Microsoft Dynamics 365 CRM + Zonka Feedback Integration

Q: Can I automatically sync Zonka Feedback survey responses into Microsoft Dynamics 365 CRM contacts?

You can automatically sync Zonka Feedback survey responses into Microsoft Dynamics 365 CRM contacts using 1-click automations. Start from a ready template or use Integrately AI to build your exact feedback workflow.

Q: Can I connect Microsoft Dynamics 365 CRM, Zonka Feedback, and Slack?

You can connect Microsoft Dynamics 365 CRM, Zonka Feedback, and Slack in a single multi-step automation. When survey feedback arrives, it creates a CRM contact and notifies your team channel in Slack, along with Microsoft Teams, HubSpot, and 1,500+ other apps.

Q: What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Zonka Feedback?

Integrately is a top-rated alternative for connecting Microsoft Dynamics 365 CRM and Zonka Feedback, offering 20 million+ ready templates, 24/5 live support, and 3x to 10x lower cost than most alternatives.

Q: How does Microsoft Dynamics 365 CRM handle contacts and leads during Zonka Feedback automations?

You can create and update Microsoft Dynamics 365 CRM contacts or leads automatically whenever a survey response is received in Zonka Feedback. There are ready templates available on the Microsoft Dynamics 365 CRM and Zonka Feedback integration page.

Q: How does Zonka Feedback trigger automations with Microsoft Dynamics 365 CRM?

Zonka Feedback triggers automations when a survey response is received, instantly passing respondent data to Microsoft Dynamics 365 CRM. Ready automation templates make setup fast and effortless.

Q: Can I automate Microsoft Dynamics 365 CRM and Zonka Feedback without coding?

You can connect Microsoft Dynamics 365 CRM and Zonka Feedback without writing any code. Use ready templates or tell Integrately AI how you want your workflow configured.

Q: Is the Microsoft Dynamics 365 CRM and Zonka Feedback integration free?

The Microsoft Dynamics 365 CRM and Zonka Feedback integration is available on Integrately with a free forever plan. You can start automating immediately with ready workflows.

Integrate Microsoft Dynamics 365 CRM to Zonka Feedback in one click, or tell Integrately AI how you want each feedback response handled. Collect customer sentiment, update your CRM contacts, log customer records, and trigger follow-ups automatically.

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Sales order is created in Microsoft Dynamics 365 CRM
Contact is updated in Microsoft Dynamics 365 CRM
Contact is created in Microsoft Dynamics 365 CRM
Account is created in Microsoft Dynamics 365 CRM
Account is updated in Microsoft Dynamics 365 CRM
Opportunity is created in Microsoft Dynamics 365 CRM
Opportunity is updated in Microsoft Dynamics 365 CRM
Case is created in Microsoft Dynamics 365 CRM
Case is updated in Microsoft Dynamics 365 CRM
Lead is created in Microsoft Dynamics 365 CRM
Lead is updated in Microsoft Dynamics 365 CRM
Quote is updated in Microsoft Dynamics 365 CRM
Survey response is received in Zonka Feedback

Create lead in Microsoft Dynamics 365 CRM
Update lead in Microsoft Dynamics 365 CRM
Search lead in Microsoft Dynamics 365 CRM
Create contact in Microsoft Dynamics 365 CRM
Update contact in Microsoft Dynamics 365 CRM
Create account in Microsoft Dynamics 365 CRM
Search account in Microsoft Dynamics 365 CRM
Update account in Microsoft Dynamics 365 CRM
Search contact in Microsoft Dynamics 365 CRM
Search Currency in Microsoft Dynamics 365 CRM
Create case in Microsoft Dynamics 365 CRM
Update case in Microsoft Dynamics 365 CRM
Search case in Microsoft Dynamics 365 CRM
Get account by ID in Microsoft Dynamics 365 CRM
Send sms survey in Zonka Feedback
Send email survey in Zonka Feedback

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Ready Workflows for Microsoft Dynamics 365 CRM + Zonka Feedback Integration

Capture survey responses, update CRM records, sync customer profiles, alert your support team, and send follow-ups, all in just one click.

