Microsoft Dynamics 365 CRM + SharpSpring Integration

Integrate Microsoft Dynamics 365 CRM to SharpSpring in one click, or tell Integrately AI how you want each contact handled. Create contacts, update accounts, sync leads, and trigger campaigns automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • SharpSpring
    Contact is created in SharpSpring
  • SharpSpring
    Account is created in SharpSpring
  • SharpSpring
    Opportunity is created in SharpSpring
Arrow Right
2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • SharpSpring
    Create contact in SharpSpring
  • SharpSpring
    Update contact in SharpSpring
  • SharpSpring
    Search contact in SharpSpring
  • SharpSpring
    Create account in SharpSpring
  • SharpSpring
    Search account in SharpSpring
  • SharpSpring
    Update account in SharpSpring
  • SharpSpring
    Create opportunity in SharpSpring
  • SharpSpring
    Update opportunity in SharpSpring
  • SharpSpring
    Create campaign in SharpSpring
  • SharpSpring
    Search campaign in SharpSpring

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + SharpSpring Integration

Capture leads, create contacts, update accounts, trigger campaigns, and sync opportunities, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + SharpSpring Integration

Create SharpSpring contact for new Microsoft Dynamics 365 CRM contact

If you're using Microsoft Dynamics 365 CRM to manage your sales leads, it's important to also use SharpSpring to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Microsoft Dynamics 365 CRM, a corresponding contact will automatically be created in SharpSpring.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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Connect more apps to your Microsoft Dynamics 365 CRM + SharpSpring flow

Extend your CRM and marketing automation stack with real-time data syncs, team notifications, and follow-up alerts. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
SharpSpring
+
SalesforceSalesforce (4)
+
MailchimpMailchimp (4)
+
HubspotHubspot (4)
+
CalendlyCalendly (4)
+
ZoomZoom (4)
+
StripeStripe (4)
M
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Create a SharpSpring contact from every Microsoft Dynamics 365 CRM contact, and add a matching record in Salesforce.
New Microsoft Dynamics 365 CRM contacts update SharpSpring and Salesforce automatically, keeping your sales and marketing teams completely aligned.
M
S
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When a Microsoft Dynamics 365 CRM lead is updated, update the lead in SharpSpring and create a task in Salesforce.
Keep sales and marketing updated when lead details change, ensuring immediate follow-up in Salesforce.
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S
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If a Microsoft Dynamics 365 CRM account is created, create an account in SharpSpring and add an account record in Salesforce.
Ensure every new corporate account is instantly mirrored in SharpSpring and Salesforce.
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S
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When an opportunity is created in Microsoft Dynamics 365 CRM, create an opportunity in SharpSpring and log a deal in Salesforce.
Track pipeline creation simultaneously across Microsoft Dynamics 365 CRM, SharpSpring, and Salesforce.

Supported triggers and actions for Microsoft Dynamics 365 CRM and SharpSpring

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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SharpSpring
SharpSpring Triggers & Actions
Contact is created in SharpSpring
Triggers the automation when a new contact is created
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Account is created in SharpSpring
Triggers the automation when a new account is created
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Opportunity is created in SharpSpring
Triggers the automation when any opportunity is updated
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Create contact in SharpSpring
Adds a new contact to the database
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Update contact in SharpSpring
Updates contact information with new details
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Search contact in SharpSpring
Finds and retrieves contact information
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Create account in SharpSpring
Generates a new account
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Search account in SharpSpring
Searches for account information
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Update account in SharpSpring
Updates account information
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Create opportunity in SharpSpring
Creates a new instance of the support system
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Update opportunity in SharpSpring
Updates the opportunity details as needed
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Create campaign in SharpSpring
Generates and launch a new marketing campaign
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Search campaign in SharpSpring
Searches for a campaign
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What can you automate with Microsoft Dynamics 365 CRM + SharpSpring?

Streamline your sales and marketing workflows by connecting Microsoft Dynamics 365 CRM and SharpSpring for seamless data flow.

