Microsoft Office 365 + respond.io Integration

Integrate Microsoft Office 365 to respond.io in one click, or tell Integrately AI how you want each contact handled. Sync new contacts, update messaging lifecycles, alert your team, and trigger automated follow-ups instantly.

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1.
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • respond.io
    Contact is created in respond.io Instant
  • respond.io
    Contact is updated in respond.io Instant
  • respond.io
    Message is received in respond.io Instant
  • respond.io
    Message is sent in respond.io Instant
  • respond.io
    Conversation is closed in respond.io Instant
  • respond.io
    Conversation is opened in respond.io Instant
  • respond.io
    Contact assignee is updated in respond.io Instant
  • respond.io
    Contact tag is updated in respond.io Instant
  • respond.io
    Comment is created in respond.io Instant
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2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365
  • respond.io
    Send message via email in respond.io
  • respond.io
    Update the contact lifecycle in respond.io
  • respond.io
    Send message via WhatsApp template in respond.io
  • respond.io
    Send message via SMS in respond.io
  • respond.io
    Add comment in respond.io
  • respond.io
    Create contact in respond.io
  • respond.io
    Search contact in respond.io
  • respond.io
    Delete contact in respond.io
  • respond.io
    Create or update contact in respond.io
  • respond.io
    Update contact in respond.io
  • respond.io
    Assign or unassign conversation in respond.io
  • respond.io
    Create custom field in respond.io
  • respond.io
    Open or close conversation in respond.io
  • respond.io
    Add tag in respond.io

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Ready Workflows Ready Workflows for Microsoft Office 365 + respond.io Integration

Capture new contacts, update communication stages, sync email interactions, alert your team, and send multi-channel messages, all in just one click.

Most popular automationsmost-popular-automations
respond.io + Microsoft Office 365 Integration

Create Microsoft Office 365 contact for new respond.io contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this respond.io - Microsoft Office 365 integration, anytime a new respond.io contact is created, an Microsoft Office 365 contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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respond.io + Microsoft Office 365 Integration

Send Microsoft Office 365 message for new respond.io contact

Anytime a new contact is added to your respond.io, automatically send them a message through Microsoft Office 365 letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this respond.io - Microsoft Office 365 integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Microsoft Office 365 + respond.io Integration

Create respond.io contact for new Microsoft Office 365 contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Office 365 - respond.io integration, anytime a new Microsoft Office 365 contact is created, an respond.io contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your Microsoft Office 365 + respond.io flow

Send messaging data to your CRM, update support tickets, and notify teams in chat tools as conversations evolve. Pick a combination and activate it in one click.

Microsoft Office 365
respond.io
+
HubSpotHubSpot (6)
+
SalesforceSalesforce (5)
+
ZendeskZendesk (5)
+
SlackSlack (5)
+
StripeStripe (4)
+
Jira Software CloudJira Software Cloud (4)
M
R
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Add every new Microsoft Office 365 contact to respond.io, and create the contact in HubSpot
New Microsoft Office 365 contacts appear in respond.io and HubSpot instantly, eliminating manual data entry across platforms.
M
R
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When a contact is updated in Microsoft Office 365, update respond.io and log the change in HubSpot
Keep contact details synchronized between Microsoft Office 365, respond.io, and HubSpot without manual updates.
M
R
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If a Microsoft Office 365 contact is updated, update respond.io and create a deal in HubSpot
Track pipeline opportunities in HubSpot whenever contact updates occur in Microsoft Office 365 and respond.io.
M
R
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When an email is received in Microsoft Office 365, add a comment in respond.io and log an activity in HubSpot
Capture email context inside respond.io conversations and HubSpot activity logs automatically.
M
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Use Claude to summarize new Microsoft Office 365 emails, update respond.io, and log notes in HubSpot
AI analyzes incoming emails so respond.io and HubSpot receive clear summaries without manual reading.
M
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When a contact is created in Microsoft Office 365, create a contact in respond.io, notify in HubSpot, and create a task in Asana
Coordinate multi-team follow-ups across respond.io, HubSpot, and Asana from a single Microsoft Office 365 event.

