Microsoft Office 365 + Twilio Integration

Integrate Microsoft Office 365 to Twilio in one click, or tell Integrately AI how you want each contact handled. Trigger instant SMS messages, send WhatsApp templates, retrieve message media, and log call details automatically.

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1.
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Microsoft Office 365 + Twilio Integration

Send SMS alerts for new contacts, notify teams on calendar events, route messages, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Twilio + Microsoft Office 365 Integration

Send message from Microsoft Office 365 for new sms received in Twilio

There are many reasons why you would want to send an message in Microsoft Office 365 when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Microsoft Office 365 + Twilio Integration

Send sms from Twilio for new message received in Microsoft Office 365

There are many reasons why you would want to send an sms in Twilio when a text message is received in Microsoft Office 365.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.

No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Microsoft Office 365 + Twilio Integration

Send Twilio sms for new Microsoft Office 365 event

If you have a busy schedule and rely on your Microsoft Office 365 to keep you organized, then this automation is for you!

Why? Because wouldn't it be great if your received {{action.Email}} was in your Twilio account, whenever you created any event in your Microsoft Office 365, notifying you of the event! This way, you'll never forget an appointment or meeting again.
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Microsoft Office 365 + Twilio Integration

Send Twilio sms for new Microsoft Office 365 contact

Anytime a new contact is added to your Microsoft Office 365, automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Microsoft Office 365 - Twilio integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Microsoft Office 365 + Twilio flow

Teams often want to log communication history in a CRM, update spreadsheets, or notify staff when messages send. Pick a combination and activate it in one click.

Microsoft Office 365
Twilio
+
Microsoft ExcelMicrosoft Excel (3)
+
SalesforceSalesforce (3)
+
SlackSlack (3)
+
CalendlyCalendly (3)
+
ZoomZoom (3)
+
MailchimpMailchimp (3)
M
M
T
Add every new Microsoft Office 365 contact to your Microsoft Excel spreadsheet, and send a confirmation SMS in Twilio.
New Microsoft Office 365 contacts appear in Microsoft Excel instantly while Twilio dispatches a confirmation SMS, keeping your records updated without manual entry.
M
M
T
Log every Microsoft Office 365 calendar event in Microsoft Excel, and notify participants via Twilio SMS.
Calendar events in Microsoft Office 365 log automatically in Microsoft Excel and trigger a Twilio SMS notification.
M
M
T
Save Microsoft Office 365 email details to Microsoft Excel, and send a follow-up SMS using Twilio.
Incoming emails in Microsoft Office 365 populate Microsoft Excel rows and trigger an automated Twilio SMS follow-up.

Supported triggers and actions for Microsoft Office 365 and Twilio

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Get message medias in Twilio
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Get message media by id in Twilio
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Microsoft Office 365 + Twilio?

Streamline communication workflows by connecting Microsoft Office 365 events directly to automated Twilio messaging.

What you can automate?
🚀
Trigger SMS messages from new contacts
Automatically send a Twilio SMS whenever a new contact is created in Microsoft Office 365 to start engagement instantly.
📥
Capture every email and message detail
Map all incoming email data from Microsoft Office 365 into downstream messaging flows without missing key fields.
🔔
Alert the right team member immediately
Notify staff via Twilio the moment a calendar event starts or an important email arrives in Microsoft Office 365.
🔀
Route messages based on submitted fields
Send different Twilio WhatsApp templates or SMS alerts depending on the specific content of your Microsoft Office 365 emails.
🔄
Keep contact records up to date
Synchronize updates across Microsoft Office 365 contacts and Twilio communication channels automatically as data changes.
Add or update without creating duplicates
Search existing records in Microsoft Office 365 before creating new contacts or calendar events to maintain clean data.
📅
Handle calendar changes and event status updates
Trigger Twilio SMS notifications whenever a Microsoft Office 365 calendar event is updated, started, or ended.
🔗
Extend flows to Slack for team updates
Connect your Microsoft Office 365 and Twilio workflow to Slack to post team notifications alongside automated customer texts.
And much more...

Who is Microsoft Office 365 + Twilio integration for?

Connecting Microsoft Office 365 to Twilio helps operations teams, account managers, and customer support staff instantly communicate critical updates and eliminate manual data entry.

Operations managers
Operations managers
Support teams
Support teams
Client success leads
Client success leads
Sales representatives
Sales representatives
Project coordinators
Project coordinators
Compliance officers
Compliance officers
📈
Operations managers
You're tracking client contact details in Microsoft Office 365, but your communication logs stay split across disconnected systems so you miss critical status updates — with this integration, every new contact triggers an instant Twilio SMS update so your records stay fully aligned.
🎧
Support teams
You schedule support follow-ups via Microsoft Office 365 calendar events, but staff forget to manually text clients when times change, causing missed meetings — automating both apps means every calendar update triggers an immediate Twilio SMS notification so clients always arrive on time.
🤝
Client success leads
You manage project touchpoints inside Microsoft Office 365 emails, but clients report delays because updates take hours to reach their phones — with this integration, received emails instantly dispatch a Twilio SMS message to keep stakeholders informed without manual delays.
Sales representatives
You capture hundreds of leads through Microsoft Office 365 contact forms, but manual texting creates severe backlogs and delayed outreach — automating both apps means every new contact instantly fires a personalised Twilio SMS outreach sequence.
📋
Project coordinators
You coordinate schedules via Microsoft Office 365 calendar events, but team members miss critical time changes while working remotely — with this integration, every schedule change automatically dispatches a Twilio SMS alert directly to staff phones.
🗂️
Compliance officers
You log client interactions inside Microsoft Office 365, but manual message tracking leads to missing communication histories during audits — connecting these apps means every interaction automatically records cleanly across both systems without gaps.
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Why choose Integrately to automate Microsoft Office 365 + Twilio

Build and manage your Microsoft Office 365 + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Microsoft Office 365 to Twilio?
Frequently Asked Questions
You can connect Microsoft Office 365 to Twilio in 1 click using ready templates or ask Integrately AI to build the integration and map the fields for you. Connect with 1,500+ integrations including Slack, Salesforce, and Microsoft Excel easily.
Can I automatically send a Twilio SMS when a new contact is created in Microsoft Office 365?
Frequently Asked Questions
Can I connect Microsoft Office 365, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Office 365 and Twilio?
Frequently Asked Questions
How does Microsoft Office 365 handle contact creation triggers here?
Frequently Asked Questions
Can Twilio send WhatsApp messages as well as SMS from Microsoft Office 365 events?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Office 365 and Twilio?
Frequently Asked Questions
Is the Microsoft Office 365 and Twilio integration free?
Frequently Asked Questions
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