Microsoft Dynamics 365 CRM + SMS Gateway Hub Integration

Integrate Microsoft Dynamics 365 CRM to SMS Gateway Hub in one click, or tell Integrately AI how you want each lead handled. Qualify inbound inquiries, update your records, trigger instant text notifications, and follow up automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • SMS Gateway Hub
    Send message in SMS Gateway Hub

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + SMS Gateway Hub Integration

Send instant text messages, notify teams, update contact details, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Microsoft Dynamics 365 CRM + SMS Gateway Hub Integration

Send SMS Gateway Hub message for new Microsoft Dynamics 365 CRM contact

Anytime a new contact is added to your Microsoft Dynamics 365 CRM, automatically send them a message through SMS Gateway Hub letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Microsoft Dynamics 365 CRM - SMS Gateway Hub integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Microsoft Dynamics 365 CRM + SMS Gateway Hub flow

Streamline customer communication by syncing your CRM texts with email, calendar bookings, and support records. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
SMS Gateway Hub
+
Microsoft OutlookMicrosoft Outlook (4)
+
HubSpotHubSpot (4)
+
Microsoft ExcelMicrosoft Excel (4)
+
CalendlyCalendly (4)
+
SlackSlack (4)
+
StripeStripe (4)
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Send a text via SMS Gateway Hub when a Microsoft Dynamics 365 CRM lead is created, and email the team in Microsoft Outlook
New Microsoft Dynamics 365 CRM leads trigger an instant text message through SMS Gateway Hub and an email notification in Microsoft Outlook so your team responds without delay.
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When a Microsoft Dynamics 365 CRM contact is updated, send a confirmation text via SMS Gateway Hub and log it in Microsoft Outlook
Updated contact details in Microsoft Dynamics 365 CRM dispatch an SMS Gateway Hub text message and schedule an Outlook follow-up note.
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When an Opportunity is created in Microsoft Dynamics 365 CRM, send an SMS Gateway Hub alert and draft an Outlook email
New pipeline opportunities trigger an SMS Gateway Hub text message and prepare a welcoming email draft in Microsoft Outlook.
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S
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If a Microsoft Dynamics 365 CRM case is created, send an urgent SMS Gateway Hub text and notify support via Microsoft Outlook
Urgent support cases in Microsoft Dynamics 365 CRM dispatch an SMS Gateway Hub alert and send an Outlook priority email.

Supported triggers and actions for Microsoft Dynamics 365 CRM and SMS Gateway Hub

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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SMS Gateway Hub
SMS Gateway Hub Triggers & Actions
No trigger is available
Send message in SMS Gateway Hub
Delivers a message to a designated recipient
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What can you automate with Microsoft Dynamics 365 CRM + SMS Gateway Hub?

Streamline your CRM messaging workflows with automated text alerts, instant contact syncs, and real-time status updates.

What you can automate?
💬
Send Instant Lead Text Messages
Trigger an automated SMS Gateway Hub text message the moment a new lead is created in Microsoft Dynamics 365 CRM. Engage prospects instantly without manual intervention.
📋
Capture Every Submitted Field
Map all available contact details and custom attributes from Microsoft Dynamics 365 CRM into your SMS messages. Ensure your text outreach is personalized and relevant.
🔔
Alert Teams on Order Creation
Notify your sales representatives instantly via SMS Gateway Hub whenever a new sales order is generated in Microsoft Dynamics 365 CRM.
🔀
Route Texts Based on Deal Value
Send different SMS Gateway Hub message templates depending on whether a Microsoft Dynamics 365 CRM opportunity meets specific tier or value conditions.
🔄
Keep Records Updated Across Apps
Synchronize contact modifications and account updates between Microsoft Dynamics 365 CRM and your communication logs in real time.
🛡️
Prevent Duplicate Contact Entries
Search existing records before creating new entries in Microsoft Dynamics 365 CRM, ensuring your messaging history remains clean and organized.
📌
Manage Later Status Changes
Trigger automated SMS notifications whenever support cases, quotes, or sales orders are updated or closed in Microsoft Dynamics 365 CRM.
🔗
Extend Workflows to Slack
Connect your core pair with Slack to notify team channels whenever SMS messages are dispatched from Microsoft Dynamics 365 CRM triggers.
And much more...

Who is Microsoft Dynamics 365 CRM + SMS Gateway Hub integration for?

Sales, operations, and support teams rely on this integration to eliminate manual texting delays and keep client communications perfectly synchronized.

Sales Operations Managers
Sales Operations Managers
Customer Support Leads
Customer Support Leads
Account Executives
Account Executives
High-Volume Sales Teams
High-Volume Sales Teams
Business Development Reps
Business Development Reps
Revenue Operations Specialists
Revenue Operations Specialists
📈
Sales Operations Managers
You're tracking incoming leads in Microsoft Dynamics 365 CRM but outbound text alerts depend on manual copying, so your response times lag behind — automating both apps means every new lead triggers an instant SMS Gateway Hub message and your outreach stays lightning fast.
⚡
Customer Support Leads
You manage service cases in Microsoft Dynamics 365 CRM but clients find out about updates hours later because text alerts aren't automated — connecting these apps means every case update dispatches an SMS Gateway Hub text and your customers stay fully informed.
📋
Account Executives
You report on pipeline opportunities in Microsoft Dynamics 365 CRM while manually texting clients from your phone, leading to communication gaps — this integration means every deal stage shift triggers a timely SMS Gateway Hub message and client engagement remains seamless.
🚀
High-Volume Sales Teams
You handle hundreds of leads daily in Microsoft Dynamics 365 CRM and manual texting cannot keep pace with your volume, causing missed conversions — with this integration, every new inquiry automatically receives an SMS Gateway Hub text message without human delay.
💼
Business Development Reps
You depend on upstream lead handoffs in Microsoft Dynamics 365 CRM to initiate contact, but delays leave prospects waiting too long — automating both apps means you receive immediate text notifications the moment a qualified lead enters your system.
🔍
Revenue Operations Specialists
You need an accurate audit trail of customer text outreach tied directly to Microsoft Dynamics 365 CRM records, but manual logging leaves blind spots — connecting these apps means every text notification is tracked reliably and your CRM history stays complete.
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1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + SMS Gateway Hub with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to SMS Gateway Hub?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to SMS Gateway Hub in 1 click using ready-made templates on Integrately. You can also use Integrately AI to configure custom workflows alongside apps like HubSpot, Slack, and Microsoft Excel.
Can I automatically send an SMS Gateway Hub text message when a Microsoft Dynamics 365 CRM lead is created?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, SMS Gateway Hub, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and SMS Gateway Hub?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM handle lead and contact updates in automations?
Frequently Asked Questions
How do SMS Gateway Hub messages get triggered from CRM events?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Dynamics 365 CRM and SMS Gateway Hub?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and SMS Gateway Hub integration free?
Frequently Asked Questions
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