Microsoft Dynamics 365 CRM + Rezdy Integration

Integrate Microsoft Dynamics 365 CRM to Rezdy in one click, or tell Integrately AI how you want each booking handled. Capture new orders, create CRM leads, update contact details, and notify your team instantly.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Rezdy
    Order is created in Rezdy Instant
  • Rezdy
    Order is updated in Rezdy Instant
  • Rezdy
    Order is canceled in Rezdy Instant
  • Rezdy
    Customer is created in Rezdy Instant
  • Rezdy
    Product is created in Rezdy Instant
  • Rezdy
    Product is updated in Rezdy Instant
  • Rezdy
    Product is deleted in Rezdy Instant
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + Rezdy Integration

Capture bookings, create CRM records, update contact details, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
Rezdy + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact from new Rezdy contact

If you're an ecommerce business owner who uses Rezdy to power your online store, you'll be happy to know that when a new contact is created in Microsoft Dynamics 365 CRM, this automation will automatically create a contact in Rezdy.

This means that you can keep track of all your customers and their orders in one place, making it easy to manage your business.
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Rezdy + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact from new Rezdy order

As an online store owner, you're likely using Rezdy to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Rezdy with Microsoft Dynamics 365 CRM? This integration will allow you to automatically create a contact for each new order in Microsoft Dynamics 365 CRM.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Connect more apps to your Microsoft Dynamics 365 CRM + Rezdy flow

Send booking data to your email, marketing, payment, and team communication tools the moment an order is created. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Rezdy
+
Microsoft OutlookMicrosoft Outlook (4)
+
MailchimpMailchimp (3)
+
StripeStripe (3)
+
SlackSlack (3)
+
Google DriveGoogle Drive (3)
+
ZoomZoom (3)
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When a new Rezdy order is created, create a lead in Microsoft Dynamics 365 CRM and send an email notification in Microsoft Outlook
New Rezdy orders immediately create a lead in Microsoft Dynamics 365 CRM and trigger an email in Microsoft Outlook, so your sales team never misses a new booking.
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When a customer is created in Rezdy, search for the contact in Microsoft Dynamics 365 CRM and email the details in Microsoft Outlook
New Rezdy customers are looked up in Microsoft Dynamics 365 CRM and shared via Microsoft Outlook, keeping communication aligned.
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When a Rezdy order is updated, update the lead in Microsoft Dynamics 365 CRM and send an update notice in Microsoft Outlook
Rezdy order updates automatically modify Microsoft Dynamics 365 CRM leads and notify your team in Microsoft Outlook.
R
C
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Use Claude to summarise new Rezdy orders, create a Microsoft Dynamics 365 CRM lead, and send the brief in Microsoft Outlook
Claude summarises incoming Rezdy orders before creating a lead in Microsoft Dynamics 365 CRM and emailing the brief via Microsoft Outlook.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Rezdy

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Rezdy
Rezdy Triggers & Actions
Instant
Order is created in Rezdy
Triggers the automation when a new order is created
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Instant
Order is updated in Rezdy
Triggers the automation when any order is updated
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Instant
Order is canceled in Rezdy
Triggers the automation when an order is canceled
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Instant
Customer is created in Rezdy
Triggers the automation when a new customer is created
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Instant
Product is created in Rezdy
Triggers the automation when a new product is created
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Instant
Product is updated in Rezdy
Triggers the automation when a product is updated
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Instant
Product is deleted in Rezdy
Triggers the automation when a product is deleted
Try it →
No action is available

What can you automate with Microsoft Dynamics 365 CRM + Rezdy?

Streamline your tour operations and sales pipeline with automated workflows connecting your booking platform and CRM.

What you can automate?
Create Microsoft Dynamics 365 CRM leads from Rezdy orders
Automatically turn every new Rezdy order into a lead or contact inside Microsoft Dynamics 365 CRM so your sales team can follow up without manual data entry.
📋
Capture every guest detail and custom field
Map full customer names, emails, phone numbers, and booking notes from Rezdy directly into Microsoft Dynamics 365 CRM fields instead of just basic contact info.
🔔
Notify team members instantly on new bookings
Alert your sales or operations team the moment a new Rezdy booking is created or updated in Microsoft Dynamics 365 CRM.
🔀
Route bookings based on tour type or value
Send high-value Rezdy orders to senior account managers in Microsoft Dynamics 365 CRM while routine bookings go to standard queues.
🔄
Keep CRM contact records up to date
Automatically update existing Microsoft Dynamics 365 CRM contacts whenever customer information changes in Rezdy.
🔍
Search and update existing accounts and contacts
Check if a contact or account already exists in Microsoft Dynamics 365 CRM before creating a new one from Rezdy orders.
Manage order cancellations and updates
Automatically update CRM opportunities or cases when a Rezdy order is canceled or modified.
💬
Extend booking workflows to team chat
Send a Slack message or Outlook email whenever a Rezdy order triggers a new lead or update in Microsoft Dynamics 365 CRM.
And much more...

Who is Microsoft Dynamics 365 CRM + Rezdy integration for?

Connecting Microsoft Dynamics 365 CRM and Rezdy streamlines booking management for tour operators, sales teams, and customer success managers by eliminating manual data entry.

Sales managers
Sales managers
Tour operations teams
Tour operations teams
Customer support leads
Customer support leads
Reservation staff
Reservation staff
Account executives
Account executives
Business analysts
Business analysts
📈
Sales managers
You report on booking revenue and lead pipelines every week, but the numbers are always stale because reps manually copy Rezdy orders into Microsoft Dynamics 365 CRM — automating both apps means every order lands in your CRM instantly and your reports reflect real-time figures.
🧭
Tour operations teams
You need to act fast when guest information changes, and you find out too late because customer updates stay trapped in Rezdy until someone checks the dashboard — with this integration, every customer change updates your CRM records immediately so your team is always aligned.
🤝
Customer support leads
You answer to tour clients who want to see their reservation history and customer profile status in one place, but data gaps leave you scrambling — integrating these apps means every booking and contact is unified across your workspace.
🎫
Reservation staff
The booking volume during peak season is too high for anyone to keep up by hand, leading to missed CRM entries and duplicate contacts — automating both apps means every Rezdy order flows straight into Microsoft Dynamics 365 CRM without manual intervention.
💼
Account executives
You own the follow-up stage and depend on upstream booking teams to hand over guest details, but handovers are delayed — this integration means guest booking data moves directly from Rezdy into your CRM pipeline the moment it's created.
📊
Business analysts
You need a reliable customer history for forecasting and keep finding gaps where Rezdy orders failed to reach Microsoft Dynamics 365 CRM — connecting these apps means your data history remains complete and accurate for every tour.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Rezdy

Build and manage your Microsoft Dynamics 365 CRM + Rezdy automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Rezdy with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Rezdy?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to Rezdy in 1 click using ready templates, or ask Integrately AI to build your custom automation. It also integrates seamlessly with Microsoft Outlook, Mailchimp, Slack, and 1,500+ other apps.
Can I automatically create Microsoft Dynamics 365 CRM leads from Rezdy orders?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, Rezdy, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Rezdy?
Frequently Asked Questions
How do contact and lead updates work between Microsoft Dynamics 365 CRM and Rezdy?
Frequently Asked Questions
Can I trigger workflows when a Rezdy order is canceled?
Frequently Asked Questions
Do I need coding skills to set up Microsoft Dynamics 365 CRM and Rezdy automations?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and Rezdy integration free?
Frequently Asked Questions
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