Supported triggers and actions for Microsoft Office 365 and respond.io

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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respond.io
respond.io Triggers & Actions
Instant
Contact is created in respond.io
Triggers the automation when a new contact is created
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Instant
Contact is updated in respond.io
Triggers the automation when a contact is updated
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Instant
Message is received in respond.io
Triggers the automation when a new message is received
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Instant
Message is sent in respond.io
Triggers the automation when a new message is sent
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Instant
Conversation is closed in respond.io
Triggers the automation when any conversation is marked as completed
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Instant
Conversation is opened in respond.io
Triggers the automation when a new conversation is initiated
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Instant
Contact assignee is updated in respond.io
Triggers the automation when a contact's assignee is changed
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Instant
Contact tag is updated in respond.io
Triggers the automation when a contact tag is updated
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Instant
Comment is created in respond.io
Triggers the automation when a new comment is created
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Send message via email in respond.io
Sends a message via email
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Update the contact lifecycle in respond.io
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Send message via WhatsApp template in respond.io
Sends predefined messages using whatsapp templates
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Send message via SMS in respond.io
Sends a message through text messaging
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Add comment in respond.io
Adds a comment to a record
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Create contact in respond.io
Adds a new contact to the database
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Search contact in respond.io
Finds and retrieves contact information
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Delete contact in respond.io
Removes a contact from the address book
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Create or update contact in respond.io
Adds or update contact information
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Update contact in respond.io
Updates contact information with new details
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Assign or unassign conversation in respond.io
Manage the assignment of conversations to different team members
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Create custom field in respond.io
Creates a new marketing campaign
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Open or close conversation in respond.io
Open or close a conversation with a action trigger
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Add tag in respond.io
Adds tags to particular items based on predefined criteria
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What can you automate with Microsoft Office 365 + respond.io?

Streamline customer engagement by connecting your communication channels and productivity tools seamlessly.

What you can automate?
🔄
Sync new contacts instantly across platforms
Automatically create respond.io profiles whenever a new contact is added in Microsoft Office 365, eliminating manual copy-pasting.
📋
Capture every submitted contact detail
Map all available Microsoft Office 365 contact fields into respond.io custom fields instead of just basic names and emails.
🔔
Alert your team the moment events happen
Notify team members in Slack or email when new messages or contact updates arrive in Microsoft Office 365 and respond.io.
🔀
Route communications based on submitted criteria
Trigger different respond.io message templates or pipeline updates depending on tags and fields submitted in Microsoft Office 365.
🔄
Keep records updated as data changes
Automatically update contact lifecycles and record details in respond.io whenever updates occur in Microsoft Office 365.
🛡️
Prevent duplicate records with smart matching
Search existing contacts before creating new entries to keep your respond.io and Microsoft Office 365 databases clean.
⏱️
Manage status changes and conversation lifecycles
Automatically close or open conversations and update contact lifecycles in respond.io based on triggers from Microsoft Office 365.
🔌
Extend workflows to your favorite CRM tools
Connect Microsoft Office 365 and respond.io with HubSpot, Salesforce, or Zendesk to build powerful multi-app automations.
And much more...

Who is Microsoft Office 365 + respond.io integration for?

Connecting Microsoft Office 365 and respond.io helps growing businesses streamline customer messaging, eliminate manual data entry, and keep communication channels synchronized across teams.

Analytics Managers
Analytics Managers
Customer Support Teams
Customer Support Teams
Account Executives
Account Executives
Sales Operations Leads
Sales Operations Leads
Project Coordinators
Project Coordinators
Customer Success Leads
Customer Success Leads
📈
Analytics Managers
You're pulling contact metrics from Microsoft Office 365 but your messaging reports only update when someone manually exports data, so the row counts you're reviewing are always a few hours behind — with this integration, every new record lands instantly and your data stays current.
Customer Support Teams
You handle high volumes of customer inquiries in Microsoft Office 365, but critical message updates reach your team too late for rapid resolution — with this integration, every conversation syncs automatically and your support response times drop.
🤝
Account Executives
You manage client pipelines across Microsoft Office 365 while clients expect real-time updates on messaging channels, leaving stakeholders waiting for progress reports — with this integration, every contact status syncs instantly and client communication remains flawless.
🚀
Sales Operations Leads
You're processing hundreds of inbound leads through Microsoft Office 365 that require manual entry into messaging tools, creating massive data backlogs — with this integration, every lead populates respond.io automatically and your pipeline moves without friction.
📋
Project Coordinators
You depend on upstream contact handoffs from Microsoft Office 365 to schedule downstream messaging tasks, but manual delays stall your workflow — with this integration, every new submission triggers immediate task creation and your projects stay on track.
🗂️
Customer Success Leads
You need a reliable history of all client interactions across your systems, but manual logging leaves gaps in your customer records — with this integration, every interaction is tracked seamlessly and your account history is always complete.
Our team

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Why choose Integrately to automate Microsoft Office 365 + respond.io

Build and manage your Microsoft Office 365 + respond.io automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + respond.io with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Microsoft Office 365 to respond.io?
Frequently Asked Questions
You can connect Microsoft Office 365 to respond.io instantly using 1-click ready automations or by asking Integrately AI to build your custom workflow. It links seamlessly with tools like HubSpot, Slack, and Zendesk.
Can I automatically sync new Microsoft Office 365 contacts to respond.io?
Frequently Asked Questions
Can I connect Microsoft Office 365, respond.io, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Office 365 and respond.io?
Frequently Asked Questions
How does Microsoft Office 365 handle contact creation triggers here?
Frequently Asked Questions
How are respond.io contact updates managed in this integration?
Frequently Asked Questions
Can I automate Microsoft Office 365 and respond.io without coding?
Frequently Asked Questions
Is the Microsoft Office 365 and respond.io integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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respond.io
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