Microsoft Dynamics 365 CRM + Simpro Integration

Integrate Microsoft Dynamics 365 CRM to Simpro in one click, or tell Integrately AI how you want each lead handled. Sync contacts and accounts, create service jobs, update customer records, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Simpro
    Invoice is updated in Simpro Instant
  • Simpro
    Recurring invoice is updated in Simpro Instant
  • Simpro
    Recurring invoice is created in Simpro Instant
  • Simpro
    Invoice is created in Simpro Instant
  • Simpro
    Contact is created in Simpro Instant
  • Simpro
    Job is created in Simpro Instant
  • Simpro
    Company customer created in Simpro Instant
  • Simpro
    Job is updated in Simpro Instant
  • Simpro
    Company customer updated in Simpro Instant
  • Simpro
    Site is created in Simpro Instant
  • Simpro
    Site is updated in Simpro Instant
  • Simpro
    Individual customer created in Simpro Instant
  • Simpro
    Individual customer updated in Simpro Instant
  • Simpro
    Quote is created in Simpro Instant
  • Simpro
    Quote is updated in Simpro Instant
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Simpro
    Update lead in Simpro
  • Simpro
    Update contact in Simpro
  • Simpro
    Create lead in Simpro
  • Simpro
    Get contact by ID in Simpro
  • Simpro
    Create individual customer in Simpro
  • Simpro
    Search individual customer in Simpro
  • Simpro
    Search company customer in Simpro
  • Simpro
    Create contact in Simpro
  • Simpro
    Create company customer in Simpro
  • Simpro
    Create service job in Simpro
  • Simpro
    Search job in Simpro
  • Simpro
    Create site in Simpro
  • Simpro
    Search contact in Simpro
  • Simpro
    Search site in Simpro
  • Simpro
    Create service quote in Simpro
  • Simpro
    Search quote in Simpro
  • Simpro
    Create activity schedule block in Simpro

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + Simpro Integration

Create service jobs from new leads, update company customers, keep individual customer profiles synced, and notify your field team, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + Simpro Integration

Create simPRO individual customer for new Microsoft Dynamics 365 CRM contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Dynamics 365 CRM - simPRO integration, anytime a new Microsoft Dynamics 365 CRM contact is created, an simPRO individual customer should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Simpro + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new simPRO individual customer

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this simPRO - Microsoft Dynamics 365 CRM integration, anytime a new simPRO individual customer is created, an Microsoft Dynamics 365 CRM contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your Microsoft Dynamics 365 CRM + Simpro flow

Send instant notifications, log financial records, and sync customer data across your entire tech stack. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Simpro
+
Microsoft OutlookMicrosoft Outlook (8)
+
QuickBooks OnlineQuickBooks Online (8)
+
SlackSlack (8)
+
StripeStripe (8)
+
TwilioTwilio (8)
+
Google SheetsGoogle Sheets (8)
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S
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Add every new Microsoft Dynamics 365 CRM contact to Simpro, and send a confirmation email in Microsoft Outlook.
New Microsoft Dynamics 365 CRM contacts appear in Simpro within seconds and your team hears about it in Microsoft Outlook, so nobody re-types contact details.
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M
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When a Simpro job is created, update the Microsoft Dynamics 365 CRM account and send a notification email in Microsoft Outlook.
Simpro job updates instantly refresh Microsoft Dynamics 365 CRM accounts and notify managers via Microsoft Outlook.
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If a Microsoft Dynamics 365 CRM lead is updated, create a service quote in Simpro and email the update in Microsoft Outlook.
Updated lead details in Microsoft Dynamics 365 CRM trigger a new Simpro service quote and an email alert in Microsoft Outlook.
M
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Create a Simpro service job for every new Microsoft Dynamics 365 CRM opportunity, and email the team in Microsoft Outlook.
New Microsoft Dynamics 365 CRM opportunities automatically generate Simpro service jobs and notify teams via Microsoft Outlook.
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When an account is created in Microsoft Dynamics 365 CRM, add a company customer in Simpro and send an email alert in Microsoft Outlook.
New Microsoft Dynamics 365 CRM accounts become Simpro company customers automatically with email confirmation in Microsoft Outlook.
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When a Simpro invoice is created, update the Microsoft Dynamics 365 CRM case and email the finance team in Microsoft Outlook.
Simpro invoices update Microsoft Dynamics 365 CRM cases and trigger finance email notifications in Microsoft Outlook.
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Use Claude to analyse every new Microsoft Dynamics 365 CRM lead, create a Simpro service quote, and email the summary in Microsoft Outlook.
Claude evaluates new Microsoft Dynamics 365 CRM leads, generates a Simpro service quote, and emails the summary via Microsoft Outlook.
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Turn every Microsoft Dynamics 365 CRM case into a Simpro service job, create a follow-up task in Asana, and email the team in Microsoft Outlook.
Microsoft Dynamics 365 CRM cases create Simpro service jobs, schedule Asana tasks, and email teams via Microsoft Outlook.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Simpro

