Microsoft Dynamics 365 Business Central + Trengo Integration
Integrate Microsoft Dynamics 365 Business Central (Beta to Trengo in one click, or tell Integrately AI how you want each record handled. Sync records to contacts, log updates, alert your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Record is updated in Microsoft Dynamics 365 Business Central- Record is created in Microsoft Dynamics 365 Business Central
New inbound message is added in Trengo Instant- New outbound message is added in Trengo Instant
- New internal note is added in Trengo Instant
- Phone call is missed in Trengo Instant
- Phone call is ended in Trengo Instant
- Phone call is started in Trengo Instant
- Ticket is assigned in Trengo Instant
- Ticket is closed in Trengo Instant
- Ticket is reopened in Trengo Instant
- Ticket marked as spam in Trengo Instant
- Ticket unmarked as spam in Trengo Instant
- Ticket label is added in Trengo Instant
2.
- Update record in Microsoft Dynamics 365 Business Central
- Create record in Microsoft Dynamics 365 Business Central
- Search record in Microsoft Dynamics 365 Business Central
- Add comment on ticket in Trengo
- Send a message in Trengo
- Send a WhatsApp message template in Trengo
- Send message to ticket in Trengo
- Send media message to ticket in Trengo
- Create a ticket in Trengo
- Reopen a ticket in Trengo
- Attach a label in Trengo
- Assign a ticket in Trengo
- Close ticket in Trengo
- Mark ticket as spam in Trengo
- Unmark ticket as spam in Trengo
- Mark a ticket as favorite in Trengo
- Unmark a ticket as favorite in Trengo
- Create a user in Trengo
- Log a phone call in Trengo
- Create contact in Trengo
- Search contact in Trengo
- Get contact by ID in Trengo
- Update contact in Trengo
- Delete contact in Trengo
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Ready Workflows for Microsoft Dynamics 365 Business Central + Trengo Integration
Sync records, capture customer interactions, update profiles, alert your team, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Microsoft Dynamics 365 Business Central (Beta + Trengo flow
Extend your automation with accounting, CRM, support, and messaging tools for complete operational visibility. Pick a combination and activate it in one click.
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Shopify (8)
Shopify (8) +
HubSpot (8)
HubSpot (8) +
Zendesk (8)
Zendesk (8) +
Gmail (8)
Gmail (8) +
Slack (8)
Slack (8) +
Stripe (8)
Stripe (8) S
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Add every new Shopify order to Microsoft Dynamics 365 Business Central (Beta, and create a ticket in Trengo.
New Shopify orders instantly create a record in Microsoft Dynamics 365 Business Central (Beta and open a ticket in Trengo, eliminating manual data entry.
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When a new Shopify customer is added, create a record in Microsoft Dynamics 365 Business Central (Beta and send a message in Trengo.
Keep customer records updated across Microsoft Dynamics 365 Business Central (Beta and Trengo the moment someone registers on Shopify.
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When a Shopify order is fulfilled, update the record in Microsoft Dynamics 365 Business Central (Beta and close the ticket in Trengo.
Order fulfillment updates Microsoft Dynamics 365 Business Central (Beta records and closes the corresponding Trengo ticket automatically.
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Create a Microsoft Dynamics 365 Business Central (Beta record for every new Shopify product, and add a user in Trengo.
Product catalog additions instantly update Microsoft Dynamics 365 Business Central (Beta and configure Trengo users.
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If a Shopify order exceeds $500, create a Microsoft Dynamics 365 Business Central (Beta record and assign a Trengo ticket.
High-value Shopify orders trigger priority record creation in Microsoft Dynamics 365 Business Central (Beta and route Trengo tickets accordingly.
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When a Shopify order is cancelled, update the Microsoft Dynamics 365 Business Central (Beta record and mark the Trengo ticket as spam.
Cancelled Shopify orders automatically update Microsoft Dynamics 365 Business Central (Beta records and mark Trengo tickets.
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Use Claude to analyse every new Shopify review, create a Microsoft Dynamics 365 Business Central (Beta record, and add a comment in Trengo.
AI analyses Shopify feedback before updating Microsoft Dynamics 365 Business Central (Beta records and commenting in Trengo.
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When a Shopify order is placed, create a Microsoft Dynamics 365 Business Central (Beta record, create a Trengo ticket, and create an Asana task.
Orders trigger Microsoft Dynamics 365 Business Central (Beta records, Trengo tickets, and Asana fulfillment tasks simultaneously.
