MessageBird + Slack Integration

Integrate MessageBird to Slack in one click, or tell Integrately AI how you want each message handled. Receive your Slack direct messages, trigger an SMS in MessageBird, create a contact, and notify your team.

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1.
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
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2.
  • MessageBird
    Send SMS in MessageBird
  • MessageBird
    Create Contact in MessageBird
  • MessageBird
    Add contact to group in MessageBird
  • MessageBird
    Send Voice Message in MessageBird
  • Slack
    Search user in Slack
  • Slack
    Get thread messages in Slack
  • Slack
    Send channel message in Slack
  • Slack
    Send direct message in Slack
  • Slack
    Send private channel message in Slack
  • Slack
    Reply to channel message in Slack
  • Slack
    Search message in Slack
  • Slack
    Invite user to channel in Slack
  • Slack
    Search user by email in Slack
  • Slack
    Update profile in Slack
  • Slack
    Create channel in Slack
  • Slack
    Set channel topic in Slack
  • Slack
    Get user by id in Slack
  • Slack
    Set status in Slack
  • Slack
    Get Message Permalink in Slack
  • Slack
    Add reminder in Slack

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Ready Workflows Ready Workflows for MessageBird + Slack Integration

Send SMS messages, create contacts, add group members, and track communications, all in just one click.

Most popular automationmost-popular-automations
Slack + MessageBird Integration

Send message from MessageBird for new message received in Slack

There are many reasons why you would want to send an message in MessageBird when a text message is received in Slack.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your MessageBird + Slack flow

Capture incoming customer data across your helpdesk and CRM, notify your team instantly, and keep your communication logs updated. Pick a combination and activate it in one click.

MessageBird
Slack
+
ZendeskZendesk (4)
+
FreshdeskFreshdesk (4)
+
HubSpotHubSpot (4)
+
SalesforceSalesforce (4)
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (4)
Z
M
S
When a Zendesk ticket is created, create a contact in MessageBird and notify your support channel in Slack.
New Zendesk tickets instantly create a contact in MessageBird and alert your support team in Slack, eliminating manual entry.
Z
M
S
When a Zendesk ticket is updated, send an SMS in MessageBird and post the update in Slack.
Keep your customers and team informed by sending a MessageBird SMS and a Slack notification whenever a Zendesk ticket updates.
Z
M
S
When a Zendesk ticket is solved, add the contact to group in MessageBird and post the resolution in Slack.
Add resolved contacts to specific MessageBird groups and announce the closure in Slack automatically.
Z
M
S
Use Claude to summarise every new Zendesk ticket, send an SMS in MessageBird with the summary, and post the brief in Slack.
Claude generates a concise brief of every new Zendesk ticket, triggering a MessageBird SMS and a Slack notification.

Supported triggers and actions for MessageBird and Slack

Mix and match to build the exact automation you need

MessageBird
MessageBird Triggers & Actions
No trigger is available
Send SMS in MessageBird
Sends a text message to particular recipients
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Create Contact in MessageBird
Adds a new contact to the database
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Add contact to group in MessageBird
Updates contact group membership
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Send Voice Message in MessageBird
Sends a voice message to a designated recipient
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Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
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Reaction is added in Slack
Triggers the automation when someone reacts to any message
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Channel is created in Slack
Triggers the automation when a new channel is created
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Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
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Get thread messages in Slack
Retrieves messages in a specific thread
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Send channel message in Slack
Sends a channel message
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Send direct message in Slack
Sends a private message to a recipient
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Send private channel message in Slack
Sends a private message to a channel
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Reply to channel message in Slack
Replies to a channel message
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Search message in Slack
Searches for a message
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Invite user to channel in Slack
Sends an invitation to a user to join a channel
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Search user by email in Slack
Retrieves user information based on their email address
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Update profile in Slack
Updates the user's profile
Try it →
Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
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Set status in Slack
Sets the status
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Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
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Add reminder in Slack
Schedule and set reminder for a date and time
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What can you automate with MessageBird + Slack?

Streamline your global communications and team messaging with automated workflows designed for speed and reliability.

What you can automate?
🚀
Automate instant communication workflows
Trigger MessageBird SMS and voice messages automatically whenever activity occurs in Slack, ensuring seamless coordination across your entire organization.
📋
Capture every submitted contact detail
Map all incoming contact attributes from message triggers directly into your MessageBird contact lists instead of handling records manually.
🔔
Alert the right team member instantly
Route critical customer messages and updates directly to specific Slack channels so the appropriate department can respond without delay.
🔀
Route communications based on submitted fields
Direct your MessageBird SMS campaigns and Slack notifications down different paths depending on the specific tags or content received.
🔄
Keep your communication logs updated
Automatically update contact groups and status records across your systems whenever customer interactions occur.
🛡️
Create contacts without generating duplicates
Check existing database entries before creating new MessageBird contacts or updating group memberships.
⏱️
Handle later status changes smoothly
Automate follow-up messages and team notifications when customer tickets or support cases reach final resolution stages.
🔗
Extend your workflow to HubSpot
Connect MessageBird and Slack with HubSpot to create a unified ecosystem that synchronizes your CRM records and team alerts.
And much more...

Who is MessageBird + Slack integration for?

Teams managing global communication channels and internal messaging rely on this integration to eliminate manual coordination and keep operations aligned.

Operations Managers
Operations Managers
Customer Support Leads
Customer Support Leads
Account Executives
Account Executives
Support Supervisors
Support Supervisors
Sales Representatives
Sales Representatives
Data Coordinators
Data Coordinators
📈
Operations Managers
You're tracking daily message logs and dispatch updates by hand, but manual reporting delays your team's reaction time and leaves blind spots in your communication history — with this integration, every trigger updates your logs instantly and your data stays accurate.
⚡
Customer Support Leads
You need to act fast on incoming client requests, but switching between channels causes missed alerts and sluggish response times — this integration means every inbound message triggers immediate SMS outreach and instant team notifications.
🤝
Account Executives
You answer to clients who expect immediate updates on communication campaigns, but manual logging leaves stakeholders waiting for progress reports — automating both apps means every interaction is recorded and announced in real time.
📊
Support Supervisors
The volume of inbound messages is too high for anyone to keep up by hand, leading to lost contacts and incomplete outreach histories — connecting these apps means every contact is created and grouped without manual effort.
🔄
Sales Representatives
You own the follow-up step and depend on upstream alerts to reach out to leads, but delayed notifications cause prospects to go cold — with this integration, every new interaction triggers immediate team alerts so you can engage right away.
🗂️
Data Coordinators
You need a reliable communication history and keep finding gaps caused by manual copy-pasting between platforms — automating MessageBird and Slack means your contact databases and team channels stay fully synchronized.
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Why choose Integrately to automate MessageBird + Slack

Build and manage your MessageBird + Slack automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect MessageBird + Slack with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
Connect MessageBird + Slack Now arrow right
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Frequently Asked Questions

How do I connect MessageBird to Slack?
Frequently Asked Questions
You can connect MessageBird to Slack in 1-click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking Zendesk, Freshdesk, HubSpot, and Gmail.
Can I trigger MessageBird SMS messages from Slack events automatically?
Frequently Asked Questions
Can I connect MessageBird, Slack, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for MessageBird and Slack?
Frequently Asked Questions
How are MessageBird contacts managed in this integration?
Frequently Asked Questions
How do Slack channel notifications work with MessageBird?
Frequently Asked Questions
Do I need coding skills to automate MessageBird and Slack?
Frequently Asked Questions
Is the MessageBird and Slack integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect MessageBird or Slack With 1500+ Other Apps

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