Microsoft Outlook + Simpro Integration

Integrate Microsoft Outlook to Simpro in one click, or tell Integrately AI how you want each email handled. Create service jobs, update contacts, notify your field team, and track every customer request automatically.

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1.
  • Microsoft Outlook
    Email is received in Microsoft Outlook
  • Microsoft Outlook
    Contact is updated in Microsoft Outlook
  • Microsoft Outlook
    Email is created in Microsoft Outlook
  • Microsoft Outlook
    Calendar event is created in Microsoft Outlook
  • Microsoft Outlook
    Calendar event is started in Microsoft Outlook
  • Microsoft Outlook
    Calendar event is updated in Microsoft Outlook
  • Microsoft Outlook
    Contact is created in Microsoft Outlook
  • Simpro
    Recurring invoice is updated in Simpro Instant
  • Simpro
    Contact is created in Simpro Instant
  • Simpro
    Invoice is created in Simpro Instant
  • Simpro
    Invoice is updated in Simpro Instant
  • Simpro
    Recurring invoice is created in Simpro Instant
  • Simpro
    Job is created in Simpro Instant
  • Simpro
    Company customer created in Simpro Instant
  • Simpro
    Job is updated in Simpro Instant
  • Simpro
    Company customer updated in Simpro Instant
  • Simpro
    Site is created in Simpro Instant
  • Simpro
    Site is updated in Simpro Instant
  • Simpro
    Individual customer created in Simpro Instant
  • Simpro
    Individual customer updated in Simpro Instant
  • Simpro
    Quote is created in Simpro Instant
  • Simpro
    Quote is updated in Simpro Instant
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2.
  • Microsoft Outlook
    Delete contact in Microsoft Outlook
  • Microsoft Outlook
    Send email in Microsoft Outlook
  • Microsoft Outlook
    Create event in Microsoft Outlook
  • Microsoft Outlook
    Create contact in Microsoft Outlook
  • Microsoft Outlook
    Update contact in Microsoft Outlook
  • Microsoft Outlook
    Search contact in Microsoft Outlook
  • Microsoft Outlook
    Create draft email in Microsoft Outlook
  • Microsoft Outlook
    Search event in Microsoft Outlook
  • Microsoft Outlook
    Update event in Microsoft Outlook
  • Microsoft Outlook
    Get attachments in Microsoft Outlook
  • Simpro
    Get contact by ID in Simpro
  • Simpro
    Create lead in Simpro
  • Simpro
    Update contact in Simpro
  • Simpro
    Update lead in Simpro
  • Simpro
    Create individual customer in Simpro
  • Simpro
    Search individual customer in Simpro
  • Simpro
    Search company customer in Simpro
  • Simpro
    Create contact in Simpro
  • Simpro
    Create company customer in Simpro
  • Simpro
    Create service job in Simpro
  • Simpro
    Search job in Simpro
  • Simpro
    Create site in Simpro
  • Simpro
    Search contact in Simpro
  • Simpro
    Search site in Simpro
  • Simpro
    Create service quote in Simpro
  • Simpro
    Search quote in Simpro
  • Simpro
    Create activity schedule block in Simpro

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Ready Workflows Ready Workflows for Microsoft Outlook + Simpro Integration

Capture incoming emails, create service jobs, update customer records, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Outlook + Simpro Integration

Create simPRO individual customer for new Microsoft Outlook contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Outlook - simPRO integration, anytime a new Microsoft Outlook contact is created, an simPRO individual customer should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Simpro + Microsoft Outlook Integration

Create Microsoft Outlook contact for new simPRO individual customer

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this simPRO - Microsoft Outlook integration, anytime a new simPRO individual customer is created, an Microsoft Outlook contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Simpro + Microsoft Outlook Integration

Send Microsoft Outlook email for new simPRO individual customer

Anytime a new individual customer is added to your simPRO, automatically send them a email through Microsoft Outlook letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this simPRO - Microsoft Outlook integration, you can rest assured that your new individual customer will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Microsoft Outlook + Simpro flow

Route job details into your financial stack, notify your field teams, and track project documents. Pick a combination and activate it in one click.

