Microsoft Dynamics 365 CRM + Orbit Integration

Integrate Microsoft Dynamics 365 CRM to Orbit in one click, or tell Integrately AI how you want each contact handled. Sync community data, update your CRM, alert your team, and track member growth automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Orbit
    New Activity in Orbit
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Orbit
    Create Member in Orbit
  • Orbit
    Update Member in Orbit
  • Orbit
    Get Member in Orbit
  • Orbit
    Get Member by Identity in Orbit
  • Orbit
    Create Member Note in Orbit
  • Orbit
    Create Activity in Orbit

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + Orbit Integration

Capture community activities, sync new contacts, keep member profiles updated, alert your team, and track engagement, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + Orbit Integration

Create Orbit contact for new Microsoft Dynamics 365 CRM contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Dynamics 365 CRM - Orbit integration, anytime a new Microsoft Dynamics 365 CRM contact is created, an Orbit contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your Microsoft Dynamics 365 CRM + Orbit flow

Bring in communication, marketing, scheduling, and analytics tools to keep your community and CRM aligned. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Orbit
+
SlackSlack (4)
+
LinkedInLinkedIn (3)
+
MailchimpMailchimp (3)
+
CalendlyCalendly (3)
+
ZoomZoom (3)
+
Google SheetsGoogle Sheets (3)
M
O
S
Create a member in Orbit when a contact is created in Microsoft Dynamics 365 CRM, and notify your sales team on Slack
New Microsoft Dynamics 365 CRM contacts immediately appear in Orbit as community members while your sales channel gets notified on Slack.
O
M
S
When a new activity occurs in Orbit, update the matching contact in Microsoft Dynamics 365 CRM and alert your team in Slack
Orbit community activities update your Microsoft Dynamics 365 CRM contacts instantly and notify your team on Slack.
M
O
S
When a contact is updated in Microsoft Dynamics 365 CRM, update the member in Orbit and post the status in Slack
Microsoft Dynamics 365 CRM contact updates reflect in Orbit right away and announce the change in Slack.
M
C
O
S
Use ChatGPT to summarise new Microsoft Dynamics 365 CRM contact notes, create the member in Orbit, and post the brief in Slack
ChatGPT generates member briefs from Microsoft Dynamics 365 CRM notes before creating an Orbit profile and notifying Slack.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Orbit

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Orbit
Orbit Triggers & Actions
New Activity in Orbit
Triggers the automation when a new activity occurs
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Create Member in Orbit
Adds a new member to the system
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Update Member in Orbit
Updates a member's information
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Get Member in Orbit
Retrieves member information
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Get Member by Identity in Orbit
Retrieves member information based on a particular identity
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Create Member Note in Orbit
Adds a note to a member
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Create Activity in Orbit
Generates a new activity or task
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What can you automate with Microsoft Dynamics 365 CRM + Orbit?

Streamline your community management and CRM workflows by connecting every contact event and activity automatically.

What you can automate?
🔄
Sync new contacts into community profiles
Create a member in Orbit automatically whenever a new contact is created in Microsoft Dynamics 365 CRM. Your community platform stays updated with every new customer relationship.
📋
Capture every submitted contact field
Map all available contact details and custom fields from Microsoft Dynamics 365 CRM into your Orbit member profiles instead of just basic names and emails.
🔔
Alert your team instantly on new activity
Notify your community or sales team the moment a new contact is added or community activity occurs, ensuring rapid response times.
🔀
Route records based on submitted attributes
Apply conditional rules to handle high-value enterprise contacts differently from standard submissions, directing them to specialized workflows.
✏️
Keep records updated as details change
Synchronise contact modifications across both platforms automatically so your CRM and community database always reflect the latest information.
🔍
Prevent duplicate records automatically
Search existing profiles before creating new entries to ensure clean data management across your Microsoft Dynamics 365 CRM and Orbit accounts.
📊
Handle later community status changes
Trigger automated workflows when member activity levels shift or when CRM opportunities are updated, keeping engagement tracking accurate.
📈
Extend your flow into Google Sheets
Log every synced contact and community activity into Google Sheets automatically for backup reporting and detailed analysis.
And much more...

Who is Microsoft Dynamics 365 CRM + Orbit integration for?

Connecting Microsoft Dynamics 365 CRM and Orbit streamlines community tracking and contact management for teams managing member growth and customer relationships.

Performance analysts
Performance analysts
Sales representatives
Sales representatives
Client success managers
Client success managers
Community managers
Community managers
Operations coordinators
Operations coordinators
CRM administrators
CRM administrators
📈
Performance analysts
You're compiling community growth metrics across platforms but your tracking records only update when someone manually exports contacts, so the engagement numbers you're reporting against are always delayed — with this integration, every new contact lands in your community platform instantly and your data stays current.
Sales representatives
You need to act fast on new customer inquiries, but contact details take hours to move between your CRM and community tools, so you find out about high-intent leads too late — with this integration, every new contact record is created instantly and your team can follow up immediately.
🤝
Client success managers
You answer to stakeholders who want to see live engagement progress, but manual data syncing leaves gaps in your reports, so demonstrating community ROI is unnecessarily difficult — with this integration, every activity and contact update is recorded automatically and your stakeholder reports reflect real-time results.
💬
Community managers
The volume of member sign-ups and interactions is too high for anyone to keep up with by hand, so community profiles quickly fall out of sync with your customer database — with this integration, every member profile and activity is synchronized automatically and your workflow runs without manual intervention.
⚙️
Operations coordinators
You own the handoff between customer relationship management and community engagement, but relying on manual data transfers causes bottlenecks across departments — with this integration, records flow seamlessly between systems and your operational handoffs happen without delay.
🗂️
CRM administrators
You need a reliable history of all community interactions and keep finding gaps in your database due to missed manual updates — with this integration, every contact and activity is logged accurately and your system maintains a complete audit trail.
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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Orbit

Build and manage your Microsoft Dynamics 365 CRM + Orbit automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Orbit with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Orbit?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to Orbit in 1-click using ready-made templates on Integrately. Alternatively, you can use Integrately AI to build custom workflows linking your CRM and community platform with apps like Slack and Google Sheets.
Can I automatically sync new Microsoft Dynamics 365 CRM contacts to Orbit?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, Orbit, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Orbit?
Frequently Asked Questions
How are contacts handled between Microsoft Dynamics 365 CRM and Orbit?
Frequently Asked Questions
Can community activities in Orbit update Microsoft Dynamics 365 CRM records?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Dynamics 365 CRM and Orbit?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and Orbit integration free?
Frequently Asked Questions
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