Zoho CRM + Manychat Integration

Integrate Manychat to Zoho CRM in one click, or tell Integrately AI how you want each lead handled. Capture contact details, create and update leads in your CRM, tag users, and trigger follow-ups automatically.

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1.
  • Zoho CRM
    Contact is created in Zoho CRM
  • Zoho CRM
    Contact is updated in Zoho CRM
  • Zoho CRM
    Module entry is created/updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is added in Zoho CRM Instant
  • Zoho CRM
    Lead is created in Zoho CRM
  • Zoho CRM
    Lead is updated in Zoho CRM
  • Zoho CRM
    User is created in Zoho CRM
  • Manychat
    External request is created in Manychat Instant
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2.
  • Zoho CRM
    Create or Update Lead in Zoho CRM
  • Zoho CRM
    Add attachment in Zoho CRM
  • Zoho CRM
    Create module entry in Zoho CRM
  • Zoho CRM
    Create or Update Module Entry in Zoho CRM
  • Zoho CRM
    Update module entry in Zoho CRM
  • Zoho CRM
    Search module entry in Zoho CRM
  • Zoho CRM
    Get module entry by Id in Zoho CRM
  • Zoho CRM
    Create or Update Contact in Zoho CRM
  • Zoho CRM
    Search contact in Zoho CRM
  • Zoho CRM
    Convert lead in Zoho CRM
  • Zoho CRM
    Search lead in Zoho CRM
  • Zoho CRM
    Add note to module entry in Zoho CRM
  • Zoho CRM
    Add tag in Zoho CRM
  • Manychat
    Search subscriber by email or phone in Manychat
  • Manychat
    Create subscriber in Manychat
  • Manychat
    Add tag to user in Manychat
  • Manychat
    Search subscriber by name in Manychat
  • Manychat
    Update subscriber in Manychat
  • Manychat
    Remove tag from user in Manychat
  • Manychat
    Send text message to user in Manychat
  • Manychat
    Send content to user in Manychat
  • Manychat
    Set custom fields in Manychat

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Ready Workflows Ready Workflows for Manychat + Zoho CRM Integration

Capture leads, create CRM contacts, tag subscribers, update records, and sync communication history, all in just one click.

Most popular automationsmost-popular-automations
Manychat + Zoho CRM Integration

Create Zoho CRM module for new ManyChat external request

When you receive a new ManyChat external request, automatically a module is created for you with the responses from ManyChat in Zoho CRM. This is especially helpful if you want to collect data from multiple people and need to track it in one place. Plus, you can easily share the Zoho CRM with others so they can see the responses as well.

So why wait? Get started today and make your data collection process more efficient!
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Manychat + Zoho CRM Integration

Create Zoho CRM contact for new ManyChat external request

When someone completes your ManyChat, a new contact is automatically created in your Zoho CRM. This way, you can quickly follow up with the external request and turn them into a customer!

Plus, all of the information from the ManyChat is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a ManyChat - Zoho CRM integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your Manychat + Zoho CRM flow

Sync your messaging and CRM data with marketing lists, forms, and team alerts. Pick a combination and activate it in one click.

Zoho CRM
Manychat
+
Facebook Lead AdsFacebook Lead Ads (4)
+
TypeformTypeform (4)
+
ShopifyShopify (4)
+
MailchimpMailchimp (4)
+
SlackSlack (4)
+
CalendlyCalendly (4)
F
M
Z
When a lead is created in Facebook Lead Ads, create a subscriber in Manychat and create a lead in Zoho CRM.
New Facebook Lead Ads leads instantly generate a Manychat subscriber and create a lead in Zoho CRM without manual data transfer.
M
Z
F
When an external request is created in Manychat, update the lead in Zoho CRM and add contact info to Facebook Lead Ads.
Keep your CRM records synchronized with Manychat external requests while maintaining your Facebook Lead Ads data.
Z
M
F
If a Zoho CRM lead is updated, add a tag in Manychat and log the update in Facebook Lead Ads.
Tag Manychat users and update campaign records whenever lead information changes in Zoho CRM.
F
M
Z
Use Claude to qualify Facebook Lead Ads leads, create a subscriber in Manychat, and add a lead in Zoho CRM.
AI-qualified Facebook Lead Ads leads automatically populate your Manychat subscriber list and Zoho CRM pipeline.

