Send message through MessageBird for new PagerDuty incident
PagerDuty + MessageBird Integration
MessageBird + PagerDuty Integration
Integrate MessageBird to PagerDuty in one click, or tell Integrately AI how you want each incident handled. Trigger SMS notifications, alert on-call teams via voice messages, create contacts, and manage incident escalations automatically.
Free forever.Use premium features free for 14 days.1.
Incident is triggered/created in PagerDuty Instant- Incident is acknowledged in PagerDuty Instant
- Incident is delegated in PagerDuty Instant
- Incident is escalated in PagerDuty Instant
- Incident is unacknowledged in PagerDuty Instant
- Incident is resolved in PagerDuty Instant
- Incident is assigned to user in PagerDuty Instant
- Note is created in PagerDuty Instant
2.
Send SMS in MessageBird- Create Contact in MessageBird
- Add contact to group in MessageBird
- Send Voice Message in MessageBird
- Add trigger event in PagerDuty
- Add acknowledge event in PagerDuty
- Add resolve event in PagerDuty
- Search user on call in PagerDuty
Trusted by experts at...
Ready Workflows for MessageBird + PagerDuty Integration
Send SMS alerts, notify on-call teams via voice messages, create contacts for new incidents, and log notes, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your MessageBird + PagerDuty flow
Connect your incident workflows to project trackers, communication tools, and status pages. Pick a combination and activate it in one click.
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Jira Software Cloud (8)
Jira Software Cloud (8) +
GitHub (8)
GitHub (8) +
Slack (8)
Slack (8) +
Zendesk (8)
Zendesk (8) +
Statuspage (8)
Statuspage (8) +
Confluence (8)
Confluence (8) P
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When a PagerDuty incident is triggered, create a Jira issue and send an SMS via MessageBird
New PagerDuty incidents instantly create a Jira issue and trigger a MessageBird SMS, keeping your tracking updated without manual data entry.
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When a PagerDuty incident is acknowledged, update the Jira issue and notify the team via MessageBird voice message
Acknowledged PagerDuty incidents update your Jira issue and trigger a voice message via MessageBird.
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When a PagerDuty incident is resolved, close the Jira issue and send a confirmation SMS in MessageBird
Resolved PagerDuty incidents close the Jira issue and send a confirmation SMS via MessageBird.
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Create a Jira issue for every new PagerDuty incident note, and send an SMS alert via MessageBird
New incident notes in PagerDuty generate a Jira issue and trigger a MessageBird SMS alert.
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If a PagerDuty incident urgency is high, create a Jira issue and send an urgent SMS via MessageBird
High-urgency PagerDuty incidents create prioritized Jira issues and trigger urgent MessageBird SMS alerts.
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When a PagerDuty incident is unacknowledged, reopen the Jira issue and send a reminder SMS in MessageBird
Unacknowledged PagerDuty incidents reopen Jira issues and send reminder SMS messages via MessageBird.
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Use Claude to summarise every new PagerDuty incident note, create a Jira issue with the summary, and send an SMS via MessageBird
Claude summarises new PagerDuty incident notes to create a Jira issue and trigger a MessageBird SMS.
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When a PagerDuty incident is resolved, close the Jira issue, send a MessageBird SMS, and notify in Slack
Resolved PagerDuty incidents close Jira issues, send a MessageBird SMS, and post a Slack update.
Supported triggers and actions for MessageBird and PagerDuty
Mix and match to build the exact automation you need
MessageBird Triggers & Actions
PagerDuty Triggers & Actions
Instant
Incident is triggered/created in PagerDuty
Triggers the automation when a new incident is created
Try it → Instant
Incident is acknowledged in PagerDuty
Triggers the automation when an incident is acknowledged
Try it → Instant
Incident is delegated in PagerDuty
Triggers the automation when an incident is delegated
Try it → Instant
Incident is escalated in PagerDuty
Triggers the automation when an incident is escalated
Try it → Instant
Incident is unacknowledged in PagerDuty
Triggers the automation when any incident remains unacknowledged
Try it → Instant
Incident is resolved in PagerDuty
Triggers the automation when an incident is resolved
Try it → Instant
Incident is assigned to user in PagerDuty
Triggers the automation when an incident is assigned to a user
Try it → What can you automate with MessageBird + PagerDuty?