Create Microsoft Dynamics 365 CRM contact for new Zonka Feedback response

When someone completes your Zonka Feedback, a new contact is automatically created in your Microsoft Dynamics 365 CRM. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Zonka Feedback is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Zonka Feedback - Microsoft Dynamics 365 CRM integration set up makes it easy to manage your customer relationships and grow your business.

Activate

When New survey response is received in Zonka Feedback > Check any condition > Create contact in Microsoft Dynamics 365 CRM

Zonka Feedback + Microsoft Dynamics 365 CRM Integration

Activate

When New survey response is received in Zonka Feedback > Check any condition > Create lead in Microsoft Dynamics 365 CRM

Zonka Feedback + Microsoft Dynamics 365 CRM Integration

Activate

1of1

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Microsoft Dynamics 365 CRM + Zonka Feedback flow

Notify team channels, sync contacts with marketing lists, and log survey data in spreadsheets after your core integration finishes. Pick a combination and activate it in one click.

Slack (4)

Microsoft Teams (4)

Mailchimp (4)

HubSpot (4)

Zendesk (4)

Google Sheets (4)

Send every new Zonka Feedback survey response to Microsoft Dynamics 365 CRM, and notify your support channel instantly in Slack

New survey responses from Zonka Feedback appear in Microsoft Dynamics 365 CRM as new contacts instantly while Slack notifies your support channel, so your team never misses customer feedback.

When a contact is updated in Microsoft Dynamics 365 CRM, send an email survey in Zonka Feedback and announce the update in Slack

Updated contacts in Microsoft Dynamics 365 CRM trigger an email survey in Zonka Feedback while Slack announces the update, keeping your customer success team aligned.

If a Zonka Feedback survey response indicates low satisfaction, create a case in Microsoft Dynamics 365 CRM and alert your support team in Slack

Low satisfaction survey responses from Zonka Feedback instantly create a case in Microsoft Dynamics 365 CRM and alert your support channel in Slack.

Use Claude to analyse every new Zonka Feedback survey response, create a contact in Microsoft Dynamics 365 CRM, and post the summary in Slack

Claude analyses Zonka Feedback responses before Microsoft Dynamics 365 CRM records the contact and Slack posts a detailed summary to your team.

Capture every Zonka Feedback survey response in Microsoft Dynamics 365 CRM, and notify your team in Microsoft Teams

Survey responses from Zonka Feedback automatically populate Microsoft Dynamics 365 CRM contacts while Microsoft Teams notifies your team channel.

When a case is created in Microsoft Dynamics 365 CRM, send an SMS survey in Zonka Feedback and alert your team in Microsoft Teams

New cases in Microsoft Dynamics 365 CRM trigger an SMS survey in Zonka Feedback and notify your support staff in Microsoft Teams.

If a Zonka Feedback survey response contains negative sentiment, update the case in Microsoft Dynamics 365 CRM and alert Microsoft Teams

Negative Zonka Feedback responses update Microsoft Dynamics 365 CRM cases and trigger an instant alert in Microsoft Teams.

When a lead is created in Microsoft Dynamics 365 CRM, send an email survey in Zonka Feedback and notify your sales team in Microsoft Teams

New leads in Microsoft Dynamics 365 CRM receive an automated email survey in Zonka Feedback while Microsoft Teams alerts your sales channel.

Add every Zonka Feedback survey respondent to Microsoft Dynamics 365 CRM, and update your Mailchimp audience list

Zonka Feedback survey respondents are added to Microsoft Dynamics 365 CRM and synced to Mailchimp lists automatically.

When a contact is created in Microsoft Dynamics 365 CRM, send an email survey in Zonka Feedback and add them to Mailchimp

New Microsoft Dynamics 365 CRM contacts receive an email survey in Zonka Feedback and join your Mailchimp audience.

If a Zonka Feedback survey response is positive, update the contact in Microsoft Dynamics 365 CRM and add a tag in Mailchimp

Positive Zonka Feedback responses update Microsoft Dynamics 365 CRM contacts and apply VIP tags in Mailchimp.

When a lead is updated in Microsoft Dynamics 365 CRM, trigger a Zonka Feedback survey and sync profile tags in Mailchimp

Updated Microsoft Dynamics 365 CRM leads trigger Zonka Feedback surveys and update subscriber tags in Mailchimp.

