Microsoft Teams + Vapi Integration

Integrate Microsoft Teams to Vapi in one click, or tell Integrately AI how you want each call handled. Initiate outbound calls, create chats, deploy agent squads, and alert your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
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2.
  • Microsoft Teams
    Search user in Microsoft Teams
  • Microsoft Teams
    Get chat message in Microsoft Teams
  • Microsoft Teams
    Send channel message in Microsoft Teams
  • Microsoft Teams
    Send chat message in Microsoft Teams
  • Microsoft Teams
    Create channel in Microsoft Teams
  • Microsoft Teams
    Search channel in Microsoft Teams
  • Microsoft Teams
    Create online meeting in Microsoft Teams
  • Microsoft Teams
    Get user by ID in Microsoft Teams
  • Vapi
    Create outbound phone call in Vapi
  • Vapi
    Create chat in Vapi
  • Vapi
    Create squad in Vapi

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Ready WorkflowsReady Workflows Β  for Microsoft Teams + Vapi Integration

Initiate outbound calls, create chats, set up agent squads, route agent actions, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Microsoft Teams + Vapi flow

Sync conversational data with your CRM, support queues, and project trackers the moment an interaction finishes. Pick a combination and activate it in one click.

Microsoft Teams
Vapi
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HubspotHubspot (4)
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CalendlyCalendly (4)
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SalesforceSalesforce (4)
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Jira Software CloudJira Software Cloud (4)
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ZendeskZendesk (4)
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NotionNotion (4)
M
H
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Add every Microsoft Teams chat message to HubSpot contacts, and initiate an outbound phone call in Vapi
New Microsoft Teams chat messages appear in HubSpot as contacts instantly while Vapi places the call, eliminating manual data entry.
M
H
V
Create a HubSpot deal when a message is posted in a Microsoft Teams channel, and set up a chat in Vapi
Channel announcements in Microsoft Teams instantly generate HubSpot deals and initialize conversational chats in Vapi.
M
H
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Update HubSpot contact stages when a new chat is created in Microsoft Teams, and deploy a squad in Vapi
New Microsoft Teams chats update contact stages in HubSpot and deploy dedicated agent squads in Vapi.
M
H
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Create a HubSpot task when a Microsoft Teams channel is created, and initiate an outbound phone call in Vapi
New channel creation in Microsoft Teams automatically sets up follow-up tasks in HubSpot and triggers Vapi calls.

Supported triggers and actions for Microsoft Teams and Vapi

Mix and match to build the exact automation you need

Microsoft Teams
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
Try it β†’
Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
Try it β†’
Channel is created in Microsoft Teams
Triggers the automation when a new channel is created
Try it β†’
New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
Try it β†’
Search user in Microsoft Teams
Searches for a user
Try it β†’
Get chat message in Microsoft Teams
Get chat message
Try it β†’
Send channel message in Microsoft Teams
Sends a message to a channel
Try it β†’
Send chat message in Microsoft Teams
Sends a chat message to a recipient or group
Try it β†’
Create channel in Microsoft Teams
Creates a new channel
Try it β†’
Search channel in Microsoft Teams
Searches for a channel
Try it β†’
Create online meeting in Microsoft Teams
Schedules a new online meeting
Try it β†’
Get user by ID in Microsoft Teams
Retrieves user information using their id
Try it β†’
Vapi
Vapi Triggers & Actions
No trigger is available
Create outbound phone call in Vapi
Initiates an outbound phone call
Try it β†’
Create chat in Vapi
Starts a new chat session
Try it β†’
Create squad in Vapi
Establishes a new squad group
Try it β†’

What can you automate with Microsoft Teams + Vapi?

Streamline your conversational voice agents and team communications with powerful automated workflows.

What you can automate?
πŸ“ž
Initiate outbound calls from team chat messages
Automatically trigger a Vapi outbound phone call the moment a chat message is received in Microsoft Teams, ensuring rapid response times for every inquiry.
πŸ“‹
Capture every submitted chat detail
Map all incoming Microsoft Teams chat content directly into HubSpot contacts or Salesforce leads instead of missing key notes or contact details.
πŸ””
Alert the right person immediately
Notify your team in Microsoft Teams channels whenever a Vapi call completes or a new chat session is initialized.
πŸ”€
Route workflows based on message content
Execute different actions depending on specific keywords submitted in Microsoft Teams chat messages or channel posts.
πŸ”„
Keep destinations updated as conversations evolve
Synchronize status updates across your CRM and tracking tools whenever chat sessions or voice calls change state.
πŸ›‘οΈ
Add or update records without creating duplicates
Search existing contacts in your CRM before creating new entries, keeping your database clean and organized.
⏱️
Handle later call status changes
Automatically update tracking sheets or support tickets when Vapi calls finish or chats are marked resolved.
πŸ”—
Extend flows to your favorite CRM
Connect your Microsoft Teams and Vapi automation directly to HubSpot to sync contact records and deal pipelines seamlessly.
And much more...

Who is Microsoft Teams + Vapi integration for?

Teams coordinating conversational voice agents and chat communications need seamless data flow to keep operations responsive and accurate.

Revenue operations managers
Revenue operations managers
Sales development representatives
Sales development representatives
Client account managers
Client account managers
Customer support leads
Customer support leads
Sales operations specialists
Sales operations specialists
Compliance officers
Compliance officers
πŸ“ˆ
Revenue operations managers
You're reviewing call volumes and chat records across multiple platforms but your metrics only update when someone manually exports logs, so the conversion numbers you're reporting against are always a few hours behind β€” with this integration, every new call and chat lands in your CRM instantly and your data stays current.
⚑
Sales development representatives
You manage incoming prospect communications in Microsoft Teams but need voice agents to reach out immediately, and finding out about leads hours later means deals go cold β€” with this integration, every chat message triggers instant outbound calls and rapid follow-ups.
πŸ“Š
Client account managers
You answer to key clients who expect immediate updates on scheduled calls and conversational progress, but manual logging creates frustrating delays β€” with this integration, all voice interactions and bookings sync instantly across your platforms.
🎧
Customer support leads
The volume of inquiries coming through chat and voice agents is too high for anyone to keep up by hand, leading to missed support tickets and delayed responses β€” with this integration, every interaction automatically creates tracked support tickets and triggers voice workflows.
🀝
Sales operations specialists
You own the follow-up process and depend on team members to hand over chat logs and call notes manually, which frequently breaks the workflow β€” with this integration, every handoff happens automatically the moment an interaction occurs.
πŸ“
Compliance officers
You need a reliable audit history of all client communications and voice agent calls, but manual record-keeping leaves persistent gaps in your database β€” with this integration, every chat message and phone call is logged automatically without omissions.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Microsoft Teams + Vapi

Build and manage your Microsoft Teams + Vapi automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Teams + Vapi with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β€” just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Microsoft Teams to Vapi?
Frequently Asked Questions
You can connect Microsoft Teams to Vapi in 1-click using ready templates or ask Integrately AI to build your custom workflow. It connects seamlessly with apps like HubSpot, Calendly, and Salesforce without any coding required.
Can I automatically initiate a Vapi outbound call from a Microsoft Teams chat message?
Frequently Asked Questions
Can I connect Microsoft Teams, Vapi, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Teams and Vapi?
Frequently Asked Questions
How does Microsoft Teams handle incoming chat messages for automation?
Frequently Asked Questions
Can Vapi trigger voice agent chats from Microsoft Teams events?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Teams and Vapi?
Frequently Asked Questions
Is the Microsoft Teams and Vapi integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries β€” just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Microsoft Teams or Vapi With 1500+ Other Apps

Microsoft Teams
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Vapi
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