers & Actions
Instant
External request is created in Manychat
Triggers the automation when a new interaction with an external service is initiated
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Search subscriber by email or phone in Manychat
Find subscribers using email or phone number
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Create subscriber in Manychat
Adds new users to the subscription list
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Add tag to user in Manychat
Assigns a tag to a user based on particular criteria
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Search subscriber by name in Manychat
Searches for a user by name
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Update subscriber in Manychat
Updates subscriber information
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Remove tag from user in Manychat
Untag a user's profile
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Send text message to user in Manychat
Sends a reply
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Send content to user in Manychat
Sends content to a user
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Set custom fields in Manychat
Sets custom fields
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Manychat + Twilio?

Streamline your customer messaging and communication workflows with powerful ready-made automations.

What you can automate?
💬
Automate messaging and SMS outreach instantly
Trigger instant Twilio text messages and WhatsApp updates the moment an external request is created in Manychat, ensuring your customers never wait for a response.
📋
Capture every submitted contact detail accurately
Map all available Manychat subscriber fields into your communication logs and downstream tools instead of transferring names and phone numbers manually.
🚨
Alert the right team member the moment inquiries arrive
Dispatch immediate SMS alerts or call triggers through Twilio whenever new customer engagement occurs within your Manychat messenger workflows.
🔀
Route communications based on submitted user data
Send targeted WhatsApp messages or standard SMS templates depending on the specific criteria and custom fields submitted by your Manychat subscribers.
🔄
Keep subscriber profiles synchronized across platforms
Automatically update subscriber contact details, tags, and custom fields in Manychat whenever call statuses change or messages are received in Twilio.
➕
Create unique profiles without generating duplicates
Search for existing subscribers before creating new entries, ensuring your databases remain clean and organized across both applications.
📞
Handle call status updates and transcriptions seamlessly
Trigger automated follow-up content in Manychat as soon as Twilio call statuses change, recordings become available, or call sessions finish.
🔗
Extend your messaging workflows to popular business apps
Connect your Manychat and Twilio core automation to Shopify, Google Sheets, HubSpot, and other essential tools to build comprehensive multi-step pipelines.
And much more...

Who is Manychat + Twilio integration for?

Growing businesses, support teams, and marketers handling customer messaging across Manychat and Twilio rely on seamless communication tracking to boost engagement and conversions.

Marketing Managers
Marketing Managers
Support Teams
Support Teams
Client Success Leads
Client Success Leads
Sales Operations
Sales Operations
Communication Coordinators
Communication Coordinators
Data Analysts
Data Analysts
📈
Marketing Managers
You're running messenger campaigns and tracking engagement manually, but your reports only reflect data after tedious exports, so the metrics you review are always outdated — with this integration, every interaction syncs instantly and your performance data stays current.
⚡
Support Teams
You need to respond to customer inquiries immediately, but chat requests and phone notifications sit in separate silos, so urgent issues are addressed too late — connecting these apps means every inbound request triggers instant SMS alerts so your team acts fast.
🤝
Client Success Leads
You answer to stakeholders who want proof of engagement progress, but compiling chat metrics and call logs by hand takes hours every week — automating both apps means communication histories are logged automatically and progress reports write themselves.
🔄
Sales Operations
The incoming volume of messenger inquiries is too high for anyone to keep up by hand, resulting in missed leads and delayed follow-ups — with this integration, lead routing and customer creation happen instantly without manual intervention.
📞
Communication Coordinators
You own the outreach phase and depend on upstream chat interactions to hand over contact details correctly, but manual transcription errors cause broken handoffs — this integration means contact data flows seamlessly from chatbots to communication channels.
🗂️
Data Analysts
You need a reliable audit trail of all customer touchpoints, but fragmented messaging tools leave constant gaps in your communication history — automating these platforms ensures every subscriber update and call record is permanently logged.
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Why choose Integrately to automate Manychat + Twilio

Build and manage your Manychat + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Manychat + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Manychat to Twilio?
Frequently Asked Questions
You can connect Manychat to Twilio in 1 click using ready-made workflows on Integrately, or by using Integrately AI to build custom pipelines. It brings together Manychat, Twilio, and tools like Shopify, Google Sheets, and Slack without any coding.
Can I automatically send a Twilio SMS when a Manychat request is created?
Frequently Asked Questions
Can I connect Manychat, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Manychat and Twilio?
Frequently Asked Questions
How are Manychat subscriber updates handled in this integration?
Frequently Asked Questions
Can I trigger Twilio calls and messages based on chat events?
Frequently Asked Questions
Do I need coding skills to automate Manychat and Twilio?
Frequently Asked Questions
Is the Manychat and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect Manychat or Twilio With 1500+ Other Apps

Manychat
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Twilio
Popular Twilio Integrations
Sync Twilio with communication, support, and productivity tools to keep messaging data working across your stack.
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