Send every Zonka Feedback survey response to Microsoft Dynamics 365 CRM, and create a matching contact in HubSpot

Zonka Feedback survey responses create contacts in both Microsoft Dynamics 365 CRM and HubSpot automatically.

When a contact is created in Microsoft Dynamics 365 CRM, send a Zonka Feedback survey and create a deal in HubSpot

New Microsoft Dynamics 365 CRM contacts trigger Zonka Feedback surveys and create new sales deals in HubSpot.

If a Zonka Feedback survey response is high, update the contact in Microsoft Dynamics 365 CRM and update the deal stage in HubSpot

High Zonka Feedback ratings update Microsoft Dynamics 365 CRM contacts and advance sales deal stages in HubSpot.

When a lead is created in Microsoft Dynamics 365 CRM, send a Zonka Feedback survey and create a task in HubSpot

New Microsoft Dynamics 365 CRM leads trigger Zonka Feedback surveys and generate follow-up tasks in HubSpot.

Send every Zonka Feedback survey response to Microsoft Dynamics 365 CRM, and create a support ticket in Zendesk

Survey responses from Zonka Feedback create Microsoft Dynamics 365 CRM contacts and open support tickets in Zendesk automatically.

When a case is created in Microsoft Dynamics 365 CRM, send a Zonka Feedback survey and create a ticket in Zendesk

New Microsoft Dynamics 365 CRM cases trigger Zonka Feedback surveys and create corresponding support tickets in Zendesk.

If a Zonka Feedback survey response is critical, update the Microsoft Dynamics 365 CRM case and update the ticket priority in Zendesk

Critical Zonka Feedback responses update Microsoft Dynamics 365 CRM cases and elevate ticket priorities in Zendesk.

When a contact is created in Microsoft Dynamics 365 CRM, trigger a Zonka Feedback survey and create a user profile in Zendesk

New Microsoft Dynamics 365 CRM contacts trigger Zonka Feedback surveys and create user profiles in Zendesk.

Send every Zonka Feedback survey response to Microsoft Dynamics 365 CRM, and log the details in Google Sheets

Zonka Feedback survey responses create Microsoft Dynamics 365 CRM contacts and append rows in Google Sheets automatically.

When a lead is created in Microsoft Dynamics 365 CRM, send an email survey in Zonka Feedback and log it in Google Sheets

New Microsoft Dynamics 365 CRM leads trigger Zonka Feedback surveys and log tracking details in Google Sheets.

If a Zonka Feedback survey response is received, update the Microsoft Dynamics 365 CRM contact and update the tracking row in Google Sheets

Zonka Feedback responses update Microsoft Dynamics 365 CRM contacts and refresh corresponding tracking rows in Google Sheets.

When a case is updated in Microsoft Dynamics 365 CRM, trigger a Zonka Feedback survey and record the event in Google Sheets

Updated Microsoft Dynamics 365 CRM cases trigger Zonka Feedback surveys and log activity details in Google Sheets.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Zonka Feedback

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM Triggers & Actions

Sales order is created in Microsoft Dynamics 365 CRM

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Contact is updated in Microsoft Dynamics 365 CRM

Triggers the automation when a contact is updated

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Contact is created in Microsoft Dynamics 365 CRM

Triggers the automation when a new contact is created

Try it →

Account is created in Microsoft Dynamics 365 CRM

Triggers the automation when a new account is created

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Account is updated in Microsoft Dynamics 365 CRM

Triggers the automation when an account is updated

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Opportunity is created in Microsoft Dynamics 365 CRM

Triggers the automation when any opportunity is updated

Try it →

Opportunity is updated in Microsoft Dynamics 365 CRM

Triggers the automation when any opportunity is updated

Try it →

Case is created in Microsoft Dynamics 365 CRM

Triggers the automation when a new case is created

Try it →

Case is updated in Microsoft Dynamics 365 CRM

Triggers the automation when any case is updated

Try it →

Lead is created in Microsoft Dynamics 365 CRM

Triggers the automation when a new lead is created

Try it →

Lead is updated in Microsoft Dynamics 365 CRM

Triggers the automation when the lead information is updated

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Quote is updated in Microsoft Dynamics 365 CRM

Triggers the automation when any quote is updated

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Zonka Feedback Triggers & Actions

Survey response is received in Zonka Feedback

Triggers the automation when a new survey response is received

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What can you automate with Microsoft Dynamics 365 CRM + Zonka Feedback?

