Microsoft Dynamics 365 CRM + SMS Gateway Center Integration

Integrate Microsoft Dynamics 365 CRM to SMS Gateway Center in one click, or tell Integrately AI how you want each lead handled. Send instant SMS alerts, update contacts, notify teams, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • SMS Gateway Center
    Inbound SMS is received in SMS Gateway Center Instant
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • SMS Gateway Center
    Send single/batch SMS in SMS Gateway Center

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + SMS Gateway Center Integration

Send SMS alerts for new leads, notify teams of updated contacts, alert support on new cases, and trigger automated follow-ups, all in just one click.

Most popular automationmost-popular-automations
Microsoft Dynamics 365 CRM + SMS Gateway Center Integration

Send SMS Gateway Center sms for new Microsoft Dynamics 365 CRM contact

Anytime a new contact is added to your Microsoft Dynamics 365 CRM, automatically send them a sms through SMS Gateway Center letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Microsoft Dynamics 365 CRM - SMS Gateway Center integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Microsoft Dynamics 365 CRM + SMS Gateway Center flow

Extend your automation with email, spreadsheets, CRM data, and messaging tools to keep your entire team aligned. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
SMS Gateway Center
+
Microsoft OutlookMicrosoft Outlook (4)
+
Microsoft ExcelMicrosoft Excel (4)
+
SalesforceSalesforce (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
CalendlyCalendly (4)
M
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When a new lead is created in Microsoft Dynamics 365 CRM, send an SMS via SMS Gateway Center and create an event in Microsoft Outlook.
New leads trigger an instant SMS notification via SMS Gateway Center and automatically schedule a calendar event in Microsoft Outlook, so your sales team never misses a follow-up.
M
S
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When a contact is updated in Microsoft Dynamics 365 CRM, send a confirmation SMS via SMS Gateway Center and update the contact in Microsoft Outlook.
Keep your email contacts synchronised with Microsoft Dynamics 365 CRM updates while automatically notifying customers via SMS Gateway Center.
M
S
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When a case is created in Microsoft Dynamics 365 CRM, send an SMS via SMS Gateway Center and send a notification email in Microsoft Outlook.
Support cases trigger instant client text messages via SMS Gateway Center and internal briefing emails in Microsoft Outlook.
M
S
C
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Use Claude to evaluate Microsoft Dynamics 365 CRM leads, send a qualifying SMS via SMS Gateway Center, and draft a briefing in Microsoft Outlook.
Claude analyses new leads from Microsoft Dynamics 365 CRM before SMS Gateway Center sends an SMS and Microsoft Outlook drafts a follow-up email.

Supported triggers and actions for Microsoft Dynamics 365 CRM and SMS Gateway Center

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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SMS Gateway Center
SMS Gateway Center Triggers & Actions
Instant
Inbound SMS is received in SMS Gateway Center
Triggers the automation when a new message is received
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Send single/batch SMS in SMS Gateway Center
Sends single or batch sms messages
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What can you automate with Microsoft Dynamics 365 CRM + SMS Gateway Center?

Streamline customer communication, text messaging alerts, and CRM updates effortlessly.

What you can automate?
📱
Send SMS alerts for every new lead
Automatically send a personalised text message via SMS Gateway Center the moment a new lead is created in Microsoft Dynamics 365 CRM. Engage prospects instantly while their interest is high.
📋
Capture every submitted contact detail
Map complete contact information from Microsoft Dynamics 365 CRM into your messaging workflows so every SMS sent via SMS Gateway Center contains accurate, personalised recipient data.
🔔
Alert support teams on new cases
Notify clients and internal team members via SMS Gateway Center as soon as a new support case or service ticket is created in Microsoft Dynamics 365 CRM.
🔀
Route messages based on lead fields
Trigger different SMS messaging sequences in SMS Gateway Center depending on specific fields like lead score, region, or industry submitted in Microsoft Dynamics 365 CRM.
🔄
Keep records updated across platforms
Synchronise data changes seamlessly so that every contact update or account modification in Microsoft Dynamics 365 CRM reflects accurately in your messaging logs.
🔍
Search and update existing contacts
Automatically search for existing records in Microsoft Dynamics 365 CRM before sending an SMS via SMS Gateway Center, preventing duplicate entries and redundant messaging.
📊
Handle later status changes and quotes
Trigger automated follow-up SMS messages via SMS Gateway Center whenever opportunity stages advance or quotes are updated in Microsoft Dynamics 365 CRM.
💬
Extend your workflow to Slack
Send SMS notifications to clients via SMS Gateway Center while simultaneously alerting your sales channel in Slack when a new Microsoft Dynamics 365 CRM lead arrives.
And much more...

Who is Microsoft Dynamics 365 CRM + SMS Gateway Center integration for?

Sales teams, support agents, and operations managers who need instant communication and seamless updates across Microsoft Dynamics 365 CRM and SMS Gateway Center without manual data entry.

Sales managers
Sales managers
Support representatives
Support representatives
Account executives
Account executives
Operations coordinators
Operations coordinators
Business development reps
Business development reps
CRM administrators
CRM administrators
📈
Sales managers
You review lead conversion metrics from Microsoft Dynamics 365 CRM every morning, but delayed SMS notifications mean your team follows up hours too late — this integration means every new lead receives an instant text via SMS Gateway Center and your pipeline moves faster.
⚡
Support representatives
You handle customer inquiries logged as cases in Microsoft Dynamics 365 CRM, but manual text dispatching slows down client updates — automating both apps means every client receives immediate SMS status notifications as soon as their case is created.
🤝
Account executives
You manage high-value opportunities in Microsoft Dynamics 365 CRM and need clients to stay informed about quote changes, but remembering to send texts manually leads to communication gaps — connecting these apps means every updated quote automatically triggers a timely SMS via SMS Gateway Center.
🏢
Operations coordinators
You process high volumes of customer contacts and account updates in Microsoft Dynamics 365 CRM, but manual messaging cannot keep pace with incoming volume — with this integration, every account change triggers an automated SMS notification instantly.
🔄
Business development reps
You depend on upstream lead handoffs in Microsoft Dynamics 365 CRM to initiate outreach, but delayed notifications leave prospects waiting — automating both apps means every new lead record immediately triggers your SMS outreach sequence.
📋
CRM administrators
You maintain database integrity in Microsoft Dynamics 365 CRM while ensuring external messaging logs remain accurate, but manual tracking introduces missing communication history — this integration means every interaction is reliably synced and tracked.
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SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to SMS Gateway Center?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to SMS Gateway Center using 1-click automations and Integrately AI, alongside apps like Microsoft Outlook, Slack, and Gmail.
Can I automatically send SMS alerts via SMS Gateway Center when a new lead is created in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, SMS Gateway Center, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and SMS Gateway Center?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM handle lead creation triggers?
Frequently Asked Questions
How does SMS Gateway Center send batch SMS notifications?
Frequently Asked Questions
Can I automate Microsoft Dynamics 365 CRM and SMS Gateway Center without coding?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and SMS Gateway Center integration free?
Frequently Asked Questions
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