Streamline your communication and incident management with reliable, automated workflows.
⚡
Send SMS alerts for every new incident
Trigger an automated MessageBird SMS the moment an incident is created in PagerDuty. Ensure on-call engineers never miss a critical alert.
📝
Capture every incident note and field
Map all submitted troubleshooting notes and custom incident fields into your downstream tools instead of only basic titles.
📣
Notify the right person immediately
Dispatch voice messages and SMS alerts instantly when high-priority incidents occur, keeping response teams informed around the clock.
🔀
Route workflows based on incident urgency
Execute different actions depending on whether a PagerDuty incident is marked high or low urgency, ensuring appropriate escalation.
🔄
Keep destination systems up to date
Automatically update ticket statuses, issues, and tracking records as incidents move from triggered to acknowledged.
🔍
Add or update records without duplicates
Search existing contacts and tickets before creating new entries, keeping your databases clean and organized.
✅
Handle later resolution and status changes
Trigger confirmation messages and close tracking records automatically when a PagerDuty incident is resolved.
🔗
Extend your flow to Slack and other tools
Connect your core incident pair with Slack to broadcast resolution updates across team communication channels.
And much more...
Who is MessageBird + PagerDuty integration for?
Teams managing critical uptime and communication workflows connect these systems to eliminate manual delays and ensure rapid incident response.
Performance analysts
Incident commanders
Customer success managers
Support team leads
On-call engineers
Compliance auditors
📈
Performance analysts
You're tracking incident metrics and response times across systems, but your reports only update when someone manually exports records, so the incident counts you're reviewing are always hours behind — automating both apps means every new incident logs instantly and your data stays current.
🚨
Incident commanders
You need to act fast when infrastructure failures occur, and you find out about escalations too late because manual paging takes precious minutes — with this integration, every critical alert triggers an immediate SMS and voice notification so response times drop instantly.
🤝
Customer success managers
You answer to clients who want immediate status updates during outages, but status records lag behind actual resolution steps — connecting these apps means resolved incidents instantly trigger confirmation messages and status logs without manual copying.
🎧
Support team leads
The volume of alerts is too high for anyone to keep up by hand, leading to missed notifications and delayed ticket creation — automating both apps means every incoming incident automatically generates tickets and SMS alerts across your team.
⚙️
On-call engineers
You own the next technical step in resolving downtime and depend on upstream alerts to reach your phone immediately — this integration means every triggered incident reaches your mobile device instantly via SMS and voice channels.
📋
Compliance auditors
You need a reliable audit history of all infrastructure alerts, but manual tracking leaves noticeable gaps in incident timelines — automating both apps means every ticket, note, and resolution event records accurately without missing entries.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate MessageBird + PagerDuty
Build and manage your MessageBird + PagerDuty automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect MessageBird + PagerDuty with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect MessageBird to PagerDuty?
You can connect MessageBird to PagerDuty instantly using 1-click workflows on Integrately. Choose a ready-made template or ask Integrately AI to set up your custom automation connecting MessageBird, PagerDuty, and apps like Slack, Zendesk, or Jira Software Cloud.
Can I automatically send SMS alerts when a PagerDuty incident is triggered?
Can I connect MessageBird, PagerDuty, and Slack?
What is a good Zapier alternative for MessageBird and PagerDuty?
How do MessageBird actions work in this integration?
How do PagerDuty triggers start my workflows?
Do I need coding skills to automate MessageBird and PagerDuty?
Is the MessageBird and PagerDuty integration free?
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