Streamline your feedback collection and customer management workflows with powerful automated triggers and actions.

Get Started For Free

🔄

Sync survey responses to your CRM automatically

Turn every Zonka Feedback survey response into a new contact or lead in Microsoft Dynamics 365 CRM without lifting a finger. Eliminate manual data entry and keep your customer database updated in real time.

📋

Capture every submitted feedback detail

Map all survey answers, ratings, and custom comments into your Microsoft Dynamics 365 CRM records instead of just basic names. Your CRM becomes a comprehensive source for customer insights.

🔔

Notify your team the moment feedback arrives

Alert support and sales channels instantly in Slack or Microsoft Teams whenever a new survey response or critical customer complaint is received.

🔀

Route responses based on customer ratings

Automatically create a support case for low ratings or advance sales opportunities for high ratings based on submitted survey scores.

🔄

Keep customer records updated as things change

Automatically update Microsoft Dynamics 365 CRM contact details and account profiles whenever follow-up survey responses or profile changes occur.

🔍

Search and update instead of creating duplicates

Check if a contact already exists in Microsoft Dynamics 365 CRM before adding survey data, updating existing records to keep your database clean.

⚡

Trigger follow-up surveys after CRM updates

Automatically send email or SMS surveys in Zonka Feedback whenever a sales lead is created, a support case is updated, or a deal stage advances.

📊

Log survey activity in external spreadsheets

Extend your automation flow by recording every Zonka Feedback response and Microsoft Dynamics 365 CRM update directly into Google Sheets for reporting.

And much more...

Who is Microsoft Dynamics 365 CRM + Zonka Feedback integration for?

Connecting Microsoft Dynamics 365 CRM and Zonka Feedback helps customer success teams, sales reps, and managers capture feedback, track leads, and resolve issues instantly.

Business analysts and reporting leads

Customer support managers

Account executives

Customer support teams

Sales representatives

Operations managers

📈

Business analysts and reporting leads

You review feedback metrics from Zonka Feedback to report on customer satisfaction, but your CRM records only update when someone manually exports data, so your satisfaction dashboards are always a few hours behind — automating both apps means every survey response updates your CRM records instantly and your reports stay current.

⚡

Customer support managers

You need to act fast when negative survey responses arrive, but complaints sit unread in your feedback inbox until someone checks manually, so critical issues escalate before anyone notices — connecting these apps means every critical survey response creates a support case instantly and your team resolves issues faster.

🤝

Account executives

You answer to key clients who want proof of ongoing service improvements, but compiling survey feedback reports by hand takes hours away from selling, so client reviews lack up-to-date satisfaction data — integrating these apps means every customer response populates your CRM records automatically and client updates are always ready.

📊

Customer support teams

The volume of survey responses is too high for anyone to keep up by hand, leaving valuable customer comments trapped in spreadsheets while clients wait for follow-ups — this integration means every Zonka Feedback response triggers CRM updates automatically and your support volume is managed effortlessly.

🎯

Sales representatives

You own the next sales follow-up step and depend on marketing or support upstream to hand over feedback details, but manual handoffs cause missed leads and delayed responses — automating both apps means every survey respondent becomes a CRM contact instantly and your sales pipeline never misses a beat.

🗂️

Operations managers

You need a reliable customer history to audit service quality, but scattered feedback logs leave frustrating gaps in your database when records aren't synced — with this integration, every customer interaction and survey response is logged in your CRM reliably and your data history remains complete.

Try This Integration – No Code Needed

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Connect Microsoft Dynamics 365 CRM + Zonka Feedback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

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Frequently Asked Questions

How do I connect Microsoft Dynamics 365 CRM to Zonka Feedback?

You can connect Microsoft Dynamics 365 CRM to Zonka Feedback in one click using Integrately. Set up pre-built workflows or ask Integrately AI to build custom automations linking both apps with Slack, Google Sheets, and 1,500+ other tools.

Can I automatically sync Zonka Feedback survey responses into Microsoft Dynamics 365 CRM contacts?

Can I connect Microsoft Dynamics 365 CRM, Zonka Feedback, and Slack?

