Microsoft Teams + respond.io Integration

Integrate Microsoft Teams to respond.io in one click, or tell Integrately AI how you want each contact handled. Create contacts, update contact lifecycles, send template messages, and notify your team automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
  • respond.io
    Contact is created in respond.io Instant
  • respond.io
    Contact is updated in respond.io Instant
  • respond.io
    Message is received in respond.io Instant
  • respond.io
    Message is sent in respond.io Instant
  • respond.io
    Conversation is closed in respond.io Instant
  • respond.io
    Conversation is opened in respond.io Instant
  • respond.io
    Contact assignee is updated in respond.io Instant
  • respond.io
    Contact tag is updated in respond.io Instant
  • respond.io
    Comment is created in respond.io Instant
Arrow Right
2.
  • Microsoft Teams
    Get chat message in Microsoft Teams
  • Microsoft Teams
    Search user in Microsoft Teams
  • Microsoft Teams
    Send channel message in Microsoft Teams
  • Microsoft Teams
    Send chat message in Microsoft Teams
  • Microsoft Teams
    Create channel in Microsoft Teams
  • Microsoft Teams
    Search channel in Microsoft Teams
  • Microsoft Teams
    Create online meeting in Microsoft Teams
  • Microsoft Teams
    Get user by ID in Microsoft Teams
  • respond.io
    Update the contact lifecycle in respond.io
  • respond.io
    Send message via WhatsApp template in respond.io
  • respond.io
    Send message via SMS in respond.io
  • respond.io
    Send message via email in respond.io
  • respond.io
    Add comment in respond.io
  • respond.io
    Create contact in respond.io
  • respond.io
    Search contact in respond.io
  • respond.io
    Delete contact in respond.io
  • respond.io
    Create or update contact in respond.io
  • respond.io
    Update contact in respond.io
  • respond.io
    Assign or unassign conversation in respond.io
  • respond.io
    Create custom field in respond.io
  • respond.io
    Open or close conversation in respond.io
  • respond.io
    Add tag in respond.io

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Microsoft Teams + respond.io Integration

Capture messages, create contacts, update lifecycles, send template messages, and manage conversations, all in just one click.

Most popular automationmost-popular-automations
respond.io + Microsoft Teams Integration

Send Microsoft Teams message for new respond.io contact

Anytime a new contact is added to your respond.io, automatically send them a message through Microsoft Teams letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this respond.io - Microsoft Teams integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Microsoft Teams + respond.io flow

Sync new contacts to your CRM, log support tickets, and update orders instantly. Pick a combination and activate it in one click.

Microsoft Teams
respond.io
+
SalesforceSalesforce (3)
+
HubspotHubspot (3)
+
ZendeskZendesk (3)
+
ShopifyShopify (3)
+
StripeStripe (3)
+
AsanaAsana (3)
R
S
M
When a contact is created in respond.io, create a lead in Salesforce and send a channel message in Microsoft Teams
New respond.io contacts appear in Salesforce immediately while your team gets notified in Microsoft Teams, eliminating manual copy-pasting.
R
S
M
When a message is received in respond.io, update the Salesforce record and notify your team in Microsoft Teams
Keep your Salesforce records synchronized with incoming respond.io messages and alert your team in Microsoft Teams instantly.
R
S
M
When a conversation is closed in respond.io, update the Salesforce opportunity and notify Microsoft Teams
Closed respond.io conversations automatically update your Salesforce opportunities while alerting your team in Microsoft Teams.

Supported triggers and actions for Microsoft Teams and respond.io

Mix and match to build the exact automation you need

Microsoft Teams
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
Try it →
Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
Try it →
Channel is created in Microsoft Teams
Triggers the automation when a new channel is created
Try it →
New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
Try it →
Get chat message in Microsoft Teams
Get chat message
Try it →
Search user in Microsoft Teams
Searches for a user
Try it →
Send channel message in Microsoft Teams
Sends a message to a channel
Try it →
Send chat message in Microsoft Teams
Sends a chat message to a recipient or group
Try it →
Create channel in Microsoft Teams
Creates a new channel
Try it →
Search channel in Microsoft Teams
Searches for a channel
Try it →
Create online meeting in Microsoft Teams
Schedules a new online meeting
Try it →
Get user by ID in Microsoft Teams
Retrieves user information using their id
Try it →
respond.io
respond.io Triggers & Actions
Instant
Contact is created in respond.io
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in respond.io
Triggers the automation when a contact is updated
Try it →
Instant
Message is received in respond.io
Triggers the automation when a new message is received
Try it →
Instant
Message is sent in respond.io
Triggers the automation when a new message is sent
Try it →
Instant
Conversation is closed in respond.io
Triggers the automation when any conversation is marked as completed
Try it →
Instant
Conversation is opened in respond.io
Triggers the automation when a new conversation is initiated
Try it →
Instant
Contact assignee is updated in respond.io
Triggers the automation when a contact's assignee is changed
Try it →
Instant
Contact tag is updated in respond.io
Triggers the automation when a contact tag is updated
Try it →
Instant
Comment is created in respond.io
Triggers the automation when a new comment is created
Try it →
Update the contact lifecycle in respond.io
Try it →
Send message via WhatsApp template in respond.io
Sends predefined messages using whatsapp templates
Try it →
Send message via SMS in respond.io
Sends a message through text messaging
Try it →
Send message via email in respond.io
Sends a message via email
Try it →
Add comment in respond.io
Adds a comment to a record
Try it →
Create contact in respond.io
Adds a new contact to the database
Try it →
Search contact in respond.io
Finds and retrieves contact information
Try it →
Delete contact in respond.io
Removes a contact from the address book
Try it →
Create or update contact in respond.io
Adds or update contact information
Try it →
Update contact in respond.io
Updates contact information with new details
Try it →
Assign or unassign conversation in respond.io
Manage the assignment of conversations to different team members
Try it →
Create custom field in respond.io
Creates a new marketing campaign
Try it →
Open or close conversation in respond.io
Open or close a conversation with a action trigger
Try it →
Add tag in respond.io
Adds tags to particular items based on predefined criteria
Try it →

