Memberful + Retently Integration
Integrate Memberful to Retently in one click, or tell Integrately AI how you want each subscriber handled. Track satisfaction scores, update customer records, tag responses, and trigger follow-up surveys automatically.
Free forever.Use premium features free for 14 days.1.
Subscription is created in Memberful Instant- Subscription is renewed in Memberful Instant
- Subscription is deactivated in Memberful Instant
- Subscription is reactivated in Memberful Instant
- Subscription is updated in Memberful Instant
- Subscription is deleted in Memberful Instant
- Member is created in Memberful Instant
- Member is updated in Memberful Instant
- Member is deleted in Memberful Instant
- Order is purchased in Memberful Instant
- Order is refunded in Memberful Instant
Survey response is created in Retently- Customer is created in Retently
- Company is created in Retently
- Overall metric score is updated in Retently
2.
- Unsubscribe customer in Retently
- Create or Update Customer in Retently
- Search customer by email in Retently
- Tag a survey response in Retently
- Search company in Retently
- Create customer and Send survey in Retently
Trusted by experts at...
Ready Workflows for Memberful + Retently Integration
Create customers from new subscriptions, update profiles, measure satisfaction, tag responses, and track metric scores, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Memberful + Retently flow
Send customer survey feedback to your team, update your spreadsheets, and sync subscription data across your tools. Pick a combination and activate it in one click.
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Stripe (6)
Stripe (6) +
Mailchimp (6)
Mailchimp (6) +
Slack (6)
Slack (6) +
Google Sheets (6)
Google Sheets (6) +
Zapier (6)
Zapier (6) +
Intercom (6)
Intercom (6) M
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Create a Retently customer when a subscription is created in Memberful, and record the charge in Stripe.
New Memberful subscriptions instantly create Retently customers and log charges in Stripe, keeping your billing and satisfaction data aligned.
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When an order is refunded in Memberful, update the customer in Retently and refund the charge in Stripe.
Refunded Memberful orders update customer survey records in Retently and process refunds in Stripe automatically.
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If a subscription is renewed in Memberful, update the Retently customer profile and log the renewal in Stripe.
Renewed Memberful subscriptions update customer metrics in Retently and record renewal revenue in Stripe instantly.
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When a subscription is deactivated in Memberful, unsubscribe the customer in Retently and update their status in Stripe.
Deactivated Memberful subscriptions automatically unsubscribe customers in Retently and update billing statuses in Stripe.
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Use Claude to summarise Memberful order notes, update the Retently customer, and log feedback in Stripe.
Claude analyses Memberful order details to update Retently customer profiles and record notes in Stripe.
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When a member is deleted in Memberful, unsubscribe them in Retently and remove their customer record in Stripe.
Deleted Memberful members are automatically unsubscribed in Retently and removed from Stripe.
Supported triggers and actions for Memberful and Retently
Mix and match to build the exact automation you need
Memberful Triggers & Actions
Instant
Subscription is created in Memberful
Triggers the automation when a new subscription is created
Try it → Instant
Subscription is renewed in Memberful
Triggers the automation when a subscription is renewed
Try it → Instant
Subscription is deactivated in Memberful
Triggers the automation when a subscription is deactivated
Try it → Instant
Subscription is reactivated in Memberful
Triggers the automation when a subscription is reactivated
Try it → Instant
Subscription is updated in Memberful
Triggers the automation when a subscription is updated
Try it → Instant
Subscription is deleted in Memberful
Triggers the automation when a subscription is deleted
Try it → Instant
Member is updated in Memberful
Triggers the automation when a member's profile is updated
Try it → Instant
Member is deleted in Memberful
Triggers the automation when any member is removed from the system
Try it → What can you automate with Memberful + Retently?
Streamline your customer feedback loop by connecting member lifecycle events directly to satisfaction surveys and metric tracking.
🔄
Automate customer creation from new subscriptions
Instantly create or update customer profiles in Retently the moment a new subscription is created in Memberful. Eliminate manual data transfer and ensure every subscriber is ready for feedback surveys.
📝
Capture every submitted survey response
Map survey responses and feedback scores directly into your membership and CRM platforms. Your customer records become a comprehensive source for satisfaction review and follow-up.
🔔
Notify your team when feedback arrives
Send instant alerts to your team channels in Slack whenever a new survey response or metric update is recorded. Keep your success team informed of shifting customer sentiment in real time.
🔀
Route records based on membership events
Execute different follow-up actions depending on whether a subscription is created, renewed, updated, or deactivated. Ensure your feedback workflows match the exact member lifecycle stage.
📈
Keep metric scores up to date automatically
Synchronise overall metric scores and survey ratings across your entire stack. Your dashboards reflect the most current customer satisfaction data without manual exports.
🔍
Search and update existing customer records
Automatically search for customer profiles by email before updating records, preventing duplicate entries and keeping your database clean.
💳
Handle subscription deactivations and refunds
Instantly unsubscribe customers or update their status in Retently whenever a subscription is deactivated or an order is refunded in Memberful. Keep your feedback lists accurate and compliant.
🌐
Extend your workflow to external apps
Connect your Memberful and Retently flow with tools like Slack or Google Sheets to log data, alert team members, and trigger multi-step operations in one click.
And much more...
Who is Memberful + Retently integration for?
Creator businesses, membership managers, and customer success teams relying on membership data and customer feedback benefit by keeping satisfaction metrics perfectly synchronised across platforms.
Performance analysts
Creator support leads
Operations directors
Membership managers
Customer success heads
Retention leads
📈
Performance analysts
You're reviewing survey scores across multiple membership tiers, but your satisfaction tracker only updates when someone manually exports customer feedback, so the metric counts you're optimising against are always a few hours behind — with this integration, every new survey response lands in your customer records instantly and your data stays current.
⚡
Creator support leads
You're managing subscriber inquiries every day, but satisfaction metric shifts are noticed too late for proactive intervention — this integration means customer satisfaction records update instantly when subscriptions change so your support team stays informed.
📊
Operations directors
You answer to stakeholders who want to see live membership and satisfaction dashboards, but data updates lag behind payments — automating both apps means every member signup instantly synchronises satisfaction tracking.
🚀
Membership managers
The volume of new subscribers is too high for anyone to keep customer survey profiles updated by hand, leading to missed feedback opportunities — with this integration, customer records update instantly without manual effort.
🎯
Customer success heads
You own the onboarding experience and depend on upstream membership data to trigger feedback surveys, but manual handovers cause frustrating delays — connecting these apps means surveys deploy the moment a member joins.
🔍
Retention leads
You need a reliable history of member deactivations and feedback scores, but manual tracking keeps leaving gaps in your audit logs — automating both apps means every subscription change updates customer records accurately.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Memberful + Retently
Build and manage your Memberful + Retently automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Memberful + Retently with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Memberful + Retently Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Memberful to Retently?
You can connect Memberful to Retently in one click using pre-built workflows or ask Integrately AI to build the automation and map the fields. You can also connect Stripe, Mailchimp, Slack, Google Sheets, Zapier, and Intercom with 1,500+ integrations.
Can I automatically create Retently customers when a Memberful subscription is created?
Can I connect Memberful, Retently, and Slack?
What is a good Zapier alternative for Memberful and Retently?
How does Memberful handle subscription and member data in automations?
Can Retently survey responses update customer records automatically?
Do I need coding skills to automate Memberful and Retently?
Is the Memberful and Retently integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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