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Simpro
Simpro Triggers & Actions
Instant
Invoice is updated in Simpro
Triggers the automation when existing invoice is updated.
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Instant
Recurring invoice is updated in Simpro
Triggers the automation when a existing recurring invoice is updated.
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Instant
Recurring invoice is created in Simpro
Triggers the automation when a new recurring invoice is created
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Instant
Invoice is created in Simpro
Triggers the automation when a new invoice is created
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Instant
Contact is created in Simpro
Triggers the automation when a new contact is created.
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Instant
Job is created in Simpro
Triggers the automation when a new job is created
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Instant
Company customer created in Simpro
Triggers the automation when a new customer is created within the company's database
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Instant
Job is updated in Simpro
Triggers the automation when a job is updated
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Instant
Company customer updated in Simpro
Triggers the automation when a company's customer information is updated
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Instant
Site is created in Simpro
Triggers the automation when a new site is created
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Instant
Site is updated in Simpro
Triggers the automation when a site is updated
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Instant
Individual customer created in Simpro
Triggers the automation when a new individual customer is added
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Instant
Individual customer updated in Simpro
Triggers the automation when a customer's information is updated
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Instant
Quote is created in Simpro
Triggers the automation when a new quote is created
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Instant
Quote is updated in Simpro
Triggers the automation when any quote is updated
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Update lead in Simpro
Updates specified lead to the database
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Update contact in Simpro
Updates specified contact to the database
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Create lead in Simpro
Adds a new lead to the database
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Get contact by ID in Simpro
Retrieve contact information by unique identifier
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Create individual customer in Simpro
Creates a new individual customer record
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Search individual customer in Simpro
Searches for an individual customer
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Search company customer in Simpro
Searches for a company customer
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Create contact in Simpro
Adds a new contact to the database
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Create company customer in Simpro
Creates a new company customer record
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Create service job in Simpro
Generates a new service job
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Search job in Simpro
Searches for a job
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Create site in Simpro
Generates a new site entry
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Search contact in Simpro
Finds and retrieves contact information
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Search site in Simpro
Searches for a site
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Create service quote in Simpro
Generates a new service quote
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Search quote in Simpro
Searches for a quote
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Create activity schedule block in Simpro
Creates a new activity schedule block
Try it →

What can you automate with Microsoft Dynamics 365 CRM + Simpro?

Streamline your entire customer lifecycle by connecting Microsoft Dynamics 365 CRM sales data directly to Simpro field service operations.