What can you automate with Microsoft Teams + respond.io?

Streamline your customer communications by syncing chat messages, managing contacts, and automating team notifications across platforms.

What you can automate?
💬
Sync chat messages and contacts instantly
Automatically create contacts in respond.io whenever chat messages are received in Microsoft Teams or vice versa, ensuring your databases stay perfectly aligned without manual entry.
📋
Capture every submitted field and contact detail
Map complete contact profiles, custom fields, and tags between Microsoft Teams and respond.io so no critical customer information gets left behind during data transfers.
🔔
Notify the right team member the moment it happens
Send instant channel messages or direct chats in Microsoft Teams whenever respond.io conversations open, close, or receive new messages, keeping your entire department informed.
🔀
Route actions based on submitted tags and lifecycle stages
Trigger different workflows depending on contact tags or lifecycle updates in respond.io, ensuring leads are handled according to your exact business rules.
🔄
Keep records updated as conversations evolve
Automatically update contact lifecycles, assign conversations, and modify tags across both platforms as customer interactions progress through your pipeline.
✨
Create or update contacts without generating duplicates
Use intelligent lookup operations to create new records or update existing ones in respond.io and Microsoft Teams, maintaining a clean and accurate database.
📊
Manage status changes and conversation closures
Automatically open or close conversations in respond.io and notify team channels in Microsoft Teams whenever customer support tickets reach resolution.
🔌
Extend your workflow to external business apps
Connect Microsoft Teams and respond.io with powerful external tools like Salesforce or HubSpot to build multi-step pipelines that span your entire tech stack.
And much more...

Who is Microsoft Teams + respond.io integration for?

This integration helps customer support teams, sales reps, and managers coordinate messaging channels, keep records synchronized, and respond faster to incoming customer inquiries.

Data analysts
Data analysts
Customer support leads
Customer support leads
Account managers
Account managers
Sales operations teams
Sales operations teams
Sales development reps
Sales development reps
Operations specialists
Operations specialists
📊
Data analysts
You are reviewing customer messaging metrics in Microsoft Teams, but your respond.io contact records are never updated in time for reporting — with this integration, every contact update lands instantly and your reports stay accurate.
⚡
Customer support leads
You are collaborating with colleagues in Microsoft Teams, but urgent customer messages sit unread in respond.io until someone checks manually — automating both apps means incoming messages alert your team immediately and issues get resolved faster.
📋
Account managers
You are tracking client communications in Microsoft Teams, but tracking conversation histories across platforms causes missed follow-ups and client frustration — with this integration, every conversation state syncs cleanly and your client history remains complete.
📈
Sales operations teams
You are managing high volumes of incoming prospects in Microsoft Teams, but manual contact creation causes severe bottlenecks and lost leads — connecting these apps means every contact and tag syncs instantly without manual data entry.
🤝
Sales development reps
You are waiting for handoffs from inbound chats in Microsoft Teams, but manual lead routing leaves prospects waiting too long for a response — automating both apps means new contacts trigger instant assignments and handoffs happen seamlessly.
🗂️
Operations specialists
You are auditing customer communication logs in Microsoft Teams, but missing contact updates leave frustrating gaps in your audit trail — this integration means every interaction and lifecycle change is logged reliably.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Microsoft Teams + respond.io

Build and manage your Microsoft Teams + respond.io automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Teams + respond.io with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect Microsoft Teams + respond.io Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect Microsoft Teams + respond.io Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Microsoft Teams to respond.io?
Frequently Asked Questions
You can connect Microsoft Teams and respond.io in 1-click using ready templates or ask Integrately AI to build the automation. It connects smoothly with tools like Salesforce, HubSpot, and Zendesk.
Can I automatically sync respond.io contacts when Microsoft Teams messages arrive?
Frequently Asked Questions
Can I connect Microsoft Teams, respond.io, and Salesforce?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Teams and respond.io?
Frequently Asked Questions
How does Microsoft Teams handle data transfer in this integration?
Frequently Asked Questions
How does respond.io manage contact updates during automation?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Teams and respond.io?
Frequently Asked Questions
Is the Microsoft Teams and respond.io integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Microsoft Teams or respond.io With 1500+ Other Apps

Microsoft Teams
Popular Microsoft Teams Integrations
Connect Microsoft Teams to project management, video conferencing, and documentation tools to keep collaboration aligned.
See All
Microsoft Teams Integrations arrow right
No popular apps found
respond.io
Popular respond.io Integrations
Sync respond.io with CRM, email, and billing platforms to keep customer data working across your stack.
See All
respond.io Integrations arrow right
No popular apps found