Supported triggers and actions for Zoho CRM and Manychat

Mix and match to build the exact automation you need

Zoho CRM
Zoho CRM Triggers & Actions
Contact is created in Zoho CRM
Triggers the automation when a new contact is created
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Contact is updated in Zoho CRM
Triggers the automation when a contact is updated
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Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
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Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
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Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
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Lead is created in Zoho CRM
Triggers the automation when a new lead is created
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Lead is updated in Zoho CRM
Triggers the automation when the lead information is updated
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User is created in Zoho CRM
Triggers the automation when a new user is created
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Create or Update Lead in Zoho CRM
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Add attachment in Zoho CRM
Adds an attachment to an email or message
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Create module entry in Zoho CRM
Creates a new entry in a module
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Create or Update Module Entry in Zoho CRM
Creates or updates an entry in a module
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Update module entry in Zoho CRM
Updates the information for a module entry
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Search module entry in Zoho CRM
Searches for a module entry
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Get module entry by Id in Zoho CRM
Retrieves a module entry using its id
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Create or Update Contact in Zoho CRM
Adds or update contact information
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Search contact in Zoho CRM
Finds and retrieves contact information
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Convert lead in Zoho CRM
Convert potential leads into customers
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Search lead in Zoho CRM
Retrieves information for a particular lead
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Add note to module entry in Zoho CRM
Adds a note to a module entry
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Add tag in Zoho CRM
Adds tags to particular items based on predefined criteria
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Manychat
Manychat Triggers & Actions
Instant
External request is created in Manychat
Triggers the automation when a new interaction with an external service is initiated
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Search subscriber by email or phone in Manychat
Find subscribers using email or phone number
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Create subscriber in Manychat
Adds new users to the subscription list
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Add tag to user in Manychat
Assigns a tag to a user based on particular criteria
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Search subscriber by name in Manychat
Searches for a user by name
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Update subscriber in Manychat
Updates subscriber information
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Remove tag from user in Manychat
Untag a user's profile
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Send text message to user in Manychat
Sends a reply
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Send content to user in Manychat
Sends content to a user
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Set custom fields in Manychat
Sets custom fields
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What can you automate with Manychat + Zoho CRM?

Streamline your conversational marketing and customer relationship management with robust automated workflows.

What you can automate?
⚡
Sync Every Manychat Request to Zoho CRM
Automatically create a Zoho CRM lead or contact whenever an external request is created in Manychat, eliminating manual data entry completely.
📋
Capture Every Subscriber Field and Detail
Map custom fields and contact numbers from Manychat directly into Zoho CRM custom modules and fields so no information gets left behind.
🔔
Alert Your Sales Team Instantly
Trigger instant team notifications or text messages whenever a high-value prospect interacts with your Manychat chatbot.
🔀
Route Leads Based on Custom Criteria
Apply different tags, update specific modules, or assign leads in Zoho CRM depending on the specific answers provided in Manychat.
🔄
Keep Contact Records Automatically Updated
Update existing Zoho CRM entries whenever a subscriber modifies their details or completes a new action in Manychat.
👥
Prevent Duplicate Contacts and Leads
Search existing subscribers and CRM records before creating new entries to keep your database clean and organized.
📈
Manage Subscriber Tags and Statuses
Add or remove tags in Manychat and update module entry statuses in Zoho CRM as leads progress through your pipeline.
💬
Connect Slack for Instant Team Updates
Post real-time alerts to your Slack channels whenever a new lead is captured and synced between Manychat and Zoho CRM.
And much more...

Who is Manychat + Zoho CRM integration for?

Sales and marketing teams relying on messenger interactions and CRM tracking use this integration to eliminate manual data entry, streamline lead qualification, and keep records instantly updated.

Performance marketers
Performance marketers
Sales teams
Sales teams
Account managers
Account managers
Customer support leads
Customer support leads
Operations specialists
Operations specialists
Data analysts
Data analysts
📈
Performance marketers
You're running messenger campaigns in Manychat but your CRM pipeline only updates when someone manually exports leads, so the lead counts you're optimising against are always a few hours behind — with this integration, every new subscriber creates a CRM lead instantly and your data stays current.
🎯
Sales teams
You're managing incoming chat leads in Manychat but missing immediate follow-up opportunities because contact details take hours to reach Zoho CRM, so prospects go cold before reps reach out — connecting these apps means every new contact creates a CRM lead the moment they chat so your team can respond immediately.
🤝
Account managers
You're collecting client requests through Manychat chats but struggling to provide timely status updates because interaction history isn't logged in your CRM, leaving clients waiting for answers — automating both apps means every conversation updates Zoho CRM records automatically to keep stakeholders informed.
🎧
Customer support leads
You're handling high volumes of inbound chats in Manychat but ticket details get lost between chat logs and customer records, leading to delayed resolutions — this integration means every interaction updates your CRM database instantly, preventing missed support tasks.
⚙️
Operations specialists
You're capturing prospect details via Manychat chatbots but relying on manual copy-pasting to transfer data into Zoho CRM, creating frequent data entry errors — automating both apps means contact details flow directly into your CRM without manual intervention.
📊
Data analysts
You're tracking chatbot acquisition metrics in Manychat but finding constant gaps in your Zoho CRM conversion reports due to delayed manual logging, making accurate attribution impossible — connecting these apps means every subscriber action is logged as a CRM lead instantly for precise reporting.
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Why choose Integrately to automate Zoho CRM + Manychat

Build and manage your Zoho CRM + Manychat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho CRM + Manychat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Manychat to Zoho CRM?
Frequently Asked Questions
You can connect Manychat to Zoho CRM in 1 click using ready templates on Integrately or by using Integrately AI to build custom workflows.
Can I automatically create Zoho CRM leads from Manychat interactions?
Frequently Asked Questions
Can I connect Manychat, Zoho CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Manychat and Zoho CRM?
Frequently Asked Questions
How do Manychat custom fields sync with Zoho CRM?
Frequently Asked Questions
How are contacts updated in Zoho CRM from Manychat?
Frequently Asked Questions
Do I need coding skills to automate Manychat and Zoho CRM?
Frequently Asked Questions
Is the Manychat and Zoho CRM integration free?
Frequently Asked Questions
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