What you can automate?
🔄
Sync contacts between Microsoft Dynamics 365 CRM and SharpSpring
Automatically create contacts in SharpSpring whenever a new contact is created in Microsoft Dynamics 365 CRM, keeping your customer databases perfectly aligned.
📋
Capture every submitted field and update records
Map all submitted lead details and form responses directly into your target fields instead of transferring only basic names and email addresses.
🔔
Notify your team as events happen
Alert sales representatives and marketing specialists instantly whenever a high-value opportunity or lead is updated.
🔀
Route records based on submitted criteria
Trigger different follow-up actions depending on specific field values, tier selections, or account categories submitted in your source app.
✏️
Keep destination records up to date
Ensure that any change to contact details, lead statuses, or company accounts in Microsoft Dynamics 365 CRM is immediately reflected in SharpSpring.
🔍
Search and update instead of creating duplicates
Look up existing records before creating new ones to maintain clean customer databases across both business applications.
💳
Handle later status changes and stage updates
Manage pipeline progression, quote revisions, case closures, and opportunity stage updates automatically as work moves forward.
🔌
Extend your workflow to additional apps
Connect your core Microsoft Dynamics 365 CRM and SharpSpring automation to messaging tools, calendars, or email platforms like Mailchimp.
And much more...

Who is Microsoft Dynamics 365 CRM + SharpSpring integration for?

Connecting Microsoft Dynamics 365 CRM and SharpSpring eliminates manual data entry, keeping your sales and marketing teams aligned with real-time updates.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support teams
Customer support teams
Operations specialists
Operations specialists
Data administrators
Data administrators
📈
Performance marketers
You're running multi-channel campaigns but your reporting dashboards only update when someone manually exports lead lists, so the conversion metrics you're optimising against are always a few hours behind — with this integration, every new contact lands in both platforms instantly and your data stays current.
Sales representatives
You need to act on incoming leads immediately, but valuable prospects sit unnoticed in Microsoft Dynamics 365 CRM until marketing moves them over by hand — with this integration, every new lead triggers instant contact creation in SharpSpring so you can reach out while interest is highest.
📋
Account managers
You answer to clients who expect up-to-date opportunity tracking, but account details frequently drift between your CRM and marketing records — with this integration, every account update synchronizes across both tools automatically to keep stakeholder reporting accurate.
👥
Customer support teams
Support ticket volume is too high for anyone to keep up by hand when matching cases across disparate business systems — with this integration, every case created in Microsoft Dynamics 365 CRM logs correctly in SharpSpring without missing critical details.
🔄
Operations specialists
You own the handoff between sales and marketing and depend on someone upstream to log records correctly before you can process them — with this integration, every lead, contact, and opportunity moves seamlessly between systems without manual intervention.
🗂️
Data administrators
You need a reliable history of customer interactions and keep finding gaps where records failed to sync between systems — with this integration, every record update, quote revision, and order creation is captured precisely in both databases.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + SharpSpring

Build and manage your Microsoft Dynamics 365 CRM + SharpSpring automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + SharpSpring with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Connect Accounts
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Automation is ready
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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to SharpSpring?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to SharpSpring in one click using pre-built templates or ask Integrately AI to build your automation. It integrates smoothly with apps like Salesforce, Mailchimp, and HubSpot.
Can I automatically sync new Microsoft Dynamics 365 CRM contacts to SharpSpring?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, SharpSpring, and Mailchimp?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and SharpSpring?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM data update SharpSpring records?
Frequently Asked Questions
Can SharpSpring update account details in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Dynamics 365 CRM and SharpSpring?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and SharpSpring integration free?
Frequently Asked Questions
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You Can Also Connect Microsoft Dynamics 365 CRM or SharpSpring With 1500+ Other Apps

Microsoft Dynamics 365 CRM
Popular Microsoft Dynamics 365 CRM Integrations
Connect Microsoft Dynamics 365 CRM to CRMs, email tools, and messaging platforms to manage and follow up on your leads.
SharpSpring
Popular SharpSpring Integrations
Sync SharpSpring with accounting, project management, and reporting tools to keep data working across your stack.