What you can automate?
🚀
Create Simpro jobs from Microsoft Dynamics 365 CRM leads
Automatically generate a new Simpro service job or quote the moment a lead or opportunity is created in Microsoft Dynamics 365 CRM. Eliminate double data entry between your sales and field teams.
📝
Capture every submitted contact and account field
Map all custom contact details, site addresses, and account attributes from Microsoft Dynamics 365 CRM directly into Simpro without losing critical project requirements.
🔔
Alert your field team instantly on Slack or SMS
Trigger instant channel messages or text notifications whenever a new Microsoft Dynamics 365 CRM opportunity turns into a Simpro service job. Keep mobile technicians informed in real time.
🔀
Route quotes based on submitted opportunity values
Send high-value Microsoft Dynamics 365 CRM opportunities to senior Simpro estimators while routine service requests go directly to standard scheduling queues.
🔄
Keep customer records synchronized as details change
Whenever contact information or account statuses are updated in Microsoft Dynamics 365 CRM, automatically apply those changes to your Simpro customer profiles.
🛡️
Prevent duplicate entries with smart lookups
Search existing Simpro individual or company customers before creating new records, ensuring your database stays clean and free of duplicate profiles.
💳
Handle billing updates and invoice milestones
Sync invoice creation and payment updates between Simpro and Microsoft Dynamics 365 CRM automatically, keeping your finance and sales teams perfectly aligned.
📊
Log operational data in Google Sheets
Extend your Microsoft Dynamics 365 CRM and Simpro workflow by automatically logging every new job, quote, or customer update into Google Sheets for custom reporting.
And much more...

Who is Microsoft Dynamics 365 CRM + Simpro integration for?

Connecting Microsoft Dynamics 365 CRM and Simpro eliminates manual data entry, keeping sales pipelines and field service operations perfectly synchronized for growing teams.

Operations managers
Operations managers
Field service coordinators
Field service coordinators
Account executives
Account executives
Sales operations leads
Sales operations leads
Service dispatchers
Service dispatchers
Project managers
Project managers
📈
Operations managers
You're running field service operations based on Microsoft Dynamics 365 CRM sales data, but your team only updates records manually, so the project spreadsheets you're reviewing are always a few hours behind — this integration means every new lead lands in Simpro instantly and your operational metrics stay current.
Field service coordinators
You need to dispatch technicians the moment a Microsoft Dynamics 365 CRM opportunity closes, but manual handoffs cause scheduling delays, so jobs start late and clients get frustrated — connecting these apps means every won deal generates a Simpro service job automatically and dispatch happens without delay.
🤝
Account executives
You answer to clients who want immediate progress updates on their service quotes, but your CRM and job management tools don't talk to each other, so you spend hours cross-referencing records — with this integration, every Simpro quote update reflects in your Microsoft Dynamics 365 CRM account instantly.
📊
Sales operations leads
The volume of new leads and opportunities coming into Microsoft Dynamics 365 CRM is too high for anyone to keep up by hand, so contact records get missed and follow-ups stall — automating both apps means every lead is processed and routed to Simpro the second it arrives.
🔧
Service dispatchers
You own the scheduling phase and depend on sales reps to hand over complete customer details from Microsoft Dynamics 365 CRM, but important site data is frequently left out — integrating these apps means every contact and account transfers seamlessly into Simpro with all submitted fields intact.
📋
Project managers
You need a reliable audit history for every client account, but finding gaps between Microsoft Dynamics 365 CRM and Simpro takes up hours of your week — automating both apps means every status change and job update is logged consistently across your entire stack.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Simpro

Build and manage your Microsoft Dynamics 365 CRM + Simpro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Simpro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
Connect Accounts
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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Simpro?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to Simpro in one click using pre-built templates or ask Integrately AI to build your custom workflow. It connects seamlessly with apps like Microsoft Outlook, Slack, and Google Sheets.
Can I automatically create Simpro service jobs from Microsoft Dynamics 365 CRM leads?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, Simpro, and QuickBooks Online?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Simpro?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM handle lead and contact updates here?
Frequently Asked Questions
Can Simpro trigger updates when job statuses change?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Dynamics 365 CRM and Simpro?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and Simpro integration free?
Frequently Asked Questions
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You Can Also Connect Microsoft Dynamics 365 CRM or Simpro With 1500+ Other Apps

Microsoft Dynamics 365 CRM
Popular Microsoft Dynamics 365 CRM Integrations
Connect Microsoft Dynamics 365 CRM to email marketing, customer support, and calendar apps to manage your sales pipeline.
Simpro
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Sync Simpro with project management, invoicing, and inventory tools to streamline your field service operations.
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