Microsoft Outlook
Simpro
+
XeroXero (4)
+
QuickBooks OnlineQuickBooks Online (3)
+
TwilioTwilio (3)
+
SlackSlack (3)
+
Google DriveGoogle Drive (3)
+
StripeStripe (3)
M
S
X
Create a Simpro service job from every Microsoft Outlook email received, and create an invoice in Xero.
Incoming emails turn into Simpro service jobs and Xero invoices instantly, eliminating manual data entry across your tools.
M
S
X
When a contact is updated in Microsoft Outlook, update the Simpro customer and create a contact in Xero.
Keep customer details synchronized across Microsoft Outlook, Simpro, and Xero without manual updates.
S
M
X
When a Simpro job is created, send a confirmation email from Microsoft Outlook and create a bill in Xero.
Notify clients instantly from Microsoft Outlook and log the financial commitment in Xero for every new Simpro job.
M
S
X
Use Claude to extract billing details from Microsoft Outlook emails, create a Simpro service job, and create an invoice in Xero.
Let Claude parse email unstructured data to create structured Simpro service jobs and Xero invoices automatically.

Supported triggers and actions for Microsoft Outlook and Simpro

Mix and match to build the exact automation you need

Microsoft Outlook
Microsoft Outlook Triggers & Actions
Email is received in Microsoft Outlook
Triggers the automation when an email is received
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Contact is updated in Microsoft Outlook
Triggers the automation when a contact is updated
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Email is created in Microsoft Outlook
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Outlook
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Outlook
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Outlook
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Outlook
Triggers the automation when a new contact is created
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Delete contact in Microsoft Outlook
Removes a contact from the address book
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Send email in Microsoft Outlook
Sends an email to a recipient
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Create event in Microsoft Outlook
Adds a new contact to the contact list
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Create contact in Microsoft Outlook
Adds a new contact to the database
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Update contact in Microsoft Outlook
Updates contact information with new details
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Search contact in Microsoft Outlook
Finds and retrieves contact information
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Create draft email in Microsoft Outlook
Adds a new contact to the contact list
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Search event in Microsoft Outlook
Conduct a search for events based on particular criteria
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Update event in Microsoft Outlook
Updates event details with the latest information
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Get attachments in Microsoft Outlook
Retrieves attachments from emails and save them to a designated location
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Simpro
Simpro Triggers & Actions
Instant
Recurring invoice is updated in Simpro
Triggers the automation when a existing recurring invoice is updated.
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Instant
Contact is created in Simpro
Triggers the automation when a new contact is created.
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Instant
Invoice is created in Simpro
Triggers the automation when a new invoice is created
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Instant
Invoice is updated in Simpro
Triggers the automation when existing invoice is updated.
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Instant
Recurring invoice is created in Simpro
Triggers the automation when a new recurring invoice is created
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Instant
Job is created in Simpro
Triggers the automation when a new job is created
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Instant
Company customer created in Simpro
Triggers the automation when a new customer is created within the company's database
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Instant
Job is updated in Simpro
Triggers the automation when a job is updated
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Instant
Company customer updated in Simpro
Triggers the automation when a company's customer information is updated
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Instant
Site is created in Simpro
Triggers the automation when a new site is created
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Instant
Site is updated in Simpro
Triggers the automation when a site is updated
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Instant
Individual customer created in Simpro
Triggers the automation when a new individual customer is added
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Instant
Individual customer updated in Simpro
Triggers the automation when a customer's information is updated
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Instant
Quote is created in Simpro
Triggers the automation when a new quote is created
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Instant
Quote is updated in Simpro
Triggers the automation when any quote is updated
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Get contact by ID in Simpro
Retrieve contact information by unique identifier
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Create lead in Simpro
Adds a new lead to the database
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Update contact in Simpro
Updates specified contact to the database
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Update lead in Simpro
Updates specified lead to the database
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Create individual customer in Simpro
Creates a new individual customer record
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Search individual customer in Simpro
Searches for an individual customer
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Search company customer in Simpro
Searches for a company customer
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Create contact in Simpro
Adds a new contact to the database
Try it →
Create company customer in Simpro
Creates a new company customer record
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Create service job in Simpro
Generates a new service job
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Search job in Simpro
Searches for a job
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Create site in Simpro
Generates a new site entry
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Search contact in Simpro
Finds and retrieves contact information
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Search site in Simpro
Searches for a site
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Create service quote in Simpro
Generates a new service quote
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Search quote in Simpro
Searches for a quote
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Create activity schedule block in Simpro
Creates a new activity schedule block
Try it →

What can you automate with Microsoft Outlook + Simpro?

Streamline your field service management by connecting email communications directly to job scheduling and invoicing operations.