Supported triggers and actions for Microsoft Dynamics 365 Business Central and Trengo
Mix and match to build the exact automation you need
Microsoft Dynamics 365 Business Central Triggers & Actions
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
Try it → Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
Try it → Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
Try it → Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
Try it → Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
Try it → Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
Try it → Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
Try it → What can you automate with Microsoft Dynamics 365 Business Central (Beta + Trengo?
Streamline your business management and customer communications with ready-made workflows for every operational need.
🔄
Synchronise records and customer messages
Automatically create contacts and tickets in Trengo whenever a new record is created in Microsoft Dynamics 365 Business Central (Beta, keeping your customer communication and ERP systems in complete harmony.
📋
Capture every submitted field and detail
Map all available record fields from Microsoft Dynamics 365 Business Central (Beta directly into Trengo tickets and notes, ensuring your team never misses critical customer information.
🔔
Alert your team the moment it happens
Trigger instant internal notifications in Trengo whenever business data updates in Microsoft Dynamics 365 Business Central (Beta, ensuring support and sales teams stay aligned.
🔀
Route records based on submitted data
Apply conditional rules to route records and assign Trengo tickets differently depending on specific field values and customer criteria.
✏️
Keep records updated as status changes
Automatically update Microsoft Dynamics 365 Business Central (Beta records whenever Trengo tickets are closed, solved, or reassigned by your support staff.
🔍
Search and update instead of duplicating
Search for existing records in Microsoft Dynamics 365 Business Central (Beta before creating new entries, preventing duplicate data and keeping databases clean.
🏷️
Handle later status changes and tags
Attach labels, mark items as spam, or update statuses in Trengo when business records undergo key lifecycle shifts.
🔌
Extend your workflow to external apps
Connect your core automation with tools like Slack or HubSpot to notify teams or create tasks across your entire software stack.
And much more...
Who is Microsoft Dynamics 365 Business Central (Beta + Trengo integration for?
Connecting Microsoft Dynamics 365 Business Central (Beta and Trengo helps financial, sales, and support teams eliminate manual data entry and keep customer records perfectly synchronised across platforms.
Operations Managers
Support Team Leads
Account Managers
Customer Success Specialists
Sales Representatives
Finance Analysts
📈
Operations Managers
You rely on Microsoft Dynamics 365 Business Central (Beta for operational reporting, but manual data exports leave your metrics outdated — this integration means every record syncs instantly and your dashboards stay current.
🚨
Support Team Leads
You need to act on customer communications immediately in Trengo, but delayed handoffs leave you finding out about issues too late — automating both apps means tickets open instantly and response times improve.
🤝
Account Managers
You answer to clients who expect real-time progress updates, but disconnected tools make tracking difficult — connecting these apps means client communication and business records stay perfectly aligned.
⚡
Customer Success Specialists
You handle high message and ticket volumes in Trengo that make manual record keeping impossible — with this integration, contact data and business records update automatically without manual effort.
🎯
Sales Representatives
You depend on upstream data handoffs from business systems to initiate follow-ups, but delays stall your pipeline — this integration means your pipeline moves forward the moment a record is created.
📊
Finance Analysts
You need a reliable audit history in Microsoft Dynamics 365 Business Central (Beta, but manual entry leads to recurring data gaps — automating both apps means every transaction and communication is logged accurately.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Microsoft Dynamics 365 Business Central + Trengo
Build and manage your Microsoft Dynamics 365 Business Central + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Microsoft Dynamics 365 Business Central + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect Microsoft Dynamics 365 Business Central + Trengo Now 
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Frequently Asked Questions
How do I connect Microsoft Dynamics 365 Business Central (Beta to Trengo?
You can connect Microsoft Dynamics 365 Business Central (Beta to Trengo in 1 click using ready templates or ask Integrately AI to build the automation for you. It takes seconds to link your accounts alongside tools like HubSpot, Slack, and Zendesk.
Can I automatically create Trengo contacts from Microsoft Dynamics 365 Business Central (Beta records?
Can I connect Microsoft Dynamics 365 Business Central (Beta, Trengo, and Shopify?
What is a good Zapier alternative for Microsoft Dynamics 365 Business Central (Beta and Trengo?
How are records handled between Microsoft Dynamics 365 Business Central (Beta and Trengo?
Can I manage support tickets in Trengo based on Microsoft Dynamics 365 Business Central (Beta updates?
Do I need coding skills to automate Microsoft Dynamics 365 Business Central (Beta and Trengo?
Is the Microsoft Dynamics 365 Business Central (Beta and Trengo integration free?
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