What is a good Zapier alternative for Microsoft Dynamics 365 CRM and Zonka Feedback?

How does Microsoft Dynamics 365 CRM handle contacts and leads during Zonka Feedback automations?

How does Zonka Feedback trigger automations with Microsoft Dynamics 365 CRM?

Can I automate Microsoft Dynamics 365 CRM and Zonka Feedback without coding?

Is the Microsoft Dynamics 365 CRM and Zonka Feedback integration free?

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Microsoft Dynamics 365 CRM + Zonka Feedback Integration

Integrate Microsoft Dynamics 365 CRM to Zonka Feedback in one click, or tell Integrately AI how you want each feedback response handled. Collect customer sentiment, update your CRM contacts, log customer records, and trigger follow-ups automatically.

Trusted by experts at...

Ready Workflows for Microsoft Dynamics 365 CRM + Zonka Feedback Integration

Capture survey responses, update CRM records, sync customer profiles, alert your support team, and send follow-ups, all in just one click.

Create Microsoft Dynamics 365 CRM contact for new Zonka Feedback response

When New survey response is received in Zonka Feedback > Check any condition > Create contact in Microsoft Dynamics 365 CRM

When New survey response is received in Zonka Feedback > Check any condition > Create lead in Microsoft Dynamics 365 CRM

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Microsoft Dynamics 365 CRM + Zonka Feedback flow

Notify team channels, sync contacts with marketing lists, and log survey data in spreadsheets after your core integration finishes. Pick a combination and activate it in one click.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Zonka Feedback

Mix and match to build the exact automation you need

What can you automate with Microsoft Dynamics 365 CRM + Zonka Feedback?

Streamline your feedback collection and customer management workflows with powerful automated triggers and actions.

Who is Microsoft Dynamics 365 CRM + Zonka Feedback integration for?

Connecting Microsoft Dynamics 365 CRM and Zonka Feedback helps customer success teams, sales reps, and managers capture feedback, track leads, and resolve issues instantly.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Microsoft Dynamics 365 CRM + Zonka Feedback

Build and manage your Microsoft Dynamics 365 CRM + Zonka Feedback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Microsoft Dynamics 365 CRM or Zonka Feedback With 1500+ Other Apps

Automate Your Tedious Tasks
With A Single Click

It's so easy a caveman could do it.

Microsoft Dynamics 365 CRM + Zonka Feedback Integration

Integrate Microsoft Dynamics 365 CRM to Zonka Feedback in one click, or tell Integrately AI how you want each feedback response handled. Collect customer sentiment, update your CRM contacts, log customer records, and trigger follow-ups automatically.

Trusted by experts at...

Ready Workflows for Microsoft Dynamics 365 CRM + Zonka Feedback Integration

Capture survey responses, update CRM records, sync customer profiles, alert your support team, and send follow-ups, all in just one click.

Create Microsoft Dynamics 365 CRM contact for new Zonka Feedback response

When New survey response is received in Zonka Feedback > Check any condition > Create contact in Microsoft Dynamics 365 CRM

When New survey response is received in Zonka Feedback > Check any condition > Create lead in Microsoft Dynamics 365 CRM

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Microsoft Dynamics 365 CRM + Zonka Feedback flow

Notify team channels, sync contacts with marketing lists, and log survey data in spreadsheets after your core integration finishes. Pick a combination and activate it in one click.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Zonka Feedback

Mix and match to build the exact automation you need

What can you automate with Microsoft Dynamics 365 CRM + Zonka Feedback?

Streamline your feedback collection and customer management workflows with powerful automated triggers and actions.

Who is Microsoft Dynamics 365 CRM + Zonka Feedback integration for?

Connecting Microsoft Dynamics 365 CRM and Zonka Feedback helps customer success teams, sales reps, and managers capture feedback, track leads, and resolve issues instantly.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Microsoft Dynamics 365 CRM + Zonka Feedback

Build and manage your Microsoft Dynamics 365 CRM + Zonka Feedback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Microsoft Dynamics 365 CRM or Zonka Feedback With 1500+ Other Apps

Automate Your Tedious Tasks With A Single Click

It's so easy a caveman could do it.

Automate Your Tedious Tasks
With A Single Click