Microsoft Dynamics 365 CRM + Typebot Integration

Integrate Microsoft Dynamics 365 CRM to Typebot in one click, or tell Integrately AI how you want each response handled. Capture chatbot answers, create CRM leads, update contact records, and alert your sales team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Typebot
    Response is created in Typebot Instant
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + Typebot Integration

Capture chatbot responses, create CRM leads, update contact records, and alert your sales team, all in just one click.

Most popular automationsmost-popular-automations
Typebot + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new Typebot response

When someone completes your Typebot, a new contact is automatically created in your Microsoft Dynamics 365 CRM. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Typebot is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Typebot - Microsoft Dynamics 365 CRM integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your Microsoft Dynamics 365 CRM + Typebot flow

Send notification emails, alert team channels, update spreadsheets, and sync additional customer data once your CRM records are created. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Typebot
+
Microsoft OutlookMicrosoft Outlook (4)
+
Microsoft TeamsMicrosoft Teams (4)
+
HubSpotHubSpot (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
T
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Create a Microsoft Dynamics 365 CRM lead from every Typebot response, and send an email notification in Microsoft Outlook.
New Typebot responses immediately create leads in Microsoft Dynamics 365 CRM while sending an email notice through Microsoft Outlook.
T
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When a Typebot response is submitted, create a Microsoft Dynamics 365 CRM contact and email your sales team in Microsoft Outlook.
Typebot submissions instantly generate Microsoft Dynamics 365 CRM contacts and notify sales teams via Microsoft Outlook emails.
T
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If a Typebot response includes high budget details, create a priority lead in Microsoft Dynamics 365 CRM and email management in Microsoft Outlook.
High-budget Typebot submissions trigger priority Microsoft Dynamics 365 CRM leads and alert management via Microsoft Outlook.
T
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Use Claude to evaluate Typebot responses, create Microsoft Dynamics 365 CRM leads, and send summary emails in Microsoft Outlook.
Claude analyses Typebot answers before creating Microsoft Dynamics 365 CRM leads and emailing summaries in Microsoft Outlook.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Typebot

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
Try it →
Typebot
Typebot Triggers & Actions
Instant
Response is created in Typebot
Triggers the automation when a response is submitted
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No action is available

What can you automate with Microsoft Dynamics 365 CRM + Typebot?

Streamline your data collection and CRM management by connecting automated chatbot responses directly to your business records.

What you can automate?
🎯
Create CRM leads from every chatbot response
Capture prospects instantly by turning every new Typebot response into a fully populated Microsoft Dynamics 365 CRM lead without lifting a finger.
📋
Capture every submitted field accurately
Map all custom questions, budget selections, and contact details from your chatbot straight into the correct Microsoft Dynamics 365 CRM fields.
🔔
Notify your team as soon as leads arrive
Alert sales and support personnel the moment a chatbot interaction finishes so urgent prospects receive immediate attention.
🔀
Route submissions based on submitted answers
Send enterprise leads to senior account managers while routing standard inquiries to general queues based on user selections.
🔄
Keep CRM contact records up to date
Automatically update existing Microsoft Dynamics 365 CRM contacts whenever returning users submit new information through your chatbot.
👥
Prevent duplicate records with smart matching
Search existing database entries before creating new records to ensure your CRM remains organized and free of duplicates.
🏷️
Handle later status changes and updates
Modify lead stages, update case statuses, or adjust opportunity details in Microsoft Dynamics 365 CRM as customer interactions evolve.
💬
Extend your workflow to team communication apps
Trigger downstream alerts in Slack or Microsoft Outlook immediately after your Microsoft Dynamics 365 CRM records are successfully created.
And much more...

Who is Microsoft Dynamics 365 CRM + Typebot integration for?

This integration helps sales and support teams instantly capture chatbot responses, create accurate CRM records, and eliminate manual data entry across workflows.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Client success managers
Client success managers
Support coordinators
Support coordinators
Operations specialists
Operations specialists
CRM administrators
CRM administrators
📈
Performance marketers
You're reviewing chatbot conversion metrics but your CRM records only update when someone manually exports submissions, so the lead counts you're analysing against are always a few hours behind — with this integration, every new response creates a CRM lead instantly and your data stays current.
Sales development reps
You need to follow up with prospective buyers immediately, but you find out about new chatbot enquiries hours after submission because nobody checked the bot backend — automating both apps means every inquiry creates a CRM lead instantly so you can reach out first.
🤝
Client success managers
You report on onboarding progress to executive stakeholders, but your client interaction logs have gaps because chat transcripts are stored separately from CRM records — integrating these apps means every form submission populates your CRM automatically and your reports remain complete.
📞
Support coordinators
The volume of inbound support chats is too high for anyone to keep up by hand, leading to delayed ticket creation and frustrated customers — this integration means every chatbot support request generates a CRM case instantly and your queues stay organized.
🔄
Operations specialists
You depend on upstream chatbot submissions to trigger downstream account creation, but manual data handovers cause bottlenecks and stalled workflows — connecting these apps means every chat response triggers immediate CRM updates so work moves forward without delay.
🗂️
CRM administrators
You need a reliable history of customer interactions, but manual data entry leads to missing contact details and duplicate records across tables — automating both apps means every conversation populates standardized CRM entries and your database stays clean.
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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Typebot

Build and manage your Microsoft Dynamics 365 CRM + Typebot automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Typebot with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Typebot?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to Typebot in 1 click using ready workflows on Integrately. Link your accounts, select a template, and start automating responses with Microsoft Outlook, Microsoft Teams, and Slack. You can also use Integrately AI to build custom flows instantly.
Can I automatically create Microsoft Dynamics 365 CRM leads from Typebot responses?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, Typebot, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Typebot?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM handle leads created from Typebot?
Frequently Asked Questions
Can I trigger actions based on specific Typebot response fields?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Dynamics 365 CRM and Typebot?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and Typebot integration free?
Frequently Asked Questions
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You Can Also Connect Microsoft Dynamics 365 CRM or Typebot With 1500+ Other Apps

Microsoft Dynamics 365 CRM
Popular Microsoft Dynamics 365 CRM Integrations
Connect Microsoft Dynamics 365 CRM to accounting, sales, and service tools to manage customer operations across your stack.
Typebot
Popular Typebot Integrations
Sync Typebot with marketing, communication, and spreadsheet platforms to extend your chatbot data capture.
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Typebot Integrations arrow right
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