MessageBird + WATI Integration

Integrate MessageBird to WATI in one click, or tell Integrately AI how you want each contact handled. Notify customers instantly, update contact records, send voice messages, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • MessageBird
    Send SMS in MessageBird
  • MessageBird
    Create Contact in MessageBird
  • MessageBird
    Add contact to group in MessageBird
  • MessageBird
    Send Voice Message in MessageBird
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for MessageBird + WATI Integration

Send SMS updates for received messages, add new contacts to groups, update contact attributes, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
WATI + MessageBird Integration

Send message from MessageBird for new message received in WATI

There are many reasons why you would want to send an message in MessageBird when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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WATI + MessageBird Integration

Create MessageBird contact for new WATI contact

If you're using WATI to manage your sales leads, it's important to also use MessageBird to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in WATI, a corresponding contact will automatically be created in MessageBird.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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WATI + MessageBird Integration

Send MessageBird message for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a message through MessageBird letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - MessageBird integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your MessageBird + WATI flow

Sync your WhatsApp communications with CRM records, support tickets, and marketing lists once your messaging flows finish. Pick a combination and activate it in one click.

MessageBird
WATI
+
ShopifyShopify (8)
+
HubSpotHubSpot (8)
+
ZendeskZendesk (8)
+
MailchimpMailchimp (8)
+
CalendlyCalendly (8)
+
Google SheetsGoogle Sheets (8)
S
W
M
Send a template message in WATI and an SMS in MessageBird when a new Shopify order is created.
New Shopify orders instantly trigger customer updates in WATI and SMS notifications in MessageBird, removing manual messaging delays.
W
S
M
Create a Shopify customer and a MessageBird contact when a contact is created in WATI.
WATI contacts become Shopify customers and MessageBird contacts automatically, keeping your databases synchronized.
S
W
M
Update WATI contact attributes and add a MessageBird group member when a Shopify order is fulfilled.
Fulfilled Shopify orders update WATI contact attributes and add the buyer to a MessageBird group for post-purchase updates.
W
S
M
Create a Shopify draft order and send a MessageBird SMS when a message is received in WATI.
Incoming WATI messages generate Shopify draft orders and MessageBird SMS follow-ups for quick quote generation.
S
W
M
If a Shopify customer is VIP, send a WATI session message and a MessageBird voice message.
VIP Shopify customers receive priority WATI session messages and MessageBird voice updates instantly.
S
W
M
Update WATI contact attributes and add a MessageBird group member when a Shopify order is cancelled.
Cancelled Shopify orders update WATI attributes and move MessageBird contacts to a retention group.
S
C
W
M
Use Claude to summarise Shopify order notes, send a WATI template message, and send a MessageBird SMS.
Claude summarises Shopify order notes before WATI sends a template message and MessageBird sends an SMS.
S
W
M
H
Send a WATI template message and a MessageBird SMS, then create a HubSpot contact when a Shopify refund is issued.
Refunded Shopify orders trigger WATI messages, MessageBird SMS alerts, and HubSpot contact creation.

Supported triggers and actions for MessageBird and WATI

Mix and match to build the exact automation you need

MessageBird
MessageBird Triggers & Actions
No trigger is available
Send SMS in MessageBird
Sends a text message to particular recipients
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Create Contact in MessageBird
Adds a new contact to the database
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Add contact to group in MessageBird
Updates contact group membership
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Send Voice Message in MessageBird
Sends a voice message to a designated recipient
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
Try it →
Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it →
Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
Try it →
Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with MessageBird + WATI?

Streamline global communication and WhatsApp customer service with powerful, ready-to-use automated workflows.