What you can automate?
Convert Microsoft Outlook emails into Simpro service jobs instantly
Turn every incoming client email or support request into an active service job inside Simpro automatically. Eliminate manual data entry and ensure no service request gets left behind.
📋
Capture every custom field and email detail
Map all available Microsoft Outlook sender details, email bodies, and attachments directly into Simpro job descriptions and custom fields. Your operational records remain detailed and complete.
💬
Notify your field team the moment work is booked
Alert dispatchers and field technicians via Slack or SMS as soon as a Microsoft Outlook email generates a new Simpro job. Response times improve across your entire mobile workforce.
🔀
Route service requests based on email content
Set conditional logic to route urgent maintenance requests to priority Simpro job queues while standard inquiries generate regular service quotes. Every request goes to the right workflow.
🔄
Keep customer contact records synchronised across platforms
Update contact details in Microsoft Outlook or Simpro and watch the changes sync across both applications automatically. Prevent outdated client phone numbers or email addresses.
🔍
Match existing records to prevent duplicate customer entries
Search for existing customer profiles before creating new entries in Simpro from Microsoft Outlook contacts. Maintain a clean database without cluttering your system with duplicate records.
📅
Trigger calendar events and status updates seamlessly
Create calendar appointments in Microsoft Outlook whenever Simpro jobs are scheduled or updated. Keep your team's schedules aligned with ongoing field operations.
📁
Extend your workflow into Google Drive and accounting apps
Connect your Microsoft Outlook and Simpro flow to Google Drive to store attachments, or link accounting tools to generate invoices the moment service jobs are completed.
And much more...

Who is Microsoft Outlook + Simpro integration for?

Service businesses, field operations managers, and account coordinators connect these platforms to eliminate manual data entry and keep field jobs moving.

Operations directors
Operations directors
Field service coordinators
Field service coordinators
Account managers
Account managers
Customer support teams
Customer support teams
Billing specialists
Billing specialists
Business owners
Business owners
📈
Operations directors
You review weekly job throughput reports but your tracking numbers are always delayed because team members manually copy email requests into Simpro, so the metrics you report against are hours out of date — with this integration, every incoming request creates a job instantly and your operational data stays current.
Field service coordinators
You need to dispatch technicians quickly when client emails arrive, but manual handoffs mean crews find out too late and arrival times slip — automating both apps means every service request converts to a job immediately and your team receives instant dispatches.
🤝
Account managers
You answer to clients asking for status updates on their service tickets, but you have to check multiple systems to see if job records exist — connecting these apps means client communications in Microsoft Outlook tie directly to active Simpro jobs without manual lookups.
🔄
Customer support teams
The volume of inbound email requests is too high for your staff to keep up with by hand, leading to missed tickets and frustrated clients — this integration means every email generates a structured record automatically, keeping your support pipeline clear and responsive.
📋
Billing specialists
You depend on field supervisors to hand over completed job sheets so you can issue invoices, but paper trails and delayed handoffs create billing bottlenecks — automating this workflow means job creation and customer data sync seamlessly across systems the moment work is requested.
🗂️
Business owners
You need a reliable history of all client communications and job histories, but staff keep finding gaps where emails were never logged in the management software — with this integration, every customer interaction and job record is captured accurately from day one.
Our team

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Why choose Integrately to automate Microsoft Outlook + Simpro

Build and manage your Microsoft Outlook + Simpro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Outlook + Simpro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Microsoft Outlook to Simpro?
Frequently Asked Questions
You can connect Microsoft Outlook to Simpro instantly using 1-click ready workflows on Integrately or by asking Integrately AI to build your custom automation. Simply select your trigger and action events, connect your accounts, and your integration runs automatically alongside tools like Slack and Google Drive.
Can I automatically create Simpro service jobs from Microsoft Outlook emails?
Frequently Asked Questions
Can I connect Microsoft Outlook, Simpro, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Outlook and Simpro?
Frequently Asked Questions
How are contacts updated between Microsoft Outlook and Simpro?
Frequently Asked Questions
Can Simpro job updates trigger emails in Microsoft Outlook?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Outlook and Simpro?
Frequently Asked Questions
Is the Microsoft Outlook and Simpro integration free?
Frequently Asked Questions
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You Can Also Connect Microsoft Outlook or Simpro With 1500+ Other Apps

Microsoft Outlook
Popular Microsoft Outlook Integrations
Connect Microsoft Outlook to CRMs, calendar tools, and productivity apps to manage communications and stay organised.
Simpro
Popular Simpro Integrations
Sync Simpro with accounting, project tracking, and invoicing tools to keep operational data working across your stack.
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Simpro Integrations arrow right
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