Send Microsoft Teams message for new Twilio recording
Twilio + Microsoft Teams Integration
Microsoft Teams + Twilio Integration
Integrate Microsoft Teams to Twilio in one click, or tell Integrately AI how you want each message handled. Receive SMS notifications, route alerts to channels, update team chats, and log communications automatically.
Free forever.Use premium features free for 14 days.1.
Chat message is received in Microsoft Teams- Message posted in channel in Microsoft Teams
- Channel is created in Microsoft Teams
- New chat is created in Microsoft Teams
Message is received in Twilio Instant- SMS is received/sent in Twilio
- Recording is available in Twilio
- Call status is changed in Twilio
- Call is finished in Twilio
- Phone number is added in Twilio
- Transcription is available in Twilio
2.
- Get chat message in Microsoft Teams
- Search user in Microsoft Teams
- Send channel message in Microsoft Teams
- Send chat message in Microsoft Teams
- Create channel in Microsoft Teams
- Search channel in Microsoft Teams
- Create online meeting in Microsoft Teams
- Get user by ID in Microsoft Teams
- Get message media by id in Twilio
- Get message medias in Twilio
- Send WhatsApp template message in Twilio
- Send SMS in Twilio
- Send WhatsApp message in Twilio
- Call phone in Twilio
- Get call details by id in Twilio
Trusted by experts at...
Ready Workflows for Microsoft Teams + Twilio Integration
Receive SMS alerts, route messages to channels, notify team members, and log call records, all in just one click.
Most popular automations
Send sms from Twilio for new message received in Microsoft Teams
There are many reasons why you would want to send an sms in Twilio when a text message is received in Microsoft Teams.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.
No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See morePerhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.
No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
Send message from Microsoft Teams for new sms received in Twilio
There are many reasons why you would want to send an message in Microsoft Teams when a text message is received in Twilio.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.
No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
See morePerhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.
No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
Send sms from Twilio for new message received in Microsoft Teams
There are many reasons why you would want to send an sms in Twilio when a text message is received in Microsoft Teams.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.
No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See morePerhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.
No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Microsoft Teams + Twilio flow
Sync your communication flows with CRMs, support platforms, and cloud storage to keep your teams aligned and records updated. Pick a combination and activate it in one click.
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Salesforce (4)
Salesforce (4) +
Zendesk (4)
Zendesk (4) +
Microsoft Outlook (4)
Microsoft Outlook (4) +
HubSpot (4)
HubSpot (4) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Google Drive (4)
Google Drive (4) S
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Send a Twilio SMS when a Salesforce contact is created, and post a message in Microsoft Teams
New Salesforce contacts trigger an immediate SMS via Twilio and notify your team in Microsoft Teams, ensuring rapid outreach.
T
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When a Twilio SMS is received, create a Salesforce lead and post an update in Microsoft Teams
Incoming Twilio SMS messages create new Salesforce leads automatically while posting updates straight into Microsoft Teams.
S
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If a Salesforce opportunity is closed won, send a Twilio WhatsApp message and alert Microsoft Teams
Closed opportunities in Salesforce trigger automated Twilio WhatsApp messages and celebrate the win in Microsoft Teams.
S
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Use Claude to summarise new Salesforce support cases, send a Twilio SMS, and notify Microsoft Teams
Claude generates a concise summary of incoming Salesforce cases, dispatches an SMS via Twilio, and alerts Microsoft Teams.
Supported triggers and actions for Microsoft Teams and Twilio
Mix and match to build the exact automation you need
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
Try it → Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
Try it → New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
Try it → Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it → SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it → Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it → What can you automate with Microsoft Teams + Twilio?
Streamline your communication channels by connecting inbound messages, call logs, and team chat notifications.
💬
Sync inbound SMS to team chat
Forward every incoming Twilio SMS message directly into a Microsoft Teams channel so your entire team sees customer inquiries immediately.
📋
Capture all message metadata
Map sender numbers, timestamps, and message bodies into structured records instead of relying on manual copy-pasting.
🚨
Alert the right person instantly
Trigger urgent notifications in Microsoft Teams the moment a critical call status changes or transcription becomes available in Twilio.
🔀
Route messages based on keywords
Send different automated responses or channel alerts depending on specific words submitted in incoming Twilio text messages.
🔄
Keep communication threads updated
Ensure your team chat discussions stay synchronised with ongoing phone calls and messaging campaigns without manual tracking.
👥
Match existing user records
Search for existing contacts before creating new conversation threads to prevent duplicate entries across your tools.
📞
Handle completed call workflows
Trigger follow-up actions and team notifications automatically the moment a Twilio phone call finishes or recording is ready.
🔗
Extend flows to HubSpot
Connect your core Microsoft Teams and Twilio automation to HubSpot to log communication histories against CRM contacts.
And much more...
Who is Microsoft Teams + Twilio integration for?
Teams handling customer communications, support escalations, and sales pipelines benefit from instant message syncing and automated workflows.
Sales managers
Support supervisors
Account executives
Operations leads
Customer success reps
Compliance officers
📈
Sales managers
You're reviewing call logs and SMS metrics, but your reports only update when someone manually exports records, so your pipeline numbers are always delayed — with this integration, every communication lands in your workspace instantly and your data stays current.
⚡
Support supervisors
You need to act fast on customer text inquiries, but alerts arrive too late in your personal inbox, so response times slip — automating both apps means every incoming message triggers immediate team notifications and faster resolutions.
🤝
Account executives
You answer to clients who want to see rapid progress updates, but manual messaging creates communication gaps, so clients feel ignored — connecting these apps means every status change dispatches automated updates without manual effort.
📊
Operations leads
The volume of inbound calls and texts is too high for anyone to keep up by hand, so records get missed during peak hours — this integration means every interaction is captured and logged automatically across your entire team.
🔄
Customer success reps
You depend on upstream team members to hand over client messages, but handoffs get delayed in chat threads, so clients wait hours for answers — automating both apps means every message is routed to the right person instantly.
🛡️
Compliance officers
You need a reliable communication history and keep finding gaps in audit trails due to manual logging, so compliance checks fail — integrating these apps means every SMS and call detail is recorded accurately every time.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Microsoft Teams + Twilio
Build and manage your Microsoft Teams + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Microsoft Teams + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
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Connect Accounts
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Frequently Asked Questions
How do I connect Microsoft Teams to Twilio?
You can connect Microsoft Teams to Twilio in 1 click using Integrately. Choose from 20 million+ ready automation templates or ask Integrately AI to build your workflow instantly.
Can I trigger Microsoft Teams messages when a Twilio SMS arrives?
Can I connect Microsoft Teams, Twilio, and HubSpot?
What is a good Zapier alternative for Microsoft Teams and Twilio?
How does Microsoft Teams handle incoming chat and channel data here?
How are Twilio call and SMS triggers processed?
Do I need coding skills to automate Microsoft Teams and Twilio?
Is the Microsoft Teams and Twilio integration free?
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