What you can automate?
💬
Sync WhatsApp and SMS communications instantly
Trigger automated MessageBird SMS messages whenever a message is received or a contact is created in WATI, ensuring customers receive immediate multi-channel updates.
📋
Capture every submitted contact attribute
Map available WATI contact details and incoming message payloads into detailed MessageBird contact profiles instead of basic summaries.
🔔
Alert the right team member immediately
Notify designated staff via SMS or WhatsApp session messages the moment an important customer reply or support event arrives.
🔀
Route messages based on submitted fields
Send different template messages or voice updates depending on customer tier, priority, or specific message content submitted.
🔄
Keep contact records updated automatically
Modify contact attributes and group memberships in WATI and MessageBird dynamically as customer interactions progress.
👥
Add or update contacts without duplicates
Check existing records before creating new contact entries in MessageBird and WATI, keeping your communication database clean.
📌
Handle later status changes and delivery updates
Trigger automated follow-up workflows when messages are read, delivered, or when replies are received from customers.
🔗
Extend your workflow to external apps
Connect your messaging pair with HubSpot, Google Sheets, or Zendesk to log interactions and trigger multi-app business processes.
And much more...

Who is MessageBird + WATI integration for?

Customer support managers, marketing coordinators, and sales reps use this integration to unify WhatsApp and SMS messaging workflows without manual data entry.

Data analysts and operations leads
Data analysts and operations leads
Customer support managers
Customer support managers
Client success account leads
Client success account leads
High-volume sales teams
High-volume sales teams
Handoff coordinators
Handoff coordinators
Compliance officers
Compliance officers
📈
Data analysts and operations leads
You're compiling messaging campaign metrics across multiple dashboards, but your tracking reports only update when someone manually exports delivery logs, so the metrics you're reporting on are always a few hours behind — this integration means every delivery event and message status update syncs instantly and your reports stay current.
Customer support managers
You manage incoming support queries on WhatsApp, but you find out about urgent customer escalations too late because agents are bogged down copy-pasting chat histories between platforms — automating both apps means every incoming message triggers instant notifications and your team responds without delay.
🤝
Client success account leads
You answer to external stakeholders who want to see real-time communication logs, but assembling progress updates requires manual status checks across your messaging tools — with this integration, every customer interaction is logged automatically and your stakeholder reports are always ready.
📊
High-volume sales teams
The message volume from prospective buyers is too high for anyone to keep up with by hand, leading to missed follow-ups and lost pipeline opportunities — this integration means every new contact triggers instant automated outreach and your pipeline moves smoothly.
🔄
Handoff coordinators
You own the post-sale onboarding stage and depend on someone upstream to manually notify you when a WhatsApp conversation closes, causing unnecessary onboarding delays — connecting these apps means every closed chat instantly initiates your onboarding sequence without manual handoffs.
🗂️
Compliance officers
You need a reliable communication history for auditing purposes, but you keep finding gaps in conversation logs caused by manual data entry oversights — automating both apps means every message event is recorded accurately and your audit trail remains complete.
Our team

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Why choose Integrately to automate MessageBird + WATI

Build and manage your MessageBird + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect MessageBird + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Automation is ready
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Frequently Asked Questions

How do I connect MessageBird to WATI?
Frequently Asked Questions
You can connect MessageBird to WATI in 1-click using ready-made workflows on Integrately, or use Integrately AI to build custom multi-step automations connecting with tools like Shopify, HubSpot, and Google Sheets.
Can I automatically send an SMS in MessageBird when a WATI message is received?
Frequently Asked Questions
Can I connect MessageBird, WATI, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for MessageBird and WATI?
Frequently Asked Questions
How are contact attributes updated between MessageBird and WATI?
Frequently Asked Questions
Can I add contacts to groups automatically?
Frequently Asked Questions
Do I need coding skills to automate MessageBird and WATI?
Frequently Asked Questions
Is the MessageBird and WATI integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect MessageBird or WATI With 1500+ Other Apps

MessageBird
Popular MessageBird Integrations
Connect MessageBird to CRMs, email marketing tools, and analytics platforms to scale your global messaging campaigns.
WATI
Popular WATI Integrations
Sync WATI with customer support desks, database tools, and payment gateways to streamline WhatsApp operations.
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WATI Integrations arrow right
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