Microsoft Dynamics 365 CRM + Pardot Integration

Integrate Microsoft Dynamics 365 CRM to Pardot in one click, or tell Integrately AI how you want each lead handled. Capture prospects, sync contacts, update lists, and track campaign engagement automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Pardot
    Prospect is created in Pardot
Arrow Right
2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Pardot
    Create prospect in Pardot
  • Pardot
    Search prospect in Pardot
  • Pardot
    Update prospect in Pardot
  • Pardot
    Add prospect to list in Pardot

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + Pardot Integration

Capture leads, sync prospects, update lists, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + Pardot Integration

Create Pardot prospect for new Microsoft Dynamics 365 CRM contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Dynamics 365 CRM - Pardot integration, anytime a new Microsoft Dynamics 365 CRM contact is created, an Pardot prospect should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Pardot + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new Pardot prospect

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Pardot - Microsoft Dynamics 365 CRM integration, anytime a new Pardot prospect is created, an Microsoft Dynamics 365 CRM contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your Microsoft Dynamics 365 CRM + Pardot flow

Extend your marketing and CRM automation with messaging, support, scheduling, and ad platforms. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Pardot
+
Microsoft OutlookMicrosoft Outlook (3)
+
SlackSlack (3)
+
ZoomZoom (3)
+
LinkedIn AdsLinkedIn Ads (3)
+
CalendlyCalendly (3)
+
ZendeskZendesk (3)
M
P
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Create a Pardot prospect when a Microsoft Dynamics 365 CRM lead is created, and send a welcome email in Microsoft Outlook
New Microsoft Dynamics 365 CRM leads automatically generate Pardot prospects while Microsoft Outlook sends an introductory email without manual copying.
M
P
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When a Microsoft Dynamics 365 CRM contact is updated, update the Pardot prospect and send a notification in Microsoft Outlook
Keep marketing records current by updating Pardot prospects whenever Microsoft Dynamics 365 CRM contacts change, accompanied by an Outlook email alert.
M
P
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Add Microsoft Dynamics 365 CRM leads to Pardot as prospects, and schedule follow-ups using Microsoft Outlook calendar events
New Microsoft Dynamics 365 CRM leads become Pardot prospects instantly while Microsoft Outlook books your team calendar automatically.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Pardot

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Pardot
Pardot Triggers & Actions
Prospect is created in Pardot
Triggers the automation when a new prospect is added
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Create prospect in Pardot
Generates a new porspect
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Search prospect in Pardot
Searches for a particular prospect
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Update prospect in Pardot
Updates prospect details with new information
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Add prospect to list in Pardot
Adds a new potential client in a list
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What can you automate with Microsoft Dynamics 365 CRM + Pardot?

Streamline your lead management and marketing campaigns with powerful automated workflows between Microsoft Dynamics 365 CRM and Pardot.

What you can automate?
🔄
Sync new leads into Pardot instantly
Automatically create a Pardot prospect the moment a new lead is created in Microsoft Dynamics 365 CRM. Eliminate manual data entry and speed up your sales cycle.
📋
Capture every submitted contact detail
Map all available contact fields between Microsoft Dynamics 365 CRM and Pardot instead of just names and emails. Your marketing lists remain detailed and actionable.
🔔
Alert your team the moment a prospect converts
Trigger instant team notifications in your messaging app whenever a new prospect is successfully created or updated across your core platforms.
🔀
Route records based on submitted field values
Send prospects to specific marketing lists or trigger tailored follow-up sequences depending on criteria submitted in Microsoft Dynamics 365 CRM.
✏️
Keep prospect records updated in real time
Whenever contact details or account information change in Microsoft Dynamics 365 CRM, automatically update the matching Pardot prospect.
🔍
Search and update instead of creating duplicates
Check if a prospect already exists in Pardot before writing new data, preventing duplicate records and keeping your database clean.
📌
Handle later status changes and stage updates
Automate workflows for opportunities, quotes, or support cases as they move through different stages in Microsoft Dynamics 365 CRM.
🔌
Extend your workflow to messaging apps like Slack
Connect Microsoft Dynamics 365 CRM and Pardot to Slack, Microsoft Outlook, or Zoom to keep your entire team informed of every pipeline movement.
And much more...

Who is Microsoft Dynamics 365 CRM + Pardot integration for?

Sales and marketing professionals rely on Microsoft Dynamics 365 CRM and Pardot to manage pipelines, but manual lead handoffs slow down conversion cycles.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Account managers
Account managers
Demand generation teams
Demand generation teams
Sales operations specialists
Sales operations specialists
RevOps managers
RevOps managers
📈
Performance marketers
You're running campaigns across multiple channels but your marketing platform only updates when someone manually exports records, so the lead counts you're optimising against are always outdated — connecting these apps means every new lead lands in Pardot instantly and your campaign data stays current.
Sales development reps
You need to reach out to inbound leads immediately, but finding them in Microsoft Dynamics 365 CRM after they arrive in Pardot takes too long, so your response times suffer — automating both apps means every prospect appears in your CRM the second they convert so you can engage right away.
🤝
Account managers
You answer to clients who want to see campaign and pipeline progress, but compiling data from separate systems takes hours every week — integrating these apps means your CRM and marketing metrics stay perfectly aligned without manual reporting effort.
📊
Demand generation teams
The volume of incoming leads is too high for anyone to keep up by hand, leading to missed prospects and untracked submissions — with this integration, every new submission is captured and processed into Pardot automatically.
🎯
Sales operations specialists
You own the handoff between marketing campaigns and sales pipelines, but missing data fields break your routing rules — automating both apps means every contact detail transfers correctly on the first try.
🗂️
RevOps managers
You need a reliable customer history across all platforms, but keep finding gaps where records failed to sync between systems — this integration means your database remains complete and trustworthy.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Pardot

Build and manage your Microsoft Dynamics 365 CRM + Pardot automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Pardot with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Pardot?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to Pardot instantly using 1-click workflows on Integrately. Choose from ready-made automation templates or ask Integrately AI to build custom flows connecting Microsoft Dynamics 365 CRM, Pardot, and apps like Slack or Microsoft Outlook.
Can I automatically create a Pardot prospect when a Microsoft Dynamics 365 CRM lead is created?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, Pardot, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Pardot?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM handle lead updates with Pardot?
Frequently Asked Questions
Can I sync Pardot prospect data back to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Dynamics 365 CRM and Pardot?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and Pardot integration free?
Frequently Asked Questions
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You Can Also Connect Microsoft Dynamics 365 CRM or Pardot With 1500+ Other Apps

Microsoft Dynamics 365 CRM
Popular Microsoft Dynamics 365 CRM Integrations
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