Microsoft Dynamics 365 CRM + Vonage SMS API Integration

Integrate Microsoft Dynamics 365 CRM to Vonage SMS API in one click, or tell Integrately AI how you want each lead handled. Send instant SMS alerts, update your leads and contacts, notify your sales team, and trigger automated follow-ups instantly.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Vonage SMS API
    SMS is delivered in Vonage SMS API Instant
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Vonage SMS API
    Send SMS in Vonage SMS API

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Ready Workflows Ready Workflows for Microsoft Dynamics 365 CRM + Vonage SMS API Integration

Send instant SMS messages, notify team members, update contact statuses, and trigger fast follow-ups, all in just one click.

Most popular automationmost-popular-automations
Microsoft Dynamics 365 CRM + Vonage SMS API Integration

Send Vonage SMS API message for new Microsoft Dynamics 365 CRM contact

Anytime a new contact is added to your Microsoft Dynamics 365 CRM, automatically send them a message through Vonage SMS API letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Microsoft Dynamics 365 CRM - Vonage SMS API integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Microsoft Dynamics 365 CRM + Vonage SMS API flow

Send messages, update spreadsheets, log customer communications, and notify teams as leads move through your pipeline. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Vonage SMS API
+
Microsoft OutlookMicrosoft Outlook (3)
+
Microsoft ExcelMicrosoft Excel (3)
+
SalesforceSalesforce (3)
+
CalendlyCalendly (3)
+
StripeStripe (3)
+
SlackSlack (3)
M
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Send a Vonage SMS API text for every new Microsoft Dynamics 365 CRM lead, and email the details in Microsoft Outlook
New Microsoft Dynamics 365 CRM leads trigger a Vonage SMS API message and an email sent through Microsoft Outlook instantly.
M
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When a Microsoft Dynamics 365 CRM contact is updated, send a Vonage SMS API notification and draft an update email in Microsoft Outlook
Contact updates in Microsoft Dynamics 365 CRM immediately trigger a Vonage SMS API text and an Outlook email draft.
M
V
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Create a Microsoft Outlook event and send a Vonage SMS API confirmation whenever a Microsoft Dynamics 365 CRM case is created
New support cases in Microsoft Dynamics 365 CRM schedule an Outlook event and send a Vonage SMS API text.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Vonage SMS API

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Vonage SMS API
Vonage SMS API Triggers & Actions
Instant
SMS is delivered in Vonage SMS API
Triggers the automation when an SMS is successfully delivered
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Send SMS in Vonage SMS API
Sends a text message to particular recipients
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What can you automate with Microsoft Dynamics 365 CRM + Vonage SMS API?

Connect Microsoft Dynamics 365 CRM and Vonage SMS API to turn CRM triggers into instant text messaging workflows.

What you can automate?
🚀
Send SMS alerts for new CRM leads automatically
Trigger a Vonage SMS API text message the moment a new lead is created in Microsoft Dynamics 365 CRM to engage prospects immediately.
📋
Capture every submitted contact detail accurately
Map all available lead fields from Microsoft Dynamics 365 CRM into your Vonage SMS API messages for personalized client communication.
🔔
Notify the right team member the moment it happens
Dispatches instant Vonage SMS API notifications whenever high-value opportunities or support cases are updated in Microsoft Dynamics 365 CRM.
🔀
Route messages based on submitted CRM fields
Send tailored Vonage SMS API texts depending on specific criteria like lead tier, region, or status inside Microsoft Dynamics 365 CRM.
🔄
Keep communication records up to date continuously
Ensure your contact histories remain perfectly synchronized by logging every text sent via Vonage SMS API back into Microsoft Dynamics 365 CRM.
🔍
Search and update existing records instead of duplicates
Check for existing contact entries in Microsoft Dynamics 365 CRM before triggering Vonage SMS API messages to maintain clean records.
⚙️
Handle later status changes like quote updates
Trigger automated Vonage SMS API notifications whenever quotes or cases are modified or closed in Microsoft Dynamics 365 CRM.
🔗
Extend your workflow to team chat apps
Connect Microsoft Dynamics 365 CRM and Vonage SMS API with Slack to alert internal team channels while sending outbound texts.
And much more...

Who is Microsoft Dynamics 365 CRM + Vonage SMS API integration for?

Teams managing customer relationships and instant messaging rely on this integration to streamline communication, eliminate manual texts, and maintain synchronized records across systems.

Revenue operations managers
Revenue operations managers
Sales executives
Sales executives
Client success leads
Client success leads
High-volume support teams
High-volume support teams
Account managers
Account managers
Database administrators
Database administrators
📈
Revenue operations managers
You oversee pipeline analytics across platforms, but your text logs only update when team members manually send notifications, so your campaign response metrics are always lagging — this integration means every new lead triggers an automated Vonage SMS API message instantly and your reporting stays accurate.
⚡
Sales executives
You need to reach prospects immediately when they enter your CRM, but manual dialing or texting leaves leads waiting too long for a response — automating both apps means every new Microsoft Dynamics 365 CRM lead receives an instant text via Vonage SMS API and conversion rates improve.
🤝
Client success leads
You answer to key stakeholders who expect immediate status updates whenever client cases or accounts change, but manual updates lead to communication gaps — this integration means every Microsoft Dynamics 365 CRM case update triggers an instant Vonage SMS API text to keep stakeholders fully informed.
📊
High-volume support teams
Your department handles hundreds of inquiries daily, making it impossible to manually text every customer when their ticket status changes — connecting these apps means every new Microsoft Dynamics 365 CRM case automatically dispatches a Vonage SMS API update without manual delay.
🔗
Account managers
You own the relationship handoff and depend on upstream team members to log lead details before you can initiate contact, causing avoidable delays — with this integration, every new Microsoft Dynamics 365 CRM contact automatically triggers a Vonage SMS API text right away.
📁
Database administrators
You maintain system hygiene and keep finding missing message logs and un-synced contact activities across your CRM and communication tools — this automation means every Microsoft Dynamics 365 CRM update is paired with an exact Vonage SMS API record with zero gaps.
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Connect Microsoft Dynamics 365 CRM + Vonage SMS API with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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Secure by design
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SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Vonage SMS API?
Frequently Asked Questions
You can connect Microsoft Dynamics 365 CRM to Vonage SMS API in 1 click using ready templates or by asking Integrately AI to build your workflow. You can also integrate apps like Microsoft Outlook, Microsoft Excel, and Slack.
Can I automatically send an SMS via Vonage SMS API when a lead is created in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I connect Microsoft Dynamics 365 CRM, Vonage SMS API, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Vonage SMS API?
Frequently Asked Questions
How are contact updates handled between Microsoft Dynamics 365 CRM and Vonage SMS API?
Frequently Asked Questions
Can I send Vonage SMS API texts when support cases are created in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Dynamics 365 CRM and Vonage SMS API?
Frequently Asked Questions
Is the Microsoft Dynamics 365 CRM and Vonage SMS API integration free?
Frequently Asked Questions
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